[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-308528-105":59,"doc-detail-308528-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","dmv-appointment-request-faq","DMV Appointment Request FAQ","","FAQ guidance for an online appointment request tool, covering how to schedule when internet access is unavailable, including contacting DMV Customer Assistance by phone in the Portland area. Instructions explain how to cancel or reschedule by using the appointment tool, and what information is needed to retrieve the appointment details. It also clarifies which of three appointment types to select—General, REAL ID, or Testing—and where to find an updated list of services available online, plus options at DMV Express Kiosks and related tips.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/dmv-appointment-request-faq/308528/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/dmv-appointment-request-faq/308528.png","ImageObject",300,407,{"name":92,"@type":93},"Aurelia","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-21","2026-09-20",true,{"@type":102,"interactionType":103,"userInteractionCount":52},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"If someone doesn’t have internet access, how can they make an appointment?","Question",{"text":112,"@type":113},"They must contact DMV Customer Assistance by calling 503-945-5000 or 503-299-9999 in the Portland area. Phone representatives will schedule the appointment for them.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How do I cancel or reschedule my appointment?",{"text":117,"@type":113},"Use the online appointment tool to cancel or reschedule. The system will ask for details tied to your appointment, such as your name or license/ID number, and then let you change or cancel it.",{"name":119,"@type":110,"acceptedAnswer":120},"What appointment types are available, and which should I choose?",{"text":121,"@type":113},"Most offices offer three appointment types: General Appointment, REAL ID License/Permit/ID, and Testing. General is for most needs, REAL ID is for REAL ID-related appointments, and Testing is for knowledge and on-the-road testing.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},308528,1790379963,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":52,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":8,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":81},1099514068365,"https://ap-avatar.wpscdn.com/avatar/10000253d8d9f28188e?_k=1776742907772140068","Use this document to find answers to your frequently asked questions about our online appointment request tool.  \nSomeone I know doesn’t have access to the internet, how can they make an appointment?  \nThey will need to contact DMV Customer Assistance by calling 503-945-5000 or 503-299- 9999 in the Portland area. Our phone representatives will schedule an appointment for them. We encourage all customers to use the online tool if they can or have a trusted friend or family member help them do so. This keeps our phone lines open for customers who have questions about other topics.  \nI need to cancel or reschedule my appointment. How do I do that?  \nUsing the online appointment tool makes it easy to cancel or reschedule your appointment. The system will ask for some of the information associated with your appointment, such as your name or license/ID number, to look up your appointment information and give you the option to change or cancel the appointment. If you have difficulty using the online tool, contact our DMV Customer Assistance at 503-945-5000 or 503-299-9999 in the Portland area.  \nI need to complete a specific transaction, but I don’t see that option available for appointments. How do I make the appointment I need?  \nMost of our offices offer three appointment types. Use the following for your appointment needs:  \n•  General Appointment: Use for all appointment needs except knowledge and onthe-road testing. (Note: if offices offer specific REAL ID appointments, please use those for your REAL ID appointment needs.)  \n•  REAL ID License, Permit or ID: For offices that offer these appointments, use for all REAL ID-related appointment needs.  \n•  Testing: Use for all knowledge testing, including knowledge and on-the road testing. Once you select Testing, you will be able to select from different test options.  \nIt seems that more and more services have been added to DMV2U. Where can I find a list of everything I can do online now?  \nVisit the Tips for Getting Faster DMV Service page on our website to find more information on DMV2U transactions, as well as the transactions available at our nine DMV Express Kiosks located in Fred Meyer locations across the state and in the Grants Pass DMV office.","cbCais2son54FqrN","https://ap.wps.com/l/cbCais2son54FqrN","pdf",71018,"English","# Frequently Asked Questions\n## Scheduling without internet access\n## Canceling or rescheduling an appointment\n## Choosing the right appointment type\n## Finding available online services","[{\"question\":\"If someone doesn’t have internet access, how can they make an appointment?\",\"answer\":\"They must contact DMV Customer Assistance by calling 503-945-5000 or 503-299-9999 in the Portland area. Phone representatives will schedule the appointment for them.\"},{\"question\":\"How do I cancel or reschedule my appointment?\",\"answer\":\"Use the online appointment tool to cancel or reschedule. The system will ask for details tied to your appointment, such as your name or license/ID number, and then let you change or cancel it.\"},{\"question\":\"What appointment types are available, and which should I choose?\",\"answer\":\"Most offices offer three appointment types: General Appointment, REAL ID License/Permit/ID, and Testing. General is for most needs, REAL ID is for REAL ID-related appointments, and Testing is for knowledge and on-the-road testing.\"}]","DMV Appointment Request FAQ | PDF",1789869362]