[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-676560-105":59,"doc-detail-676560-en":129},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":122,"head_meta":124,"extra_data":126,"updated_unix":128},105,"en","e-series-service-handbook-original-instructions","e-Series Service Handbook - Original instructions","","e-Series Service Handbook provides service and troubleshooting guidance for Universal Robots UR3e, UR5e, UR7e, UR10e, UR12e and UR16e-series control boxes, including OEM control box variants. It covers safety and ESD handling, recommended inspection activities for robot arms and control boxes, part replacement procedures, torque values, cable and teach pendant servicing, software support and update workflows, backup and data handling, robot image installation, and structured troubleshooting with log viewing and reboot/stop procedures.",{"@graph":69,"@context":121},[70,84,104],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":30,"@type":76,"position":81},"https://docshare.wps.com/document/technology/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/e-series-service-handbook-original-instructions/676560/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":98,"encodingFormat":97,"isAccessibleForFree":99,"interactionStatistic":100},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/e-series-service-handbook-original-instructions/676560.png","ImageObject",300,407,{"name":92,"@type":93},"How to eat","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-04",true,{"@type":101,"interactionType":102,"userInteractionCount":4},"InteractionCounter",{"@type":103},"ViewAction",{"@type":105,"mainEntity":106},"FAQPage",[107,113,117],{"name":108,"@type":109,"acceptedAnswer":110},"What is the purpose of this service manual for Universal Robots e-Series?","Question",{"text":111,"@type":112},"It helps UR users and integrators safely perform service-related operations and troubleshooting for e-Series robots and control boxes.","Answer",{"name":114,"@type":109,"acceptedAnswer":115},"What safety steps must be taken before performing service-related operations?",{"text":116,"@type":112},"Stop the robot program and disconnect the main power to any potentially dangerous tool on the robot or its surroundings.",{"name":118,"@type":109,"acceptedAnswer":119},"Why must users avoid unauthorized mechanical or electrical interventions?",{"text":120,"@type":112},"Improper use can cause failures and may void the warranty; unauthorized repairs and troubleshooting work(s) void the warranty.","https://schema.org",{"og:url":83,"og:type":123,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":125,"canonical":83},"index,follow",{"doc_id":127,"site_id":62},676560,1793776086,{"code":4,"msg":5,"data":130},{"doc_id":127,"user_id":131,"nickname":92,"user_avatar":132,"doc_module":4,"category_id":29,"category_name":30,"doc_title":65,"doc_description":67,"doc_content":133,"file_id":134,"file_url":135,"file_type":136,"file_size":137,"view_count":4,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":138,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":128,"read_time":143},962093541613,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","Service Handbook  \nUR3e UR5e UR7e  \nUR10e UR12e UR16ee-Series Control box  \nOEM Control Box  \nOriginal instructions ( en )  \nSW 5.26 / 10.12  \nCopyright © 2009–2026 by Un iversa l Robots A/S . All rights reserved .  \nContents  \n1. Copyright and Disclaimers  6  \n2. Introduction  1  \n2.1. About This Document  1  \n2.2. Company Details  1  \n2.3. Safety Message Types  1  \n3. Handling Electrostatic Discharge (ESD)-Sensitive Parts  3  \n4. Recommended Inspection Activities  9  \n4.1. Robot Arm  9  \n4.1.1. Inspection Plan  9  \n4.1.2. Visual Inspection: Robot arm  10  \n4.1.3. Functional Inspection  11  \n4.1.4. Cleaning Your Robot  11  \n4.2. Control Box and Teach Pendant  13  \n4.2.1. Inspection Plan  13  \n4.2.2. Functional and Safety Inspection  14  \n4.2.3. Visual Inspection: Control Box  17  \n4.2.4. Cleaning TP and CB  17  \n5. Service and Replacement of Parts  19  \n5.1. Pre-Use Assessment  19  \n5.1.1. Recommended Tools  20  \n5.2. Robot Arm  21  \n5.2.1. Movement Without Drive Power  22  \n5.2.2. General Guidance to Separate Joint from Counterpart  23  \n5.2.3. Joint Connection Types  25  \n5.2.4. Torque Values  26  \n5.2.5. Power and Communication Connector Types on the Joint  28  \n5.2.6. Connector Location on Joints  30  \n5.2.7. Screw Connection  33  \n5.2.8. Clamp Connection  38  \n5.2.9. Tool Flange  42  \n5.2.10. Joint Verification PolyScope 5  43  \n5.2.11. Joint Verification PolyScope X  45  \n5.2.12. Robot Type Validation  46  \n5.2.13. Zeroing of Joints  49  \n5.2.14. Dual Robot Calibration  53  \n5.2.15. Program Correction by Key Waypoints  53  \n5.3. Robot Cable  54  \nCopyright © 2009–2026 by Un iversa l Robots A/S . All rights reserved .  \nCopyright © 2009–2026 by Un iversa l Robots A/S . All rights reserved .  \n5.3.1. Replacing Robot Cable  54  \n5.4. Control Box  56  \n5.4.1. Dismantling the Control Box  56  \n5.4.2. Dismantling the OEM AC and DC Control Box  61  \n5.4.3. Torque Values  66  \n5.4.4. Replacing the Teach Pendant: Standard TP  69  \n5.4.5. Replacing the Teach Pendant: 3PE TP  71  \n5.4.6. Replacement of Teach Pendant Cable  73  \n6. Software  79  \n6.1. Long Term Support  79  \n6.2. Software Updates  80  \n6.2.1. Update Procedure  81  \n6.2.2. Update Timeline  85  \n6.2.3. Downgrading vs. Restoring System Backup  85  \n6.3. Using Support File  87  \n6.3.1. PolyScope 5  88  \n6.3.2. PolyScope X  89  \n6.4. Using Magic Files  90  \n6.5. Backup of Data  91  \n6.5.1. Hardware Requirements  92  \n6.5.2. Software Requirements  92  \n6.5.3. How to Access Linux Partition from Windows  93  \n6.5.4. Copy the Data from SD Card  94  \n6.6. Installation of Robot Image  94  \n6.6.1. Create a Bootable Storage Device  95  \n6.6.2. Download Robot Image  96  \n6.6.3. Install Image and Re-image into USB  97  \n7. Troubleshooting  103  \n7.1. Adding External Equipment for Troubleshooting Purpose  103  \n7.2. Log Viewer  103  \n7.2.1. General Purpose  104  \n7.2.2. Log Viewer Requirements  104  \n7.2.3. Installation Log Viewer  105  \n7.2.4. How to Use the UR Log Viewer  105  \n7.2.5. Loading the Data  106  \n7.2.6. Log Reader Tab  107  \n7.2.7. Flight Records  108  \n7.2.8. Log Start  110  \n7.2.9. Log Analysis Tab  112  \n7.2.10. Record Data Tab  113  \n7.2.11. Export From Robot Tab  114  \n7.2.12. Types of Messages  115  \n7.3. Support Log Reader (SLR)  116  \n7.4. LED Indicators and Fuse on Safety Control Board  117  \n7.4.1. LED Indicators on Safety Control Board  117  \n7.4.2. Fuse  118  \n7.5. Complete Rebooting Sequence  119  \n7.6. Robot Stop  121  \n7.6.1. Preventive Measures  122  \n8. Electrical Drawings  123  \n9. Spare Parts  124  \n10. Packing and Shipping of Robot/Spare Parts  125  \n10.1. Transport Without Packaging  126  \n11. Index  129  \nCopyright © 2009–2026 by Un iversa l Robots A/S . All rights reserved .  \nCopyright © 2009–2026 by Un iversa l Robots A/S . All rights reserved .  \n1. Copyright and Disclaimers  \nThe information contained herein is the property of Universal Robots A/S and shall not be reproduced in whole or in part without prior written approval of Universal Ro","cbCaikQLrWpyz5wT","https://ap.wps.com/l/cbCaikQLrWpyz5wT","pdf",22830834,135,"English","# Copyright and Disclaimers\n# Introduction\n## About This Document\n## Company Details\n## Safety Message Types\n# Handling Electrostatic Discharge (ESD)-Sensitive Parts\n# Recommended Inspection Activities\n## Robot Arm\n## Control Box and Teach Pendant\n# Service and Replacement of Parts\n## Pre-Use Assessment\n## Robot Arm\n## Robot Cable\n## Control Box\n# Software\n## Long Term Support\n## Software Updates\n## Using Support File\n## Using Magic Files\n## Backup of Data\n## Installation of Robot Image\n# Troubleshooting\n## Adding External Equipment for Troubleshooting Purpose\n## Log Viewer\n## Support Log Reader (SLR)\n## LED Indicators and Fuse on Safety Control Board\n## Complete Rebooting Sequence\n## Robot Stop\n# Electrical Drawings\n# Spare Parts\n# Packing and Shipping of Robot/Spare Parts\n# Index","[{\"question\":\"What is the purpose of this service manual for Universal Robots e-Series?\",\"answer\":\"It helps UR users and integrators safely perform service-related operations and troubleshooting for e-Series robots and control boxes.\"},{\"question\":\"What safety steps must be taken before performing service-related operations?\",\"answer\":\"Stop the robot program and disconnect the main power to any potentially dangerous tool on the robot or its surroundings.\"},{\"question\":\"Why must users avoid unauthorized mechanical or electrical interventions?\",\"answer\":\"Improper use can cause failures and may void the warranty; unauthorized repairs and troubleshooting work(s) void the warranty.\"}]","e-Series Service Handbook - Original instructions | PDF",340]