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The plan addresses driving test delivery, vehicle testing and enforcement, and responds to technical change and regulatory control, including the UK’s exit from the EU. 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The text will be made available in full on the Department’s website. The text may be freely downloaded and translated by individuals or organisations for conversion into other accessible formats. If you have other needs in this regard please contact the Department.  \nDriver and Vehicle Standards Agency PO Box 280  \nNewcastle-Upon-Tyne NE99 1FP Telephone 0300 200 1122 [Website](Website www.gov.uk/dvsa)[ www.gov.uk/dvsa](Website www.gov.uk/dvsa)  \nemail [enquiries](enquiries www.gov.uk/contact-the-dvsa)[ www.gov.uk/contact-the-dvsa](enquiries www.gov.uk/contact-the-dvsa)  \n© Crown copyright 2018  \nCopyright in the typographical arrangement rests with the Crown.  \nYou may re-use this information (not including logos or third-party material) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit [www.nationalarchives.gov.uk/doc/opengovernment-licence/](www.nationalarchives.gov.uk/doc/opengovernment-licence/or write to the)[or write to the](www.nationalarchives.gov.uk/doc/opengovernment-licence/or write to the) Information Policy  \nTeam, The National Archives, Kew, London TW9 4DU, or e-mail: [psi@nationalarchives.gsi.gov.uk](psi@nationalarchives.gsi.gov.uk)  \n[Where we have identified any third-party copyright information you will need to obtain permission](Where we have identified any third-party copyright information you will need to obtain permission)[ ](Where we have identified any third-party copyright information you will need to obtain permission)[from the copyright holders concerned.](from the copyright holders concerned.)  \nNon-executive Chair’s introduction ................................................................ 04  \nChief Executive’s foreword .............................................................................. 05  \n01. Who we are and what we do ................................................................... 06  \n02. Plans for 2018 to 2019 ............................................................................. 07  \n03. Delivering the plan .................................................................................... 09  \nAnnexes  \nAnnex A: Financial Forecast ........................................................................... 24  \nAnnex B: Volume Forecast .............................................................................. 25  \nThis is my first year as Non-Executive Chair of the DVSA and I am pleased to present the Business Plan for 2018-2019. This will guide our efforts over the next year in the realisation of DVSA’s aimsand objectives, as articulated through our five year strategy, published in March 2017.  \nThe plan builds on the foundations of a well-established agency that has a proven track record and solid and growing reputation within the industry and across government. This Business Plan outlines who we are, what we will do, and how we will measure our performance in achieving our purpose of helping people stay safe on British roads.  \nWe have detailed plans to improve our effectiveness across driving test delivery, vehicle testing and enforcement in an environment which is changing both technically and in regulatory control , the latter particularly during the UK’s exit from the EU.  \nI will continue to work with the other Non-Executive and Executive Directors to lead the agency through these changes. We aim to ensure that all vehicles on the road are safe and drivers are appropriately examined. New technology can help testing and assurance as well as providing new challenges for drivers and regulators. We will ensure that sufficient resource is available to support our activities and to maintain the agency’s standards.  \nWe will continue to improve governance over our project delivery which has already made ","cbCaipObnXx84JUG","https://ap.wps.com/l/cbCaipObnXx84JUG","pdf",991702,26,"English","# Non-executive Chair’s introduction\n# Chief Executive’s foreword\n# Who we are and what we do\n# Plans for 2018 to 2019\n# Delivering the plan\n# Annexes\n## Annex A: Financial Forecast\n## Annex B: Volume Forecast","[{\"question\":\"What is the purpose of the DVSA Business Plan for 2018-2019?\",\"answer\":\"It guides the agency’s efforts over the next year toward achieving DVSA’s aims and objectives, including helping people stay safe on British roads.\"},{\"question\":\"Which core operational areas does the plan focus on?\",\"answer\":\"It focuses on improving effectiveness across driving test delivery, vehicle testing, and enforcement.\"},{\"question\":\"How does the plan say performance and delivery will be managed?\",\"answer\":\"It highlights governance and cost control through clear investment ambition stages, an effective internal audit plan with non-executive oversight, and added oversight for the health and safety committee.\"}]","DVSA Business Plan - 2018-2019 | PDF",66]