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It defines learning outcomes covering the FSC’s role, member composition, membership benefits, and why the Code matters to customers, employees and organisations. The guide also explains how the Code applies to participants and what to do to identify improvement areas. 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The session then asks whether participants know who the FSC is and summarises that the FSC is a nonprofit member organisation focused on growing financial confidence and wellbeing in New Zealanders, with a purpose as the voice of the industry.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},500558,1791757504,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":19,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},3985747874027,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","CODE OF CONDUCT  \nFACILITATOR GUIDE 2020  \n01  SESSION OUTLINE  \nLEARNING OUTCOMES  \nRESOURCES  \nAfter completing this module, participants will understand:  \n• The role of the Financial Services Council (FSC), its purpose and function  \n• Who are the FSC members and membership benefits  \n• Why the FSC and FSC Code of Conduct is important  \n• How the Code benefits the customer, employees and organisations  \n• The content and requirements of the Code  \n• How the Code applies to them, helping to identify areas to improve and act upon  \nFor People Leaders, all of the outcomes above, plus:  \n• Understanding their responsibility as a leader and how the Code may impact their team  \nRoom requirement:  \n• Configuration should be in U shape facing projector screen  \nEquipment requirement:  \n• Projector  \n• Laptop  \n• Flipcharts / whiteboards  \n• Markers and other stationery  \n• Facilitator guide  \n• Learning Module One presentation in the Educational Materials Resource Pack  \n• Pointer with extra batteries  \n• Participant list  \n• Prizes for activities (optional)  \n• FSC Copy of the Code of Conduct for reference if required  \nNOTE:  \nThis document is ONLY a guide. Timing may vary depending on:  \n• Audience sizes and knowledge  \nFSC. Code of Conduct page 2  \n02  SESSION PLAN  \nTIMINGS FACILITATOR TO DECIDE DEPENDING  \nON LEVEL OF INTERACTION  \nPAGE 1.3 WELCOME AND INTRODUCTION  \nHello I am …  \nWelcome to this session on the Financial Services Council and introduction to the Code of Conduct that (NAME ORGANISATION) has signed up to as a key member of the FSC.  \nTo get the best out of our session it is important that you get involved, please speak up, ask questions and participate fully.  \nACTION  \nGo through any house keeping [e.g. fire](e.g. fire) alarms/ toilets/ switching off mobiles/turning it on silent etc . If required have individuals introduce themselves;  \nOPTION – ASK FOR:  \n• Name  \n• What area of the business do they work in?  \nPAGE 1.4  \nLet’s look at what we will be covering today. By the end of this session you will know:  \n1. The role of the Financial Services Council, its purpose and function  \n2. Who are the FSC members and membership benefits  \n3. Why the FSC and FSC Code of Conduct is important  \n4. Understand what’s in it for our customers and you/and what happens if there is a breach in the Code.  \nNOTE: ASK IF THERE WERE ANY OTHER LEARNING  \nOUTCOMES THAT ANYONE WANTED?  \nFSC. Code of Conduct page 3  \n02  SESSION PLAN  \nTIMINGS FACILITATOR TO DECIDE DEPENDING  \nON LEVEL OF INTERACTION  \nPAGE 1.5  \nASK: DOES ANYONE KNOW WHO THE FSC IS AND WHAT THEIR PURPOSE IS? ACKNOWLEDGE RESPONSES.  \nSUMMARISE/EXPLAIN THE POINTS BELOW:  \nAs the voice of the sector, the Financial Services Council is a nonprofit member organisation with a vision to grow the financial confidence and wellbeing of New Zealanders .  \nThe FSC’s purpose is to be ‘the voice of New Zealand’s financial services industry’.  \nPAGE 1.6  \nThe FSC’s 98 members (as at 9 September 2021) manage funds of more than $95bn and pay out claims of $2 . 8bn per year (life and health insurance) . Members include the major insurers in life, health, disability and income insurance, fund managers, KiwiSaverand workplace savings schemes (including restricted schemes), professional service providers, and technology providers to the financial services sector.  \nMembers – Regular membership is open to organisations that manufacture, create, support and distribute products to the wealth management market.  \nAssociate Members – Associate membership is open to organisations that support and have an interest in the wealth management sector.  \nFSC. Code of Conduct page 4  \n02  SESSION PLAN  \nTIMINGS FACILITATOR TO DECIDE DEPENDING  \nON LEVEL OF INTERACTION  \nPAGE 1.8  \nFSC MEMBERSHIP BENEFITS:  \nRegular Member Benefits  M  Associate Member Benefits  A   \n1. ABILITY TO BE NOMINATED TO THE FSC BOARD  M The FSC Board is the governing body for the FSC, shaping policy direction and guiding t","cbCaitpMd6ACnWd1","https://ap.wps.com/l/cbCaitpMd6ACnWd1","pdf",4847433,14,"English","# 01 - Session Outline\n## Learning Outcomes\n## Resources\n# 02 - Session Plan\n## 1.3 Welcome and Introduction\n## 1.4 Overview of the Session\n## 1.5 FSC Purpose and Role\n## 1.6 FSC Members and Membership Benefits","[{\"question\":\"What learning outcomes does the session target?\",\"answer\":\"Participants learn the FSC’s role, who the FSC members are and what benefits membership provides, why the Code of Conduct is important, and how the Code applies to them. People Leaders also learn how their leadership responsibilities can impact their team.\"},{\"question\":\"What resources and equipment does the facilitator need?\",\"answer\":\"The guide lists requirements such as a projector, laptop, flipcharts/whiteboards, markers, facilitator guide materials, a learning module presentation from the resource pack, participant list, pointer with batteries, and optional prizes for activities.\"},{\"question\":\"How does the session introduce the FSC and its purpose?\",\"answer\":\"The facilitator welcomes participants and prompts participation. The session then asks whether participants know who the FSC is and summarises that the FSC is a nonprofit member organisation focused on growing financial confidence and wellbeing in New Zealanders, with a purpose as the voice of the industry.\"}]","FSC - Code of Conduct - Facilitator Guide - Session Outline | PDF",1791012856,35]