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It covers incidents where materials are damaged, opened in transit, or opened on arrival, and requires immediate completion and submission the same day or by 12:00 local time on the next working day. The form records access by staff, candidates, and any views of confidential materials, plus incident timing, storage location, resealing confirmation, and required attached photographs.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/exam-day-form-11-question-paper-packet-opened-in-error/642061/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/exam-day-form-11-question-paper-packet-opened-in-error/642061.png","ImageObject",300,407,{"name":92,"@type":93},"Jiven","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-02","2026-10-23",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"When must Form 11 be completed and submitted after the incident?","Question",{"text":112,"@type":113},"Complete and submit the form immediately after the incident, on the same day or no later than 12:00 local time on the following working day.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What must be done if candidates have seen the contents of the question paper?",{"text":117,"@type":113},"Place the candidates under Full Centre Supervision immediately and call Customer Services; confirm candidate names and numbers and details about supervision and any unsupervised periods and electronic-device access after the exam.",{"name":119,"@type":110,"acceptedAnswer":120},"What resealing steps and evidence are required in the guidance?",{"text":121,"@type":113},"Do not reseal the damaged packet; place it in a new envelope/packet, seal it, sign over the seal, cover signatures with clear tape, take required photographs, and store the packet in secure storage.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},642061,1792856580,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":81,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":39},1099513958607,"https://ap-avatar.wpscdn.com/avatar/100002390cf8733938c?x-image-process=image/resize,m_fixed,w_180,h_180&k=1778829742770036399","Exam day – Form 11  \nQuestion paper packet opened in error  \nThis form should be used to report if the incorrect question paper packet has been opened in the exam room. If you have received exam materials that have been damaged or opened in transit, or you have damaged or opened exam materials on arrival, please complete Before the Exams – Form 3.  \nYou must complete and submit the form immediately after the incident has occurred. This means on the same day, or no later than 12:00, local time, the following working day.  \nIf the candidates have seen any of the contents of the question paper, place the candidates under Full Centre Supervision. The exams officer or Head of Centre must immediately call Customer Support for advice.  \n| Please answer the following questions: | Centre report |  |  |\n| --- | --- | --- | --- |\n| Is the transparent inner bag damaged or opened?\u003Cbr>If yes, please confirm who has had access to the confidential exam material. Include names and job titles. | Yes\u003Cbr>☐ | No\u003Cbr>☐ |  |\n| Have any staff or other person(s) seen the contents of the confidential exam material?\u003Cbr>If yes, please provide names and job titles. | Yes\u003Cbr>☐ | No\u003Cbr>☐ |  |\n| Have any candidates seen the contents of the question paper?\u003Cbr>If yes, you must immediately place the candidates under Full Centre Supervision and call Customer Services. Please also confirm:\u003Cbr>- the candidates’ names and numbers\u003Cbr>- if candidates were placed in Full Centre Supervision until the Key Time had passed\u003Cbr>- the time the exam started, the time the exam finished and the time the error was identified\u003Cbr>- details of any periods of time the candidates were unsupervised\u003Cbr>- whether the candidates had any access to electronic devices after the exam finished and before the Key Time for the exam. | Yes\u003Cbr>☐ | No\u003Cbr>☐ |  |\n\n\n| How and when did the incident occur?\u003Cbr>Please include:\u003Cbr>- details of who checked the question paper packets before opening. Include names and job titles\u003Cbr>- date and time the incident occurred\u003Cbr>- date and time the error was discovered\u003Cbr>- where the packet was opened\u003Cbr>- why the packet was opened. |  |  |  |\n| --- | --- | --- | --- |\n| Where has the packet been stored?\u003Cbr>Please confirm:\u003Cbr>- where the packet was opened\u003Cbr>- where it was stored after it was opened\u003Cbr>- when the packet was put there\u003Cbr>- who has had access to this area\u003Cbr>- where the packet is currently stored. |  |  |  |\n| Have you resealed the question paper packet in accordance with our regulations, as detailed below?\u003Cbr>Please confirm:\u003Cbr>- where the packet was resealed and who was present\u003Cbr>- date and time the packet was resealed. | Yes\u003Cbr>☐ | No\u003Cbr>☐ |  |\n| Have you confirmed that all question papers have been put in the resealed packet?\u003Cbr>If yes, please provide the names of the two staff members who checked this. | Yes\u003Cbr>☐ | No\u003Cbr>☐ |  |\n\n\n| Please tick to confirm the following: |  |  |  |\n| --- | --- | --- | --- |\n| 1. | You have attached photographs of the:\u003Cbr>a) front and back of the blue packet\u003Cbr>b) label on the blue packet. | ☐ | Yes |\n| 2. | You have provided photographs of the clear plastic wrap. Make sure that no exam text / confidential material is visible in the photograph. | ☐ | Yes |\n| 3. | You have attached photographs of the resealed question paper packets. Please make sure you include photographs of:\u003Cbr>a) exam details on the new envelope\u003Cbr>b) two signatures over the seal covered with clear tape. | ☐ | Yes |\n\nBy writing your name in the space below you are confirming that you have completed this form in your own words and have checked to make sure that it is accurate.  \nName  \n(Head of Centre)  \nSigned  \n(by Head of Centre)  \nDate  \n\n|  |  |\n| --- | --- |\n\n/  \n\n|  |  |\n| --- | --- |\n\n/  \n\n|  |  |\n| --- | --- |\n\nGo to the next page to see instructions on resealing the packet and guidance notes.  \nHow to reseal the packet(s)  \nTo secure the question papers in the damaged or opened packet(s), the exams officer must follow the procedure below","cbCaivTBzzz0gLPQ","https://ap.wps.com/l/cbCaivTBzzz0gLPQ","pdf",622173,"English","# Centre report\n## Incident details and access confirmations\n## Packet storage and resealing confirmations\n## Photo evidence checklist\n## Declaration and submission\n# How to reseal the packet(s)","[{\"question\":\"When must Form 11 be completed and submitted after the incident?\",\"answer\":\"Complete and submit the form immediately after the incident, on the same day or no later than 12:00 local time on the following working day.\"},{\"question\":\"What must be done if candidates have seen the contents of the question paper?\",\"answer\":\"Place the candidates under Full Centre Supervision immediately and call Customer Services; confirm candidate names and numbers and details about supervision and any unsupervised periods and electronic-device access after the exam.\"},{\"question\":\"What resealing steps and evidence are required in the guidance?\",\"answer\":\"Do not reseal the damaged packet; place it in a new envelope/packet, seal it, sign over the seal, cover signatures with clear tape, take required photographs, and store the packet in secure storage.\"}]","Exam day - Form 11 - Question paper packet opened in error | PDF",1792721275]