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It sets service pledges focused on prompt resolution of appealed cases, delivery of rehabilitation and related benefits, and assistance to workers and families affected by work-related contingencies. 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Legal Mandate  \nThe ECC was created on November 1, 1974 by virtue of Presidential Decree No. 442, or the Labor Code of the Philippines. It became fully operational with the issuance of Presidential Decree No. 626, otherwise known as the Employees’Compensation and State Insurance Fund, which took effect on January 1, 1975.  \nII. Vision  \nBy 2025, ECC is a nationally-recognized social insurance government institution committed to protect all workers through effective programs and excellent services.  \nIII. Mission  \n1. To develop and implement effective OSH policies and programs for the promotion of a healthy working population, safe working environment, and prevention of work-related contingencies;  \n2. To promptly provide workers and/or their dependents with adequate benefits and rehabilitation and other related services in the event of workconnected injury, illness and death;  \n3. To manage a sound, strong, viable, and wisely invested State Insurance Fund.  \nIV. Service Pledge  \nThe ECC commits to:  \n• Judiciously and efficiently resolve cases appealed from the Systems, for submission to the Commission within the mandated process cycle time;  \n• Provide relevant rehabilitation services to workers with employment related disabilities to enable them to achieve independent living and to participate in social and economic development;  \n• Provide assistance to workers (and their families) who fell ill or died as a result of work-related contingencies to augment the disability benefits provided under  \nP. D. 626 , as amended, in order to cope with increasing cost of living expenditures;  \n• Ensure workers’ social protection through policy formulation and program development;  \n• continue to create projects and programs that will ensure the public's awareness about the EC Program;  \n• Promote employees’ welfare and teamwork to increase productivity and achieve its targets for the benefit of the Persons with Work-Related Disability;  \n• Meet quality requirements in order to efficiently and effectively provide benefits and services to Persons with Work-Related Disability;  \n• Attend to all applicants or requesting parties who are within the premises of the office during lunch break and official working hours  \nLIST OF SERVICES  \nCentral Office: External Services ......................................................................................................4  \n1. Public Assistance – 8888 Referral .......................................................................................... 5  \n2. Public Assistance – Walk-in..................................................................................................... 7  \n3. Filing of EC Appealed Case..................................................................................................... 8  \n4. Disposition of EC Appealed Case......................................................................................... 11  \n5. Release of Commission Decision on Appealed Case ....................................................... 13  \n6. Applying for Availment of Physical Restoration (PT/OT) ................................................... 14  \n7. Applying for Availment of Prosthesis and Assistive Devices ............................................ 16  \n8. Applying for Availment of Skills Training.............................................................................. 18  \n9. Applying for Availment of Entrepreneurship Training ........................................................ 20  \n10 . Applying for Starter / Complimentary Kits ......................................................................... 22  \n11. Applying for Cash Assistance (Online)................................................................................. 23  \n12. Applying for Cash Assistance (Manual) ............................................................................... 25  \n13. Releasing of Cas","cbCaiinM8wXb7If9","https://ap.wps.com/l/cbCaiinM8wXb7If9","pdf",518723,54,"English","# Legal Mandate\n# Vision\n# Mission\n## Service Pledge\n# List of Services\n## Central Office: External Services\n## Central Office: Internal Services\n## Regional Extension Units: External Services","[{\"question\":\"What is the Employees’ Compensation Commission’s legal basis and operational start date?\",\"answer\":\"The ECC was created on November 1, 1974 by Presidential Decree No. 442 (Labor Code of the Philippines). It became fully operational with Presidential Decree No. 626, effective January 1, 1975.\"},{\"question\":\"What are the ECC’s key mission responsibilities?\",\"answer\":\"The ECC develops OSH policies and programs, provides adequate benefits and rehabilitation for work-connected injuries, illnesses, and deaths, and manages the State Insurance Fund in a sound, viable, and wisely invested manner.\"},{\"question\":\"Which services are included in the charter for the central office external services?\",\"answer\":\"The charter lists services such as public assistance via 8888 referral and walk-in, filing and disposition of EC appealed cases, release of commission decisions, applying for restoration and devices, skills and entrepreneurship training, starter kits, and cash assistance (online and manual).\"}]","EMPLOYEES’ COMPENSATION COMMISSION - CITIZEN’S CHARTER - 2023 - 3rd Edition | PDF",1789967488,136]