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provides you with all the information you require to apply for the position of EMDSO. The frequently asked questions are grouped into three specific sections including:  \n• Information about the role  \n• Eligibility and the selection process  \n• Offers and Acceptance  \nPlease ensure you have read these questions prior to emailing us with a query.  \nAbout the Role ........................................................................................................2  \n1. What does an Emergency Dispatch Support Officer (EMDSO) do? .........................................................................2  \n2. Am I a good fit for this role? ......................................................................................................................................2  \n3. Things to ask yourself before applying for this position: ...........................................................................................2  \n4. If I have worked in a call centre, would I be suitable? ...............................................................................................3  \n5. If I am successful in gaining a position, what hours will I be expected to work? ......................................................3  \n6. Can I work part time? ................................................................................................................................................ 3  \n7. What breaks do I get during my shift? .......................................................................................................................3  \n8. Where are the positions located? .............................................................................................................................. 3  \n9. Do I work as part of a team, or am I working alone?.................................................................................................3  \n10. Can I make decisions about how patients are managed over the phone? ...............................................................4  \n11. Do I need a qualification before I start? ....................................................................................................................4  \n12. What is involved in the initial training? ......................................................................................................................4  \n13. What is the structure of the course?..........................................................................................................................4  \n14. How long will the training take to complete? .............................................................................................................4  \n15. Who pays for this training? ........................................................................................................................................4  \n16. What qualification will I receive? ...............................................................................................................................4  \n17. I have done a similar course; can I apply for Recognition of Prior Learning (RPL)? ................................................5  \n18. What happens if I need to take leave during this training period? ............................................................................5  \n19. What happens if I cannot complete the training within the required time frames? ...................................................5  \n20. What support is there for me during the training? ..................................................................................................... 5  \n21. What certificates do I need? ...................................................................................................................................... 5  \n22. I have a different first aid certificate, can this be accepted? ...............................","cbCaia59Im3bKTHC","https://ap.wps.com/l/cbCaia59Im3bKTHC","pdf",1583508,11,"English","# About the Role\n## What does an Emergency Dispatch Support Officer (EMDSO) do?\n## Am I a good fit for this role?\n## Things to ask yourself before applying for this position\n## If I have worked in a call centre, would I be suitable?\n## If I am successful in gaining a position, what hours will I be expected to work?\n## Can I work part time?\n## What breaks do I get during my shift?\n## Where are the positions located?\n## Do I work as part of a team, or am I working alone?\n## Can I make decisions about how patients are managed over the phone?\n## Do I need a qualification before I start?\n## What is involved in the initial training?\n## What is the structure of the course?\n## How long will the training take to complete?\n## Who pays for this training?\n## What qualification will I receive?\n## I have done a similar course; can I apply for Recognition of Prior Learning (RPL)?\n## What happens if I need to take leave during this training period?\n## What happens if I cannot complete the training within the required time frames?\n## What support is there for me during the training?\n## What certificates do I need?\n## I have a different first aid certificate, can this be accepted?\n## Do I need any specific immunisations for this role?\n## What will be my conditions of employment?\n## What sort of vacancies might be available?\n## How long will my application be active for?\n## Will there be an Information Session?\n# Eligibility and Selection Process\n## How and when will the role be advertised?\n## How do I apply?\n## I am of Aboriginal and Torres Strait Islander descent, should I identify?\n## How often can I apply?\n## I am an overseas applicant, can I apply?\n## What are the pre-employment and selection criteria for the role?","[{\"question\":\"What does an Emergency Dispatch Support Officer (EMDSO) do?\",\"answer\":\"The FAQ describes the responsibilities of an Emergency Dispatch Support Officer (EMDSO) as part of the role overview.\"},{\"question\":\"What are the training requirements and how long does the training take?\",\"answer\":\"The document explains what is involved in initial training, the structure of the course, expected duration, who pays, what qualification is received, and options such as Recognition of Prior Learning (RPL).\"},{\"question\":\"How do applicants apply, and what are the eligibility and selection criteria?\",\"answer\":\"The FAQ covers how and when the role is advertised, how to apply, application frequency, overseas applicants, identification for Aboriginal and Torres Strait Islander descent, and the pre-employment and selection criteria.\"}]","Emergency Medical Dispatch Support Officer (EMDSO) - Frequently Asked Questions | PDF",1791159240,28]