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It outlines agency requirements, certification responsibilities, and how online training and assessment fulfill contract needs for pantry and meal programs. The FAQs cover training duration, refresher expectations, certificate delivery, email and partner-list issues, and next steps for questions not addressed in the online modules.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/food-safety-training-program-overview-frequently-asked-questions/340593/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/food-safety-training-program-overview-frequently-asked-questions/340593.png","ImageObject",300,407,{"name":92,"@type":93},"Xiajie","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-23","2026-09-22",true,{"@type":102,"interactionType":103,"userInteractionCount":52},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"Why did GSFB switch from individualized and group trainings to an online format?","Question",{"text":112,"@type":113},"The online format provides easier access to important information and flexible learning at each person’s own pace without traveling. It also enables quick onboarding for new staff/volunteers and supports instant results, retaking, automatic certificate generation, and electronic recordkeeping.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How long does the Food Safety Training (FST) take to complete?",{"text":117,"@type":113},"Five online videos take about an hour to watch, and the online assessment takes about 15 minutes to complete.",{"name":119,"@type":110,"acceptedAnswer":120},"What should a staff or volunteer do if they don’t learn or test well through online media?",{"text":121,"@type":113},"Agencies are expected to identify a staff or volunteer who can complete the training and assessment online. For limited proficiency in reading and writing, assessment questions should be read and discussed aloud and completed together as a small group.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},340593,1790443232,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":52,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":24},8814010472675,"https://avatar.qwps.com/avatar/WGlhamll","Food Safety Training Program Overview  \nGood Shepherd Food Bank and its partner agencies are responsible for following standards of practice that ensure the safe and proper handling of donated food. Regular training of staff and volunteers and physical inspection of food handling practices enables our work to remain focused on the health and safety of the people served by our programs.  \nAgency Requirements  \nAgencies should refer to Good Shepherd Food Bank’s Agency Contract and to Agency Services staff members for operational food safety requirements. In regards to food safety training,“The Agency must have at least one staff member or regular volunteer designated as responsible for the safe storage, handling, and preparation of food and certified in food safety by either Good Shepherd Food Bank’s Food Safety Program or provide proof of certification from a qualified, professional food safety training agency.” – 2014 Good Shepherd Food Bank of Maine Agency Contract, Section 2(d)  \nMeeting the Requirements  \nGood Shepherd Food Bank (GSFB) developed an online training and assessment for food pantry programs in 2018. Successful completion of the assessment by at least one program staff or regular volunteer fulfills the Agency Contract training requirement. Upon completion of the assessment, a certificate is emailed to the trainee and a copy is retained on file by GSFB.  \nMeal programs, such as soup kitchens and shelters, require training more specific to food preparation and must submit documentation to GSFB of training by a qualified, professional food safety training organization. Currently approved training programs include the University of Maine Cooperative Extension’s Cooking for Crowds program or ServSafe’s Manager Training. Two meal program personnel must complete Cooking for Crowds or one person must complete ServSafe Manager to fulfill the GSFB requirement.  \nPartner agencies remain in compliance with the food safety training requirement until their food safety training certificate expires (meal programs) or when there are no individuals actively involved with the partner agency who have documented completion of food safety training on file with GSFB (due to staff and volunteer turnover or role changes) . The pantry training and assessment content will be updated by GSFB every several years, at which time partner agencies will be required to complete a “refresher” course. Occasionally, earlier refresher course completion may be required in the case of safe food handling noncompliance discovered during agency monitoring.  \nBest Practice  \nAgencies are responsible for ensuring that their program staff and volunteers are trained properly in personal hygiene and safe handling of food. It is recommended that in addition to meeting the requirement of having one staff person or volunteer trained, access to GSFB’s online food safety training be provided to all staff or volunteers involved with transporting, storing, and distributing donated food on behalf of the program.  \nNew Online Food Safety Training Program-Frequently Asked Questions  \nFAQs: Why did GSFB switch from individualized and group trainings to an online format? The online format allows for easier access to important information. Rather than coordinating with many partner agencies to meet at a specific location and time every few years, each interested person at each agency will have the flexibility to learn at their own pace without needing to travel. The online training also allows new staff/volunteers to getup to speed quickly without having to schedule a visit by GSFB staff. Additionally, the online assessment allows for instant results, easy retaking of the assessment, automatic certificate generation, and electronic recordkeeping.  \nHow long does the Food Safety Training (FST) take to complete? All together, the five online videos take about an hour to watch. The assessment takes about 15 minutes to complete.  \nWhat should I do ifa volunteer doesn’t learn o","cbCaipA0NWYvjYfO","https://ap.wps.com/l/cbCaipA0NWYvjYfO","pdf",180538,"English","# Agency Requirements\n# Meeting the Requirements\n# Best Practice\n# Frequently Asked Questions\n## Why switch to online training?\n## How long does FST take?\n## What if training doesn’t work for a volunteer?\n## What if someone lacks an email address?\n## How to obtain certificates for all trainees?\n## If organization name isn’t listed\n## Do I need to send a copy to GSFB?\n## Where to ask unanswered questions?","[{\"question\":\"Why did GSFB switch from individualized and group trainings to an online format?\",\"answer\":\"The online format provides easier access to important information and flexible learning at each person’s own pace without traveling. It also enables quick onboarding for new staff/volunteers and supports instant results, retaking, automatic certificate generation, and electronic recordkeeping.\"},{\"question\":\"How long does the Food Safety Training (FST) take to complete?\",\"answer\":\"Five online videos take about an hour to watch, and the online assessment takes about 15 minutes to complete.\"},{\"question\":\"What should a staff or volunteer do if they don’t learn or test well through online media?\",\"answer\":\"Agencies are expected to identify a staff or volunteer who can complete the training and assessment online. For limited proficiency in reading and writing, assessment questions should be read and discussed aloud and completed together as a small group.\"}]","Food Safety Training Program Overview - Frequently Asked Questions | PDF",1790037572]