[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-642669-105":3,"detail-sidebar-cat-0-en-105":81,"doc-detail-642669-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","enquiries-about-results-guide-uk-a-guide-for-exams-officers-642669","Enquiries about results guide (UK) - A guide for exams officers","","This guide explains how exams officers can submit enquiries about results, including step-by-step instructions for common service types. It describes administrative fees and when charges are waived if an enquiry results in a syllabus grade change. It also outlines Access to Scripts to help decide which enquiry to request. Service options cover clerical re-checks, reviews of marking (with or without script copies), priority reviews with deadlines, and reports for groups of candidates, including key availability restrictions.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/exam/","Exam",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/enquiries-about-results-guide-uk-a-guide-for-exams-officers-642669/642669/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/enquiries-about-results-guide-uk-a-guide-for-exams-officers-642669/642669.png","ImageObject",300,407,{"name":42,"@type":43},"Riley","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-11-01","2026-10-23",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",6,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What is the purpose of the enquiries about results guide for the UK?","Question",{"text":63,"@type":64},"It provides step-by-step advice for exams officers on how to submit enquiries about results and which services to choose, including options to access scripts and request different types of re-checks or reviews.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Are there administrative fees for enquiries and appeals, and when is the fee waived?",{"text":68,"@type":64},"An administrative fee applies. The guide states the fee is not charged if the enquiry leads to a change in syllabus grade.",{"name":70,"@type":61,"acceptedAnswer":71},"Which services can include a copy of the script, and are there restrictions?",{"text":72,"@type":64},"Some services include a copy of the script, such as Clerical re-check with copy and Review of marking with copy, plus priority variants. The guide also notes restrictions for multiple-choice question papers and specific limits by series (e.g., June series for Cambridge International AS & A Level syllabuses).","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},642669,1793113236,{"code":4,"msg":82,"data":83},"success",[84,88,92,95,100,104,109,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":93,"slug":94},70,"exam",{"id":96,"doc_module":4,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},5,"Comic",60,"comic",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},"Technology",50,"technology",{"id":105,"doc_module":4,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},7,"Healthcare",40,"healthcare",{"id":110,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},8,"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":96,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":33,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":139,"language":140,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":12,"update_tm":144,"read_time":145},1374391975076,"https://ap-avatar.wpscdn.com/avatar/14000253ca4ec9f6853?x-image-process=image/resize,m_fixed,w_180,h_180&k=1783305029341752051","Enquiries about results guide (UK)  \nA guide for exams officers  \nWe carry out extensive checks before we issue results. However, in case you ask us to check the results of particular candidates, we do offer a range of enquiries about results services.  \nThis guide provides step-by-step advice to help you submit enquiries about results. The links below will take you to this information:  \n• How to submit an enquiry about results.  \n• How to apply for a copy of a script.  \nThere is an administrative fee for enquiries and appeals. See our fees list in the ‘My Messages’ section of Direct for details. We will not charge the fee if the enquiry leads to a change in syllabus grade. You will receive an invoice from October for the June series and from March for the November series.  \nAccess to Scripts  \nOur Access to Scripts service may help you decide whether to apply for an enquiry about results, and which type of enquiry to request. See our website for more information.  \n| Service name | Details of service | Availability of service |\n| --- | --- | --- |\n| Clerical re-check:\u003Cbr>Service 1 | This service checks that all parts of the script were marked, and the marks were totalled and recorded correctly. We do not review any marking. | Available for components we have assessed. |\n| Clerical\u003Cbr>re-check with\u003Cbr>copy of script: Service 1S | The same as Service 1 but you also receive a copy of the script. | Available for components we have assessed. |\n| Review of\u003Cbr>marking:\u003Cbr>Service 2 | A review of the original marking to check the mark scheme was applied correctly. Also includes there-checks in Service 1.\u003Cbr>In this context, the ‘original marking’ means the marking used to determine the candidate’s provisional result. This is often, but not always, the marking of the first examiner to mark the script. | Available for components we have assessed.\u003Cbr>Not available for multiple-choice question papers. |\n| Review of marking with\u003Cbr>copy of script:\u003Cbr>Service 2S | The same as Service 2 but you also receive a copy of the script. | Available for components we have assessed.\u003Cbr>Not available for multiple-choice question paper. |\n\nPlease share this guide with teaching staff in your centre. 1   \nEnquiries about results guide (UK) A guide for exams officers continued  \n| Service name | Details of service | Availability of service |\n| --- | --- | --- |\n| Priority review of marking: Service 2P | The same as Service 2 but we complete the review within 18 days of receiving your request. You can ask for this service if your candidate’s place in further/ higher education depends on the outcome. We must receive all applications by 23 August 2026.\u003Cbr>Apply as soon as possible after we release results. This means you will have more chance of receiving the outcome before the UCAS deadline of\u003Cbr>4 September 2026. | Available for components we have assessed.\u003Cbr>Not available for multiple-choice question papers.\u003Cbr>Only available in the June series for Cambridge International AS & A Level syllabuses. |\n| Priority review of marking with copy of script: Service 2PS | The same as Service 2P but you also receive a copy of the script. | Available for components we have assessed.\u003Cbr>Not available for multiple-choice question papers.\u003Cbr>Only available in the June series for Cambridge International AS & A Level syllabuses. |\n| Re-moderation of internally assessed component with report:\u003Cbr>Service 5 | A re-moderation of a component you have assessed, and a report on how you assessed it. If you have submitted a different enquiry for any of the candidates in the group, we will finish that enquiry before we produce the report. | Available for components you have assessed. Not available for individual candidates.\u003Cbr>We will only re-moderate the work of candidates in the original sample. |\n| Report on the work of a group of candidates:\u003Cbr>Service 9 | A report on the work of a group of 5 to 15 candidates for a component we have assessed. We do not review any marking. The ","cbCailsDYqoKhRum","https://ap.wps.com/l/cbCailsDYqoKhRum","pdf",2037239,21,"English","# How to submit an enquiry about results\n## Copy of a script and access to scripts\n## Service options: re-checks, review of marking, priority reviews\n## Group reports, re-moderation, and administrative fees","[{\"question\":\"What is the purpose of the enquiries about results guide for the UK?\",\"answer\":\"It provides step-by-step advice for exams officers on how to submit enquiries about results and which services to choose, including options to access scripts and request different types of re-checks or reviews.\"},{\"question\":\"Are there administrative fees for enquiries and appeals, and when is the fee waived?\",\"answer\":\"An administrative fee applies. The guide states the fee is not charged if the enquiry leads to a change in syllabus grade.\"},{\"question\":\"Which services can include a copy of the script, and are there restrictions?\",\"answer\":\"Some services include a copy of the script, such as Clerical re-check with copy and Review of marking with copy, plus priority variants. The guide also notes restrictions for multiple-choice question papers and specific limits by series (e.g., June series for Cambridge International AS \\u0026 A Level syllabuses).\"}]","Enquiries about results guide (UK) - A guide for exams officers | PDF",1792722510,53]