[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-264831-105":59,"doc-detail-264831-en":131},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":124,"head_meta":126,"extra_data":128,"updated_unix":130},105,"en","ged-document-order-status-guide","GED Document Order Status Guide","","This document provides a guide for tracking GED document orders and understanding the various order statuses. It outlines the steps to log in to an account and access the 'Order Status' section. The guide details the meaning of each status, including 'Available' for electronic documents, 'On hold' indicating a need for additional processing time (up to ten business days), and 'Delivered' for both electronic and paper documents. It also explains 'Canceled' orders and 'Error' statuses, advising users to refer to their email for further details. For orders placed on behalf of another individual, users are directed to the 'Track orders for third parties' help topic. If an order status requires further clarification or if there are issues with receiving email notifications, users are instructed to submit a ticket or refer to the specific help topics mentioned for 'On Hold' statuses.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/ged-document-order-status-guide/264831/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/ged-document-order-status-guide/264831.png","ImageObject",300,407,{"name":92,"@type":93},"Evangeline","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-22","2026-09-14",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",12,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"How do I track my GED document order?","Question",{"text":113,"@type":114},"To track your GED document order, log in to your account on the GED website and click on 'Order Status'. A table will then display the status of your order.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What does an 'Available' order status mean for electronic documents?",{"text":118,"@type":114},"If your order status is 'Available' for electronic documents, it means your order has been processed and the document is ready for download. You should have received an email with download instructions.",{"name":120,"@type":111,"acceptedAnswer":121},"What should I do if my order is 'On hold'?",{"text":122,"@type":114},"If your order status is 'On hold', it means additional time is needed to locate your records. You will be notified once there is an update, which may take up to ten business days. Refer to the 'On Hold' help topic for more information.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},264831,1789390300,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":8,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":130,"read_time":81},13056703019662,"https://ap-avatar.wpscdn.com/avatar/be000253a8e92610077?_k=1778726343310543188","IMPORTANT: If you ordered a GED® transcript on behalf of someone else, go to the Track orders for third parties help topic.  \nTo track your GED® document:  \n1. Log in to your account.  \n2. Once logged in, click “Order Status”. You will see the status of your order. The table below explains what your status means.  \nAvailable (Electronic Documents)  \nYour order has been processed and your document is available for download. Please refer to the email we sent you for instructions on how to download your document. Or, if you sent your document to another recipient, they would have received an email with instructions. Submit a ticket if you or the recipient has not received the email.  \nOn hold  \nWe need some additional time to locate your records. We will notify you as soon as we have an update. This may take up to ten business days. Go to the On Hold help topic for more information.  \nDelivered (Electronic Documents)  \nYour document has been downloaded.  \nDelivered (Paper Documents)  \nWe have mailed your document(s) .  \nCanceled  \nWe have canceled your order. Refer to email you received for more details.  \nError  \nWe encountered an error while processing your order. Refer to the email you received for more details.","cbCaigFneitzu4UP","https://ap.wps.com/l/cbCaigFneitzu4UP","pdf",134232,"English","# GED Document Order Tracking\n## Understanding Order Statuses\n### Available (Electronic Documents)\n### On hold\n### Delivered (Electronic Documents)\n### Delivered (Paper Documents)\n### Canceled\n### Error","[{\"question\":\"How do I track my GED document order?\",\"answer\":\"To track your GED document order, log in to your account on the GED website and click on 'Order Status'. A table will then display the status of your order.\"},{\"question\":\"What does an 'Available' order status mean for electronic documents?\",\"answer\":\"If your order status is 'Available' for electronic documents, it means your order has been processed and the document is ready for download. You should have received an email with download instructions.\"},{\"question\":\"What should I do if my order is 'On hold'?\",\"answer\":\"If your order status is 'On hold', it means additional time is needed to locate your records. You will be notified once there is an update, which may take up to ten business days. Refer to the 'On Hold' help topic for more information.\"}]","GED Document Order Status Guide | PDF"]