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Specifies parts and labour coverage durations from installation or manufacture dates and conditions for extended parts warranty contingent on servicing by a CORGI-registered installer per manufacturer recommendations. Provides requirements for handing instructions to the user under Gas Safety (Installation and Use) Regulations, outlines document structure and contents, and includes key safety and compliance information such as gas category G20 natural gas, CE marking directives, hazardous substance control, and electrical supply earthing and wiring rules.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":30,"@type":76,"position":81},"https://docshare.wps.com/document/technology/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/flexicom-18sx-installation-and-servicing-instructions-2430-month-guarantee/640382/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/flexicom-18sx-installation-and-servicing-instructions-2430-month-guarantee/640382.png","ImageObject",300,407,{"name":92,"@type":93},"Jake","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-26","2026-10-22",true,{"@type":102,"interactionType":103,"userInteractionCount":81},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the guarantee coverage duration for parts and labour?","Question",{"text":112,"@type":113},"The product is guaranteed for 24 months from the installation date or 30 months from the manufacture date (whichever is shorter) for parts, and 12 months from installation or 18 months from manufacture (whichever is shorter) for labour.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What condition applies to the second year of the parts guarantee?",{"text":117,"@type":113},"The second year of the parts guarantee (from the start of the 13th month onward) is conditional upon the boiler being serviced by a CORGI-registered gas installer in accordance with the manufacturer’s recommendations.",{"name":119,"@type":110,"acceptedAnswer":120},"What should be done if the boiler instructions are not handed to the user?",{"text":121,"@type":113},"The instructions are an integral part of the appliance and must be handed to the user on completion of the installation to comply with the current issue of the Gas Safety (Installation and Use) Regulations.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},640382,1792865127,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":29,"category_name":30,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":81,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":26,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144},962084928904,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","INSTALLATION AND SERVICING  \nFlexicom  \n18sx  \nG.C. No. 41-315-72  \n30sx  \nG.C. No. 41-047-76  \nHigh Efficiency Condensing System Boilers  \nGlow-worm, Nottingham Road, Belper, Derbyshire. DE56 1JT  \n[www.glow-worm.co.uk](www.glow-worm.co.uk)  \nGuarantee Registration  \nThank you for installing a new Glow-worm appliance in your home. Glow-worm appliances are manufactured to the very highest standard so we are pleased to offer  \nour customers a Comprehensive Guarantee.  \nThis product is guaranteed for 24 months from the date of installation or 30 months from the date of manufacture, whichever is the shorter, for parts. In addition this product is guaranteed for 12 months from the date of installation or 18 months from the date of manufacture, whichever is the  \nshorter, for labour.  \nThe second year of the parts guarantee, from the beginning of the 13th month onwards after installation or manufacture, is conditional upon the boiler having been serviced by a CORGI regis  \ntered gas installer,  \nin accordance with the manufacturer’s recommendations. We strongly recommend regular servicing of your gas appliance, but where the condition is not met, any chargeable spare parts or components issued within the applicable guarantee period still benefit from a 12 month warranty from  \nthe date of issue by the manufacturer.  \nWe recommend you complete and return as soon as possible your guarantee registration card. If your guarantee registration card is missing you can obtain a copy or record your registration by telephoning the Glow-worm Customer Service number 01773 828100.  \nCustomer Service:  \n01773 828100  \nTechnical Helpline:  \n01773 828300  \nGeneral and Sales enquiries:  \nTel. 01773 824639  \nFax: 01773 820569  \nTo register your Glow-worm appliance  \ncall:  \n0800 0732142  \n2  \nThe instructions consist of two parts, Installation and Servicing Instructions. The instructions are an integral part of the appliance and must, to comply with the current issue of the Gas Safety (Installation and Use) Regulations, be handed to the user on completion of  \nthe installation.  \nCONTENTS DESCRIPTION SECTION PAGE  \nINTRODUCTION  \nINSTALLATION  \nINSTRUCTIONS  \nWarnings  \nImportant Information General Information Appliance Safety Devices Maintenance and Servicing  \nTechnical Information  \nBoiler Location and Ventilation  \nFlue Options and Terminal Clearances Heating System  \nDomestic Hot Water System Installation Preparation  \nGas/Water & Appliance Connection Safety Discharge Valve and Condensate Connection  \nFlue Preparation and Installation Electrical Connection Commissioning  \nServicing  \nFault Finding Replacement of Parts Spare Parts  \nManual Handling  \n1  \n2  \n3  \n4  \n5  \n6  \n7  \n8  \n9  \n10  \n11  \n12  \n13  \n14  \n15  \n16  \n4  \n3  \n5  \n6  \n6  \n7  \n9  \n10  \n12  \n14  \n15  \n18  \n20  \n22  \n35  \n36  \n38  \n41  \n47  \n55  \n56  \n3  \n\n|  | WARNINGS |  |\n| --- | --- | --- |\n|  | Gas Leak or Fault |  |\n|  | Turn off the gas emergency control valve immediately. Eliminate all sources of ignition, i.e.smoking, blowlamps, hot |  |\n|  | air guns etc. Do not operate electrical lights or switches either on or off. Open all doors and windows,ventilate the |  |\n|  | area. |  |\n|  | Sheet Metal Parts |  |\n|  | This boiler contains metal parts (components) and care should be taken when handling and cleaning, with particular\u003Cbr>regard to edges. |  |\n|  | Sealed Components |  |\n|  | Under no circumstances must the User interfere with or adjust sealed parts. |  |\n\nImportant Information  \nGas Category  \nThis boiler is for use only on G20 natural gas.  \nGas Safety (Installation and Use) Regulations  \nIn your own interests and that of safety, it is the Law that ALL gas appliances are installed by a competent person in accordance with the current issue of the above regulations.  \nTesting and Certification  \nThis boiler is tested and certificated for safety and performance. It is, therefore, important that no alteration is made to the boiler, without permission, in writing, by Glowwo","cbCainNMFViqvGqZ","https://ap.wps.com/l/cbCainNMFViqvGqZ","pdf",4795331,"English","# INTRODUCTION\n# INSTALLATION INSTRUCTIONS\n## Warnings\n## Important Information\n## General Information\n## Appliance Safety Devices\n## Maintenance and Servicing\n## Technical Information\n## Boiler Location and Ventilation\n## Flue Options and Terminal Clearances\n## Heating System\n## Domestic Hot Water System\n## Installation Preparation\n## Gas/Water & Appliance Connection\n## Safety Discharge Valve and Condensate Connection\n## Flue Preparation and Installation\n## Electrical Connection\n## Commissioning\n# Servicing\n## Fault Finding\n## Replacement of Parts\n## Spare Parts\n## Manual Handling","[{\"question\":\"What is the guarantee coverage duration for parts and labour?\",\"answer\":\"The product is guaranteed for 24 months from the installation date or 30 months from the manufacture date (whichever is shorter) for parts, and 12 months from installation or 18 months from manufacture (whichever is shorter) for labour.\"},{\"question\":\"What condition applies to the second year of the parts guarantee?\",\"answer\":\"The second year of the parts guarantee (from the start of the 13th month onward) is conditional upon the boiler being serviced by a CORGI-registered gas installer in accordance with the manufacturer’s recommendations.\"},{\"question\":\"What should be done if the boiler instructions are not handed to the user?\",\"answer\":\"The instructions are an integral part of the appliance and must be handed to the user on completion of the installation to comply with the current issue of the Gas Safety (Installation and Use) Regulations.\"}]","Flexicom 18sx - Installation and Servicing Instructions - 24/30-Month Guarantee | PDF",1792708836,151]