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INTRODUCTION .................................................................................................................................................... 6  \nOVERVIEW .............................................................................................................................................................. 6  \nWEBSITE ADDRESS ............................................................................................................................................... 6  \nDES HOURS ............................................................................................................................................................ 6  \nCONTACTING THE BUREAU OF FIREARMS CUSTOMER SUPPORT CENTER ..................................................6  \nIMAGES PRESENTED WITHIN THIS DOCUMENT.................................................................................................6  \nPRINTING ................................................................................................................................................................ 7  \nTECHNICAL REQUIREMENTS ............................................................................................................................... 8  \nACRONYMS, ABBREVIATIONS AND DEFINITIONS .............................................................................................. 9  \n2. USING THE DES APPLICATION .......................................................................................................................... 11  \nNAVIGATION WITHIN THE DES APPLICATION ................................................................................................... 11  \nREQUIRED FIELDS ON FORMS ........................................................................................................................... 12  \nEXITING THE DES APPLICATION ........................................................................................................................ 12  \nSESSION TIME OUT.............................................................................................................................................. 12  \nREPORTING AN ISSUE......................................................................................................................................... 12  \n3. ENROLLING IN DES............................................................................................................................................. 13  \n4. LOGGING ON TO DES ......................................................................................................................................... 17  \n5. DES MAIN MENU PAGE....................................................................................................................................... 20  \nOVERVIEW ............................................................................................................................................................ 20  \nMESSAGES ........................................................................................................................................................... 22  \n6. MY ACCOUNT LINKS ........................................................................................................................................... 22  \nEDIT MY PROFILE ................................................................................................................................................. 22  \nCHANGE MY PASSWORD .................................................................................................................................... 22  \nMY ISSUE LOG .......................................................................................................................","cbCaiifwbuzVWzSJ","https://ap.wps.com/l/cbCaiifwbuzVWzSJ","pdf",15176033,96,"English","# 1. INTRODUCTION\n## OVERVIEW\n## WEBSITE ADDRESS\n## DES HOURS\n## CONTACTING THE BUREAU OF FIREARMS CUSTOMER SUPPORT CENTER\n## IMAGES PRESENTED WITHIN THIS DOCUMENT\n## PRINTING\n## TECHNICAL REQUIREMENTS\n## ACRONYMS, ABBREVIATIONS AND DEFINITIONS\n# 2. USING THE DES APPLICATION\n## NAVIGATION WITHIN THE DES APPLICATION\n## REQUIRED FIELDS ON FORMS\n## EXITING THE DES APPLICATION\n## SESSION TIME OUT\n## REPORTING AN ISSUE\n# 3. ENROLLING IN DES\n# 4. LOGGING ON TO DES\n# 5. DES MAIN MENU PAGE\n## OVERVIEW\n## MESSAGES\n# 6. MY ACCOUNT LINKS\n## EDIT MY PROFILE\n## CHANGE MY PASSWORD\n## MY ISSUE LOG\n# 7. ADMINISTRATOR LINKS\n## OVERVIEW\n## NEW ACCOUNT REQUESTS\n## MANAGE EMPLOYEES\n## VIEW EMPLOYEES\n## MODIFY AN EMPLOYEE’S ACCOUNT\n## ASSIGNING ADDITIONAL DEALERSHIPS\n## UNLOCKING AN EMPLOYEE’S ACCOUNT\n## UNLOCKING A COE HOLDER’S ACCOUNT\n## REMOVING AN EMPLOYEE FROM THE DES APPLICATION\n## MANAGE DEALERSHIPS\n## TO ASSOCIATE ADDITIONAL DEALERSHIPS\n# 8. DES INVOICING","[{\"question\":\"How do dealers enroll and log on to the DROS Entry System (DES)?\",\"answer\":\"The guide includes dedicated sections for enrolling in DES and logging on to DES, describing the steps required to access the application.\"},{\"question\":\"Which form fields are required when using DES?\",\"answer\":\"The guide specifies required fields on forms within the “Using the DES Application” section so dealers can complete submissions correctly.\"},{\"question\":\"What functionality is available under “My Account Links” in DES?\",\"answer\":\"“My Account Links” covers editing profile information, changing passwords, and checking the my issue log within the DES interface.\"}]","Firearms and Ammunition Dealer User Guide - DROS Entry System (DES) | PDF",1791018105,242]