[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-295183-105":3,"detail-sidebar-cat-0-en-105":81,"doc-detail-295183-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","dvsa-nasp-strategic-partnership-quarterly-meeting-report-wednesday-12-july","DVSA & NASP Strategic Partnership Quarterly Meeting Report - Wednesday 12 July","","Quarterly meeting report from the Driver and Vehicle Standards Agency (DVSA) and the National Associations Strategic Partnership (NASP), held Wednesday 12 July via MS Teams. Summarizes updates and action points across driver recovery, driver policy, the ADI registrar and examiner processes, and the DVSA Ready to Pass? campaign. Includes progress on relationship management, organisational structure data, test centre open days, booking waiting times, recruitment for driving examiners, and measures for changing learner booking behaviour, plus references to investigations and criminal-record supplier issues.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/research-report/","Research & Report",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/dvsa-nasp-strategic-partnership-quarterly-meeting-report-wednesday-12-july/295183/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/dvsa-nasp-strategic-partnership-quarterly-meeting-report-wednesday-12-july/295183.png","ImageObject",300,407,{"name":42,"@type":43},"Fez","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-19","2026-09-18",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",5,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What were the main topics covered at the DVSA and NASP quarterly meeting?","Question",{"text":63,"@type":64},"The meeting provided updates on driver recovery, driver policy, ADI registrar, ADI examiner, and the DVSA Ready to Pass? campaign, along with follow-up action points from previous meetings.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What does the report say about driving test waiting times and targets?",{"text":68,"@type":64},"Average waiting time was 17.3 weeks in May, with a goal to reduce waiting times to 12 weeks by 31 March 2024.",{"name":70,"@type":61,"acceptedAnswer":71},"How has learner booking behaviour changed since the Covid-19 pandemic?",{"text":72,"@type":64},"Learners increasingly book driving tests before they start learning, leading to a high number of tests that are not ready to be delivered; the report notes efforts to reintroduce available tests and continue improving the system.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},295183,1789714584,{"code":4,"msg":82,"data":83},"success",[84,88,92,96,100,105,110,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":93,"show_sort_weight":94,"slug":95},"Exam",70,"exam",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},"Comic",60,"comic",{"id":101,"doc_module":4,"doc_module_name":25,"category_name":102,"show_sort_weight":103,"slug":104},6,"Technology",50,"technology",{"id":106,"doc_module":4,"doc_module_name":25,"category_name":107,"show_sort_weight":108,"slug":109},7,"Healthcare",40,"healthcare",{"id":111,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":112,"slug":113},8,30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":55,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":111,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":33,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":80,"read_time":123,"preview_page_count":4},2336478940794,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","Driver and Vehicle Standards Agency (DVSA) & National Associations Strategic Partnership (NASP) Quarterly Meeting Report  \nWednesday 12 July  \nMS Teams-16:00 – 18:00  \nThe DVSA and NASP meet on a quarterly basis – this was the third meeting of the year. The meeting was attended by seven representatives from the DVSA and three NASP associations. The purpose of this meeting was for the DVSA to provide an update on the following topics:  \n• Driver recovery  \n• Driver policy  \n• ADI registrar  \n• ADI examiner  \n• DVSA Ready to Pass? campaign  \nThe DVSA and NASP both discussed and provided updates on action points noted at previous meetings. The points are as follows:  \n• Relationship managers – the DVSA is working on a proposal to introduce a relationship manager scheme in the autumn for key stakeholders.  \n• Organisation chart – NASP has requested an organisation chart highlighting ADI area managers, heads of departments and what their teams do, operational managers (including how many areas there are), LDTMs and key members of staff at DVSA. This has been agreed to be created by September 2023.  \n• Test centre open days – the external affairs and communication teams are waiting for the proposal to be reviewed by senior team.  \n• DVSA and NASP agreed to hold an in-person workshop on 1 August 2023.  \n• Booking driving test and learner behaviour – DVSA and NASP are working together to create a follow up blog to the one posted on 6 July about driving test waiting times.  \n• Behavioural change workshop – DVSA and NASP agreed to hold this workshop atthe end of November/early December. NASP to provide DVSA with dates.  \n• ADI investigations on GOV. UK – DVSA met with CFI team (who conduct investigations) and it was agreed that basic guidance will be published on [gov.uk](gov.uk) and request has been made.  \n• Terms of reference – DVSA and NASP agreed to a 7 day deadline to provide the meeting agenda and action log ahead of quarterly meetings.  \nDriver services update:  \nWaiting times for booking a driving test remained high in May, with the average waiting time recorded as 17.3 weeks. The DVSA is aiming to reduce waiting times to 12 weeks by the end of the financial business year (31 March 2024) .  \nThere is 7%(100,000 tests) more demand for driving tests this year, caused by the impact from industrial action and having reduced capacity to provide these tests. The DVSA ensured it ringfenced a number of tests for learners who were affected by the industrial action so that learners could reschedule their tests as close to their original driving test as possible.  \nThe DVSA has seen a change in booking behaviour following the Covid-19 pandemic. Prior to the pandemic, the average customer would wait until their ADI confirmed they were ready to sit their driving test, however, ADIs have recorded an increase in the number of learners who book their tests before they have started learning to drive. This means there are a high number of tests that are not ready to be delivered. The DVSA lost 1 million driving tests since the Covid-19 pandemic but have since made these 1 million driving tests available again. The DVSA confirmed it has delivered 550,000 of those tests and the remaining  \n450,000 are available.  \nThe DVSA has been actively encouraging driving examiner recruitment by running a large recruitment campaign to attract high quality and a diverse range of driving examiners. Since April 2021, there have been 474 examiners who have entered active testing. The rate of examiner attrition is 15 per month.  \nThe DVSA has procured new software in the deployment teams to help book driving tests for driving examiners who work on a shift or part-time basis. This should increase the number of available tests and release these tests further in advance , allowing flexibility for both driving examiners and learners.  \nDriver policy update:  \nBOTs:  \nThe DVSA and NASP discussed how they can work together to improve the support and guidance ADIs need t","cbCait0a3jX1mEsn","https://ap.wps.com/l/cbCait0a3jX1mEsn","pdf",214415,"English","# Key meeting details\n# Driver services update\n## Waiting times and demand\n## Booking behaviour since Covid-19\n## Examiner recruitment and software deployment\n# Driver policy update\n## Support for ADIs and booking terms\n## Targeted communications and data collection\n# ADI registrar update\n## National standard awareness\n# Criminal records and supplier changes","[{\"question\":\"What were the main topics covered at the DVSA and NASP quarterly meeting?\",\"answer\":\"The meeting provided updates on driver recovery, driver policy, ADI registrar, ADI examiner, and the DVSA Ready to Pass? campaign, along with follow-up action points from previous meetings.\"},{\"question\":\"What does the report say about driving test waiting times and targets?\",\"answer\":\"Average waiting time was 17.3 weeks in May, with a goal to reduce waiting times to 12 weeks by 31 March 2024.\"},{\"question\":\"How has learner booking behaviour changed since the Covid-19 pandemic?\",\"answer\":\"Learners increasingly book driving tests before they start learning, leading to a high number of tests that are not ready to be delivered; the report notes efforts to reintroduce available tests and continue improving the system.\"}]","DVSA & NASP Strategic Partnership Quarterly Meeting Report - Wednesday 12 July | PDF"]