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This systematic review synthesizes 101 peer-reviewed studies published from 2000 to 2025 using PRISMA to analyze innovations across curriculum design, teaching methods, digital tools, and industry–academia partnerships. Findings highlight blended and hybrid models supported by learning platforms, including simulations, ERP systems, and VR/AR, improving experiential learning, collaboration, and real-time feedback. The review proposes a SIPOC-based framework and a teaching-technology heatmap to embed innovations into OM courses.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/educational-technologies-and-pedagogical-innovations-in-operations-management-education-a-systematic-review/599522/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/educational-technologies-and-pedagogical-innovations-in-operations-management-education-a-systematic-review/599522.png","ImageObject",300,407,{"name":92,"@type":93},"jayni","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-29","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What does the systematic review analyze in OM education?","Question",{"text":112,"@type":113},"It analyzes innovations in operations management education across curriculum design, pedagogical approaches, technological tools, and industry–academia partnerships.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Which learning models and technologies show growing use according to the review?",{"text":117,"@type":113},"The review reports increasing adoption of blended and hybrid models supported by learning platforms, with simulations, ERP systems, and VR/AR enabling experiential and immersive learning.",{"name":119,"@type":110,"acceptedAnswer":120},"How does the review propose integrating innovations into OM courses?",{"text":121,"@type":113},"It introduces a SIPOC-based framework and a teaching-technology heatmap to conceptualize OM education as system innovation linking curriculum content, pedagogy, and digital technologies.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},599522,1792166681,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145},3985747859343,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","OPEN ACCESS  \nReview Article  \nContemporary Educational Technology, 2026, 18(2), ep646 ISSN: 1309-517X (Online)  \nEducational technologies and pedagogical innovations in operations management education: A systematic review  \nJose Alejandro Cano 1*  \n 0000-0002-2638-5581  \nRodrigo Andrés Gómez-Montoya 2  \n 0000-0003-2051-3316  \nPablo Cortés 3  \n 0000-0001-8912-0970  \n1 Universidad de Medellin, Medellín, COLOMBIA  \n2 Politécnico Colombiano Jaime Isaza Cadavid, Medellín, COLOMBIA  \n3 Universidad de Sevilla, Sevilla, SPAIN  \n* Corresponding author: [jacano@udemedellin.edu.co](jacano@udemedellin.edu.co)  \nCitation: Cano, J. A., Gómez-Montoya, R. A., & Cortés, P. (2026) . Educational technologies and pedagogical innovations in operations management education: A systematic review. Contemporary Educational Technology, 18(2), Article ep646 .  \n[https://doi.org/10.30935/cedtech/18272](https://doi.org/10.30935/cedtech/18272)  \nARTICLE INFO ABSTRACT  \n\n| Received: 12 Sep 2025\u003Cbr>Accepted: 17 Feb 2026\u003Cbr>INTRODUCTION | Educational technologies are reshaping how operations management (OM) is taught in business education, shifting from lecture-based instruction to interactive, technology-enhanced learning. This systematic review analyzes 101 peer-reviewed studies published between 2000 and 2025, following the PRISMA protocol, to examine innovations in OM education across curriculum design, pedagogical approaches, technological tools, and industry-academia partnerships. Results show a growing reliance on blended and hybrid models supported by learning platforms, where simulations, ERP systems, and VR/AR foster experiential and immersive learning. Pedagogical strategies such as problem-based learning, case methods, and project-based approaches gain effectiveness when combined with digital tools that provide real-time feedback, collaboration, and authentic data-driven contexts. The literature also emphasizes aligning OM curricula with industry needs through analytics, sustainability, and digital transformation competencies, ensuring graduates are prepared for technology-intensive and sustainabilitydriven workplaces. To integrate these dimensions, this review introduces a SIPOC-based framework and a teaching-technology heatmap, conceptualizing OM education as a system innovation. This perspective highlights how curriculum content, pedagogical strategies, and digital technologies interact to generate transversal competencies in analytics, strategy, risk management, and Industry 4.0/5.0 . The review contributes to management and educational technology research by mapping how innovations can be systematically embedded into OM courses, while identifying challenges and opportunities for future curriculum design and digital pedagogy.\u003Cbr>Keywords: operations management education, educational technology, curriculum design, simulations, pedagogical approaches, emerging technologies |\n| --- | --- |\n\nOperations management (OM) has emerged as a critical component of business education, shaping the development of future managers and decision-makers. In an environment characterized by rapid technological advancements, globalization, and volatile market demands, OM equips graduates with competencies essential for organizational success (de Oliveira Ormond et al., 2018; Manresa et al., 2020) . OM represents a foundational discipline in business education, concerned with how organizations design, plan, and control processes to deliver value efficiently and effectively. Within educational contexts, OM education  \nrefers to the structured process of teaching and learning managerial, analytical, and technological competencies that enable students to understand and improve operational systems in manufacturing, services, and public organizations (Fry et al., 2015; Kumar, 2016) . This focus on both content (operations theory and tools) and pedagogy (how OM is taught) positions OM education as a core area of business curricula aimed at developing future managers capabl","cbCaiuZhNxNmfzw0","https://ap.wps.com/l/cbCaiuZhNxNmfzw0","pdf",507680,21,"English","# Abstract\n# Introduction\n## Scope and challenges of operations management education\n## Role of educational technologies\n# Systematic review approach and findings","[{\"question\":\"What does the systematic review analyze in OM education?\",\"answer\":\"It analyzes innovations in operations management education across curriculum design, pedagogical approaches, technological tools, and industry–academia partnerships.\"},{\"question\":\"Which learning models and technologies show growing use according to the review?\",\"answer\":\"The review reports increasing adoption of blended and hybrid models supported by learning platforms, with simulations, ERP systems, and VR/AR enabling experiential and immersive learning.\"},{\"question\":\"How does the review propose integrating innovations into OM courses?\",\"answer\":\"It introduces a SIPOC-based framework and a teaching-technology heatmap to conceptualize OM education as system innovation linking curriculum content, pedagogy, and digital technologies.\"}]","Educational technologies and pedagogical innovations in operations management education - A systematic review | PDF",1792088929,53]