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Includes lessons learned from user access patterns and an account of resolving privacy issues related to sensitive personal identifiers in full text.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/research-report/","Research & Report",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/eric-increasing-access-to-full-text-peer-reviewed-education-research/588374/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/eric-increasing-access-to-full-text-peer-reviewed-education-research/588374.png","ImageObject",300,407,{"name":42,"@type":43},"Putri","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-11-05","2026-10-15",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",9,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What does the presentation focus on regarding ERIC and IES?","Question",{"text":63,"@type":64},"It focuses on how IES completely reinvented ERIC to increase access to full text and peer reviewed education research, including platform, website, policy, and open access changes.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"How did commercial search engines affect ERIC full-text access in 2012?",{"text":68,"@type":64},"ERIC granted permission for search engines to index ERIC’s full text, improving users’ ability to find information through search results, though it led to unexpected issues after indexing.",{"name":70,"@type":61,"acceptedAnswer":71},"What privacy problem emerged and how did ERIC respond?",{"text":72,"@type":64},"Indexing exposed sensitive personal identifiers (PII) in full text documents, prompting ERIC to remove hundreds of thousands of full-text documents to avoid posting sensitive information online.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},588374,1792166543,{"code":4,"msg":82,"data":83},"success",[84,88,92,96,101,106,111,115,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":93,"show_sort_weight":94,"slug":95},"Exam",70,"exam",{"id":97,"doc_module":4,"doc_module_name":25,"category_name":98,"show_sort_weight":99,"slug":100},5,"Comic",60,"comic",{"id":102,"doc_module":4,"doc_module_name":25,"category_name":103,"show_sort_weight":104,"slug":105},6,"Technology",50,"technology",{"id":107,"doc_module":4,"doc_module_name":25,"category_name":108,"show_sort_weight":109,"slug":110},7,"Healthcare",40,"healthcare",{"id":112,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":113,"slug":114},8,30,"research-report",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":97,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":112,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":139,"language":140,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":12,"update_tm":144,"read_time":145,"preview_page_count":4},962085571259,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","ERIC:  \nHow IES is Increasing Access to Full Text, Peer Reviewed Education Research  \nErin Pollard  \nERIC Project Officer  \nInstitute of Education Sciences  \n\n| US Department of Education | Hi. My name is Erin Pollard and I am the Project Officer for ERIC, in the Institute of Education Sciences. IES in the independent research arm of the U.S. Department of Education. Today I am going to talk to you about how IES is increasing access to full text, peer reviewed research through |\n| --- | --- |\n|  | ERIC. |\n\nOverview  \n• Background  \n• ERIC circa 2012  \n• Reinventing ERIC  \n◦ New platform  \n◦ New website  \n◦ New selection policy  \n◦ New authorization agreements  \n• Incorporating Open Access  \n• Next Steps  \nToday we are going to talk about IES completely reinvented ERIC. I am going to begin by giving you a background of what ERIC is and where it sits within the Department of Education. I am then going to discuss how we completely reinvented ERIC, from a new website, to the content that goes inside of ERIC. In the reinvention process, we implemented new open access language and I want to share some lessons that we learned in that process. Finally, I am going to conclude with some exciting projects that we are working on.  \nERIC Circa 2012  \n|  | In 2012, ERIC had a very functional website, that was very similar to the website that it launched in 2004. It was a great website for librarians and power searchers who had been |\n| --- | --- |\n|  | trained in scholarly databases and was often thought of as a model of how to build a scholarly database. |\n\nERIC Circa 2012  \n• In July 2012 ERIC allowed commercial search engines to search ERIC’s full text.  \n◦ ERIC did not have the ability to make its PDFs searchable in house  \n◦ Most of ERIC’s users come from a commercial search engine, so this would improve their ability to find information  \n◦ This would greatly improve the usability of ERIC  \n• ERIC is highly ranked in search results  \n• Once commercial search engines indexed ERIC’s full text, people could Google themselves . If their names  \nappeared in ERIC, it would be one of the first results show  \nIn early 2012, ERIC had been approached by commercial search engines for permission to index our full text. At this time, ERIC allowed search engines to “crawl” our metadata, but did not give permission to search the full text. We thought this would be a great idea and would really improve the functionality of the site. We did not have the resources to build this function on the ERIC website– it would have been taken a lot of time and resources to modify the existing ERIC contract to serve this function. Because we knew many users were coming to us through commercial search engines anyway, we thought this was a win-win. We granted permission for search engines to index our full text and then about 2 weeks later we ran into problems. ERIC is highly ranked in Google, so when people Googled themselves, their old papers would turn up in ERIC. This is a good thing. But if it is an old paper they wrote for school and it had their student ID number, the Google result would be their name and their ID number…  \nERIC Circa 2012  \n• Types of places PII was found:  \n◦ Graduate theses  \n◦ Grant reports  \n◦ Forms  \n◦ Resumes  \n• Some PII were examples:  \n◦ John Doe, 123-45-6789  \n◦ Mary Smith, 111-11-1111  \n• Many (600+) were real  \nPrior to the year 2000, student ID numbers were often Social Security numbers. So clearly this was a problem. ERIC cannot post individual's Social Security Numbers online. So we had to remove all 400,000+ full text documents from out collection. For more information on how we solved this problem, see here:  \n[http://eric.ed.gov/pdf/ERIC_PDF_Restoration_Webinar.pdf](http://eric.ed.gov/pdf/ERIC_PDF_Restoration_Webinar.pdf)  \nERIC Circa 2012  \n• With PII in the system, access to full text documents was temporarily disabled  \n• ERIC (or really Erin) answered over 10,000 user  \n\n| emails. | Having to remove all of the full text","cbCaitv0wQkybhLS","https://ap.wps.com/l/cbCaitv0wQkybhLS","pdf",446594,28,"English","# Overview\n## Background\n## ERIC circa 2012\n## Reinventing ERIC\n### New platform\n### New website\n### New selection policy\n### New authorization agreements\n## Incorporating Open Access\n## Next Steps\n# ERIC circa 2012\n## Commercial search engine indexing\n## Privacy issues and removal of documents\n## User feedback and access needs","[{\"question\":\"What does the presentation focus on regarding ERIC and IES?\",\"answer\":\"It focuses on how IES completely reinvented ERIC to increase access to full text and peer reviewed education research, including platform, website, policy, and open access changes.\"},{\"question\":\"How did commercial search engines affect ERIC full-text access in 2012?\",\"answer\":\"ERIC granted permission for search engines to index ERIC’s full text, improving users’ ability to find information through search results, though it led to unexpected issues after indexing.\"},{\"question\":\"What privacy problem emerged and how did ERIC respond?\",\"answer\":\"Indexing exposed sensitive personal identifiers (PII) in full text documents, prompting ERIC to remove hundreds of thousands of full-text documents to avoid posting sensitive information online.\"}]","ERIC - Increasing Access to Full Text, Peer Reviewed Education Research | PDF",1792065115,71]