[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-585703-105":59,"doc-detail-585703-en":131},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":124,"head_meta":126,"extra_data":128,"updated_unix":130},105,"en","from-crisis-into-capacity-final-report-on-findings-from-recent-research-on-e-mentoring","From Crisis into Capacity - Final Report on Findings from Recent Research on E-Mentoring","","From Crisis into Capacity presents findings on e-mentoring, focusing on how virtual mentoring evolved and how the COVID-19 pandemic reshaped mentoring practices. The report traces early interest in technology-mediated relationships, quantifies limited adoption before the pandemic, and describes barriers and mixed outcomes during spring 2020. It also examines qualitative mentor experiences, changes in communication quality, and evolving support needs, while addressing program staff capacity reductions and the field’s growing demand for technology solutions to sustain mentoring.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/from-crisis-into-capacity-final-report-on-findings-from-recent-research-on-e-mentoring/585703/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/from-crisis-into-capacity-final-report-on-findings-from-recent-research-on-e-mentoring/585703.png","ImageObject",300,407,{"name":92,"@type":93},"Riley West","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-13","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",12,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What is e-mentoring and why has it drawn attention?","Question",{"text":113,"@type":114},"E-mentoring refers to mentoring services and relationships delivered virtually. Interest grows because technology can connect youth to adult mentors across distance and other barriers while potentially scaling access to diverse mentors.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"How did COVID-19 affect mentoring programs’ ability to connect with youth?",{"text":118,"@type":114},"In spring 2020, social distancing and closed facilities disrupted in-person mentoring goals. Research cited that some mentors had no contact, while virtual engagement often produced mixed results and did not fully replicate in-person depth.",{"name":120,"@type":111,"acceptedAnswer":121},"What challenges and support changes did mentors report during the pandemic?",{"text":122,"@type":114},"Mentors described shorter and lower perceived quality communication online, and they increasingly discussed difficult topics such as depression or anxiety. They also expanded practical support, including helping families access resources like food banks and school materials.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},585703,1792231239,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":44,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},1099523885074,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","From Crisis into Capacity  \nfrom Mentoring  \nThis report was funded by the Bill  \n& Melinda Gates Foundation. The views expressed are those of the author(s) and should not be attributed to the foundation.  \nINTRODUCTION  \nFor the past several decades, and mirroring major advances in communications technology, there has been growing interest in the virtual delivery of mentoring services and relationships, commonly referred to as “e-mentoring.” From the earliest “telementoring”programs of the 1990s, which utilized dial-up modems and relatively primitive bulletin boardstyle forums, through the sophisticated video-based and interactive activity-driven platforms of today, there has long been a desire to use technology to connect young people to adult mentors across geographic distance and beyond other barriers that may inhibit in-person mentoring sessions (Kaufman, 2017; Kaufman, Levine, Casella, & DuBois, 2022) . Beyond just providing mentors across distance, online approaches also offer the potential for scaling the volume of relationships that all youth have access to, theoretically connecting youth to a far greater number and variety of adults than programmatic experiences that are dependent onin-person interactions.  \nIn spite of this desire to scale mentoring through technology, e-mentoring has, until recently, constituted a fairly small niche of the programmatic mentoring landscape. MENTOR’s last national survey of programs found that only about 3% of youth in mentoring programs were served via e-mentoring programming (Garringer, McQuillin, & McDaniel, 2017) . While it may feel like our world has always been hyperconnected, the reality is that it has only been in the last decade that communication technologies such as broadband internet, 4 and 5G cellular technology, algorithmic compression of multimedia, and modern web applications have made robust e-mentoring possibilities broadly accessible to most communities. This new landscape of streaming video and instant chat — along with a history of research suggesting that e-mentoring can be impactful in domains as diverse as educational achievement, career exploration, health behaviors, and identity development — had positioned e-mentoring as an exciting new frontier in the growth of the mentoring movement. (See the National Mentoring Resource Center’s review of e-mentoring research by Kaufman, 2017, for a detailed summary of this e-mentoring scholarship. )  \nThe Impact of COVID-19  \nWhile e-mentoring may have been growing in popularity already, nothing has spurred the adoption of virtual mentoring services more than the onset of the COVID-19 pandemic in the spring of 2020. Almost overnight, the nation’s mentoring programs faced an uncertain future in which their main objective — bringing adults and youth together for quality time —was prohibited due to social distancing regulations and closed schools and other facilities. Several months into the pandemic, research suggested that as many as 1 in 5 mentors had been unable to have any contact with the youth they were mentoring. Those who had maintained virtual contact with their mentees expressed mixed results participating in virtual sessions, with only about half of all mentors noting they had engaged successfully with their mentees online. Even when they were able to connect, only about a third of mentors suggested the pandemic had strengthened their relationship with their mentee, while 56% indicated it had been “mixed” or a negative impact (MENTOR, 2020) . Heading into the start of the school year in the fall of 2020, it was clear the nation’s mentoring relationships had struggled to connect, both in-person and online, and that virtual solutions often could not replicate the depth of engagement and support found prior via in-person meetings.  \nOther scholarship from this time highlighted the nuances of this story from the perspective of the nation’s mentors. One study involving focus groups of programmatic mentors found that,","cbCaicbi9cjEL8kx","https://ap.wps.com/l/cbCaicbi9cjEL8kx","pdf",2235154,"English","# Introduction\n# The Impact of COVID-19\n# Mentor and Program Staff Experiences","[{\"question\":\"What is e-mentoring and why has it drawn attention?\",\"answer\":\"E-mentoring refers to mentoring services and relationships delivered virtually. Interest grows because technology can connect youth to adult mentors across distance and other barriers while potentially scaling access to diverse mentors.\"},{\"question\":\"How did COVID-19 affect mentoring programs’ ability to connect with youth?\",\"answer\":\"In spring 2020, social distancing and closed facilities disrupted in-person mentoring goals. Research cited that some mentors had no contact, while virtual engagement often produced mixed results and did not fully replicate in-person depth.\"},{\"question\":\"What challenges and support changes did mentors report during the pandemic?\",\"answer\":\"Mentors described shorter and lower perceived quality communication online, and they increasingly discussed difficult topics such as depression or anxiety. They also expanded practical support, including helping families access resources like food banks and school materials.\"}]","From Crisis into Capacity - Final Report on Findings from Recent Research on E-Mentoring | PDF",1792055600,23]