[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-35611":3,"doc-seo-35611":29},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":4,"is_deleted":4,"is_public":20,"is_downloadable":20,"audit_status":20,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":13,"seo_description":14,"update_tm":27,"read_time":28},35611,3848291630094,"Emma Wilson","https://eur-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45",4,"Exam","English for Business Communication","A modular business English short course focused on practical workplace communication. It covers socialising and cultural diversity, telephoning including message taking and cross-cultural phone etiquette, presentations from planning and visual aids to structuring the talk and handling questions, and meetings including chairing, clarification, decision-making structures, and managing interruptions. It also trains negotiation skills such as preparation, opening statements, bargaining, concessions, conflict handling, and ending negotiations, supported by targeted units and practice tasks.","","cbCaiftLaYPnIOuK","https://ap.wps.com/l/cbCaiftLaYPnIOuK","pdf",14324331,1,91,"English","en",105,"# Module 1 Cultural diversity and socialising\n## Unit 1 Building a relationship\n## Unit 2 Culture and entertainment\n# Module 2 Telephoning\n## Unit 3 Could I leave a message?\n## Unit 4 Good to hear from you again!\n## Unit 5 Unfortunately there's a problem...\n# Module 3 Presentations\n## Unit 6 Planning and getting started\n## Unit 7 Image, impact and making an impression\n## Unit 8 The middle of the presentation\n## Unit 9 The end is near...this is the end\n# Module 4 Meetings\n## Unit 10 Making meetings effective\n## Unit 11 Sorry to interrupt,but...\n## Unit 12 What do you mean by...?\n# Module 5 Negotiations\n## Unit 13 Know what you want\n## Unit 14 Getting what you can\n## Unit 15 Not getting what you don't want","[{\"question\":\"What communication topics are covered in the course modules?\",\"answer\":\"The course covers socialising, telephoning, presentations, meetings, and negotiations. Each module is organized into focused units with skills and practice activities.\"},{\"question\":\"What does the telephoning module include?\",\"answer\":\"It includes preparing for calls, receiving calls, taking and leaving messages, asking for and giving repetition, and handling common call problems and complaints. It also includes cross-cultural telephone communication and arranging or changing calls.\"},{\"question\":\"How does the presentations training guide learners through a talk?\",\"answer\":\"It addresses planning and getting started, using visual aids and describing change, holding the audience’s attention and structuring the main body, and concluding with summarising, answering questions, and discussion.\"}]",1782519925,229,null]