[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-651688-105":59,"doc-detail-651688-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","enviolo-automatiq-internal-gear-hub-diagnostics-guide-december-2023","enviolo AUTOMATiQ internal gear hub - Diagnostics Guide - December 2023","","Specialized Rider Care provides a December 2023 diagnostics guide for enviolo AUTOMATiQ internal gear hub systems on Specialized Turbo bicycles. The checklist covers affected models (Turbo bikes with enviolo AUTOMATiQ hubs from 2022 onward) and guides technicians through general function checks, CAN communication verification, firmware update confirmation, and hub interface calibration. It includes step-by-step procedures for remote button tests, interface LED interpretation, and actions to take when calibration fails or shifting issues persist.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/enviolo-automatiq-internal-gear-hub-diagnostics-guide-december-2023/651688/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/enviolo-automatiq-internal-gear-hub-diagnostics-guide-december-2023/651688.png","ImageObject",300,407,{"name":92,"@type":93},"Melati","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-07","2026-10-24",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"Which bike models are covered by this diagnostics guide?","Question",{"text":112,"@type":113},"All Specialized Turbo bikes with enviolo AUTOMATiQ hubs from 2022 and later, including models such as Vado/Como 5.0 IGH.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What should be checked first when the hub is stuck in one gear or not shifting?",{"text":117,"@type":113},"First ensure the hub interface is running the latest enviolo firmware, since outdated firmware can cause functional issues.",{"name":119,"@type":110,"acceptedAnswer":120},"How can CAN communication be verified?",{"text":121,"@type":113},"Test CAN communication by checking that the hub interface cable is undamaged and correctly connected, then turn the bike on and short-press the F2 remote button; the cadence selection screen indicates proper CAN communication.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},651688,1792876098,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":129,"read_time":144,"preview_page_count":4},962085570644,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","SPECIALIZED RIDER CARE  \nTechnical Bulletin  \nDIAGNOSTICS GUIDE  \nDECEMBER, 2023  \nenviolo AUTOMATiQ internal gear hub  \nAFFECTED MODELS:  \n\n| YEAR | DESCRIPTION |\n| --- | --- |\n| 2022 and later | All Turbo bikes with enviolo AUTOMATiQ hubs (e. g. Vado/Como 5.0 IGH) |\n\nINTRO:  \n\n| This checklist will help you diagnose the enviolo AUTOMATiQ internal gear hub systems on Specialized Turbo bicycles.\u003Cbr>FURTHER IMPORTANT RESOURCES ARE: |  |\n| --- | --- |\n| 􀂃 Turbo Studio Diagnostics Guide (general Turbo diagnostics) and Knowledge Base articles\u003Cbr>􀂃  enviolo`s education program\u003Cbr>SELECT YOUR TASK / ISSUE | |\n\nGENERAL FUNCTION CHECK  \nINTERFACE DOES NOT CALIBRATE  \nHUB DOES NOT PROVIDE FULL GEAR RATIO HUB DOES NOT SHIFT AT ALL OR INCORRECTLY NO MOTOR / MOTOR ERROR ON BIKE DISPLAY BIKE DOES NOT TURN ON  \nRATTLING NOISE  \nBUZZING BELT NOISE  \nGEAR SHIFTER ERROR-TIMEOUT  \nGEAR SHIFTER ERROR-ENVIOLO STALL  \nLEVEL: 4 Contact Specialized Rider Care [at www.specialized.com/contact-us](at www.specialized.com/contact-us) for more information or questions. 0000202987 / 1 of 14  \nenviolo AUTOMATiQ internal gear hub: diagnostics guide  \nGENERAL FUNCTION CHECK  \nThese basic tests are first check items when dealing with functional issues, e.g. the hub not shifting or remaining stuck in one gear.  \n\n| \\# | Function Check |  | Action(s) | Result |\n| --- | --- | --- | --- | --- |\n| 1 | Ensure that the hub interface is running on the latest enviolo firmware.\u003Cbr>As with other electronic systems, outdated firmware can lead to functional issues.\u003Cbr>Since updating firmware is quick and easy, it should be the first check item within diagnostics. |  | Refer to the enviolo video Download &  Installation.\u003Cbr>Quick steps:\u003Cbr>1. Download the enviolo app\u003Cbr>2. Connect app to hub interface\u003Cbr>3. Go to SETTINGS menu\u003Cbr>4. Update the interface to the latest firmware | Result 1 :\u003Cbr>Firmware was up-to-date; continue diagnostics\u003Cbr>Result 2:\u003Cbr>Firmware got updated, but issue persists; continue diagnostics\u003Cbr>Result 3:\u003Cbr>Firmware got updated and issue is solved. |\n| 2 | Verify general function: test CAN communication |  | 1. Ensure that the cable at the hub interface is undamaged and correctly connected\u003Cbr>2. Turn bike on\u003Cbr>3. Short-press the F2 remote button | Result 1 :\u003Cbr>Cadence selection screen appears and is able to be changed-indicates the CAN communication is functioning.\u003Cbr>Result 2:\u003Cbr>The MasterMind does not go to a cadence selection screen and instead goes to Micro Tune-indicates a failure of CAN component communication. |\n|  | | |  |  |\n| 3 | Calibrate the hub interface.\u003Cbr>Note that manual calibration is not required with AHI 3.1 interfaces with firmware v10 or higher; these interfaces will calibrate automatically in the background. Check hardware version in enviolo app.\u003Cbr>|  | Calibrate the hub interface through the enviolo app:\u003Cbr>1. Turn bike on and set it to ECO or SPORT mode\u003Cbr>2. Connect with the enviolo app and calibrate the hub in the SETTINGS menu, using one of these methods:\u003Cbr>• Rotate cranks consistently in workstand\u003Cbr>• Ride at slow speed in flat/safe environment\u003Cbr>3. During calibration, the hub will shift through the gearing ratio\u003Cbr>4. Calibration success will be confirmed in the app | Result 1:\u003Cbr>Calibration was successful: indicates working CAN communication and hub settings are applied.\u003Cbr>Result 2:\u003Cbr>Calibration was not successful:\u003Cbr>1. Restart bike and recalibrate\u003Cbr>2. Run further diagnostics\u003Cbr>(Interface does not  calibrate) |\n\nLEVEL: 4 Contact Specialized Rider Care [at www.specialized.com/contact-us](at www.specialized.com/contact-us) for more information or questions. 0000202987 / 2 of 14  \nenviolo AUTOMATiQ internal gear hub: diagnostics guide  \nGENERAL QUICK FUNCTION CHECK (CONT.)  \n\n| \\# | Function Check | Action(s) | Result / Note |\n| --- | --- | --- | --- |\n| 4 | Verify general function: test CAN communication\u003Cbr>Interface LED allows testing if CAN signals are detected.\u003Cbr>Note that LED behaviour depends on interf","cbCaievGuKBASeCk","https://ap.wps.com/l/cbCaievGuKBASeCk","pdf",973047,14,"English","# General function check\n## Interface does not calibrate\n## Hub does not provide full gear ratio\n## Hub does not shift or shifts incorrectly\n# General quick function check (cont.)\n## Test CAN communication via F2 remote and interface LED\n## Check firmware updates and AUTO operation mode","[{\"question\":\"Which bike models are covered by this diagnostics guide?\",\"answer\":\"All Specialized Turbo bikes with enviolo AUTOMATiQ hubs from 2022 and later, including models such as Vado/Como 5.0 IGH.\"},{\"question\":\"What should be checked first when the hub is stuck in one gear or not shifting?\",\"answer\":\"First ensure the hub interface is running the latest enviolo firmware, since outdated firmware can cause functional issues.\"},{\"question\":\"How can CAN communication be verified?\",\"answer\":\"Test CAN communication by checking that the hub interface cable is undamaged and correctly connected, then turn the bike on and short-press the F2 remote button; the cadence selection screen indicates proper CAN communication.\"}]","enviolo AUTOMATiQ internal gear hub - Diagnostics Guide - December 2023 | PDF",35]