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Defines service linkage across internal customers (elected members, management team, directorates, finance teams, HR, CYC staff) and external customers (central government, pensions, audit commission, parish bodies, payroll clients, financial institutions, and the public). Specifies driver types affecting service delivery, including regulatory, legislative, IT development, corporate and directorate restructuring, and required actions to ensure compliance and 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core functions are included in the 2006-07 financial services plan?","Question",{"text":113,"@type":114},"The plan covers corporate accountancy, management of creditors and debtors (including recovery of Housing Benefit overpayments), and payroll.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"How does the plan describe the service linkages with internal customers?",{"text":118,"@type":114},"It assigns strategic financial advice and management responsibilities to elected members, the management team, directorates, finance teams, and HR, including payroll-related provision.",{"name":120,"@type":111,"acceptedAnswer":121},"What driver types influence service delivery in this plan?",{"text":122,"@type":114},"The plan highlights external drivers such as grant settlements and statutory reporting changes, corporate drivers like IT development and medium-term budgeting, and directorate drivers including council and resource restructures.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},180621,1788341506,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":52,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":130,"read_time":144},137441390410,"https://ap-avatar.wpscdn.com/avatar/2000252f4ab5702993?_k=1776741390130283984","| Service description\u003Cbr>Service Functions\u003Cbr>∙ Corporate Accountancy (includes FMS replacement)\u003Cbr>∙ Creditors\u003Cbr>∙ Debtors (including recovery of Housing Benefit Overpayments)\u003Cbr>∙ Payroll\u003Cbr>Service Linkages |  |  |  |  |  |  |  |\n| --- | --- | --- | --- | --- | --- | --- | --- |\n|  |  | Service Functions |  |  |  |  |  |\n|  |  | Corporate Accountancy | Creditors Debtors |  |  |  | Payroll |\n| \u003Cbr>Internal Customers | Elected Members | Strategic financial advice & management |  |  |  |  |  |\n|  | Management Team | Strategic financial advice & management |  |  |  |  |  |\n|  | Directorates | Strategic financial advice & management |  | Provision of payment service | Debt collection / recovery service | Provision of payroll service |  |\n|  | Finance Teams | Strategic financial advice & management |  |  |  |  |  |\n|  | Human Resources |  |  |  |  | Provision of payroll service |  |\n|  | CYC Staff |  |  |  |  | Provision of payroll service |  |\n| \u003Cbr>External Customers | Central\u003Cbr>Government | Financial information,\u003Cbr>VAT. |  | Payments to governmental bodies. |  | Provision of payroll related data. |  |\n|  | Pensions | Strategic overview of CYC pensions |  |  |  | Provision of pension related data. |  |\n|  | Audit Commission | District Audit, CPA, Specific Studies |  | District Audit | District Audit | District Audit |  |\n|  | Parish and Other Government Bodies | Council Tax, Double Taxation |  | Payments to | Payments from | Taxation |  |\n|  | Payroll Clients |  |  |  |  | Full Service |  |\n|  | Financial Institutions | Banking and Treasury Management |  |  |  |  |  |\n|  | Public | Financial Information |  | Payments to | Payments from |  |  |\n\n\n| Driver Type | \u003Cbr>How might this affect our service | Sources |\n| --- | --- | --- |\n| External drivers\u003Cbr>Move to a 3 year grant settlement\u003Cbr>Changes to the CPA inspection criteria\u003Cbr>Significant amendments to statutory reporting requirements\u003Cbr>Legislative changes to the rules for calculating Statutory Maternity Pay, Tax Credits, Pension Changes and Construction Industry Tax (CIS) Payment of Invoices\u003Cbr>Significant Changes to VAT Gershon – Delivering Efficiency in Local Services | Preparation of a robust 3 year strategy will be essential to coincide with the introduction of 3 year grant settlements.\u003Cbr>Corporate finance will have a role in ensuring the new inspection criteria is understood and complied with to pursue the Council’s aim to become excellent.\u003Cbr>Development work will be required to integrate a number of new requirements into the councils accounting systems. These requirements will lead from issues such as the early closure of accounts, the introduction of group accounting, the need to develop whole of government accounts and the move to the three year budget process.\u003Cbr>Payroll staff will need to be made aware of the new rules for the calculation. The Delphi payroll system will need to be amended to reflect these changes .\u003Cbr>BVPI 8 requires that all supplier invoices are paid within 30 days of their receipt. Creditors Team will need to keep monitoring all payments to ensure compliance.\u003Cbr>Impacts on deminimis calculations and approach to mileage claims.\u003Cbr>Work on efficiency needs to be integrated into the planning and reporting cycles. We will have a key role in leading such work. | Use of Resources and Corporate Assessment\u003Cbr>Section 164 DWP Act 1992 and others\u003Cbr>Government Targets\u003Cbr>Customs and Excise\u003Cbr>Government Publication: Delivering Efficiency in Local Services |\n| Corporate drivers |  |  |\n| IT Development Plan : Replacement of the Finance Management System Budgetary Issues\u003Cbr>Integrated Planning and Reporting\u003Cbr>Developing a medium term budget process within the scarce resources available\u003Cbr>Develop a revised capital strategy Develop a corporate approach to the use of prudential borrowing.\u003Cbr>Review of the council’s transport | Project to be led from the Accountancy team with key input also required from both the Creditor and Debtors teams in relation t","cbCairmAW2Cf9nYI","https://ap.wps.com/l/cbCairmAW2Cf9nYI","pdf",58478,"English","# Service description and functions\n## Service linkages and customer groups\n## Driver types and impacts","[{\"question\":\"What core functions are included in the 2006-07 financial services plan?\",\"answer\":\"The plan covers corporate accountancy, management of creditors and debtors (including recovery of Housing Benefit overpayments), and payroll.\"},{\"question\":\"How does the plan describe the service linkages with internal customers?\",\"answer\":\"It assigns strategic financial advice and management responsibilities to elected members, the management team, directorates, finance teams, and HR, including payroll-related provision.\"},{\"question\":\"What driver types influence service delivery in this plan?\",\"answer\":\"The plan highlights external drivers such as grant settlements and statutory reporting changes, corporate drivers like IT development and medium-term budgeting, and directorate drivers including council and resource restructures.\"}]","Financial Services - 2006-07 Service Plan | PDF",25]