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It explains the purpose and use of the handbook, reviews salary insurance plans under the collective agreement, SSQ, CSST, IVAC, SAAQ, and QPP, and outlines workers’ rights, employers’ obligations, relevant time limits, and possible appeals. It also provides step-by-step guidance for key scenarios including CSST, SAAQ, criminal-acts compensation, SSQ public and private coverage, and QPP before and after age 60.",{"@graph":69,"@context":126},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/disability-handbook-updated-february-2014/308033/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/disability-handbook-updated-february-2014/308033.png","ImageObject",300,407,{"name":92,"@type":93},"Jiven","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-23","2026-09-19",true,{"@type":102,"interactionType":103,"userInteractionCount":44},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118,122],{"name":109,"@type":110,"acceptedAnswer":111},"What is the purpose of the Disability handbook?","Question",{"text":112,"@type":113},"It helps readers understand different salary insurance plans and provides information on workers’ rights, employers’ obligations, time limits, and possible recourse (appeals) for disability cases.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Which disability-related situations does the handbook cover?",{"text":117,"@type":113},"It covers salary insurance; CSST with salary insurance; SAAQ with salary insurance; compensation for victims or witnesses of criminal acts (IVAC); SSQ short- and long-term insurance for public and private sectors; and QPP before and after age 60.",{"name":119,"@type":110,"acceptedAnswer":120},"What essential tools are referenced for disability case handling?",{"text":121,"@type":113},"The handbook highlights an investigation checklist or “Disability case form” (Appendix 1) and an “Authorization to disclose personal medical information” (Appendix 2), along with other SSQ-related authorization forms and an extension application for premium waiver (Appendix 4).",{"name":123,"@type":110,"acceptedAnswer":124},"What additional references does the handbook suggest for guidance?",{"text":125,"@type":113},"It recommends supplementing the handbook with the “Guide de recours en matière de lésions professionnelles” published by the CSN in April 2004 and includes references to related collective agreement materials and official program sources.","https://schema.org",{"og:url":83,"og:type":128,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":130,"canonical":83},"index,follow",{"doc_id":132,"site_id":62},308033,1790194677,{"code":4,"msg":5,"data":135},{"doc_id":132,"user_id":136,"nickname":92,"user_avatar":137,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":138,"file_id":139,"file_url":140,"file_type":141,"file_size":142,"view_count":44,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":143,"language":144,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":145,"faqs":146,"seo_title":147,"seo_description":67,"update_tm":148,"read_time":149},1099513958607,"https://ap-avatar.wpscdn.com/avatar/100002390cf8733938c?x-image-process=image/resize,m_fixed,w_180,h_180&k=1778829742770036399","Disability handbook  \nSalary insurance, CSST, SAAQ, IVAC, SSQ and QPP  \nFor unions in the public and private sectors of the Fédération de la santé et des services sociaux – CSN  \nMay 2012 – Updated February 2014  \nComrades,  \nDisability cases are becoming more and more complex. They can involve interaction among various pieces of legislation, forms of social protection (CSST, SAAQ, IVAC, RRQ) and the collective agreement. This has made it necessary to do the work of preparing a tool that is easy for union representatives and staff representatives to understand and use to manage disability cases when they come up in the course of their work.  \nThe Fédération de la santé et des services sociaux – CSN is proud to present the results of its work in the form of this “Disability handbook”.  \nInside, we review the various salary insurance plans provided by the collective agreement, the SSQ, the CSST, the IVAC, the SAAQ and the QPP. The purpose of the handbook is to:  \n• help the reader understand the various plans;  \n• provide information about workers’ rights, employers’ obligations, time limits and possible recourse (appeals) .  \nI am convinced that this tool will prove to be very useful and will facilitate your daily work on disability cases.  \nIn conclusion, I would like to thank the union staff representatives and office employee for their help in creating this handbook:  \n• staff representatives: Réjean Boiteau, Jean-Michel Gaydos, Raymond Laroche, Michel Lecompte;  \n• office employee: Brigitte Frenette.  \nGuy Laurion,  \nVice-president responsible for paratechnical, auxiliary services and trades personnel (Class 2) Officer with political responsibility for occupational health and safety work  \nINTRODUCTION  \nThis handbook will help you follow each step of the collective agreement when a worker comes to you with a salary insurance case.  \nIt covers various situations in which workers may find themselves:  \n1. Salary insurance;  \n2. Workers’ compensation (CSST – Commission de la santé et de la sécurité du travail) and salary insurance;  \n3. Auto insurance (SAAQ –Société de l’assurance automobile du Québec) and salary insurance;  \n4. Compensation for victims of criminal acts (IVAC- Indemnisation des victimes d’actes criminels), for victims of or witnesses to a criminal act;  \n5. SSQ – short-or long-term insurance (public sector);  \n6. SSQ – short-or long-term insurance (private sector);  \n7. QPP (Québec Pension Plan) before and after 60 years of age.  \nYou can supplement this handbook by referring to the “Guide de recours en matière de lésions professionnelles”, published by the CSN in April 2004.  \nThe investigation checklist or “Disability case form” (Appendix 1) and the “Authorization to disclose personal medical information” (Appendix 2) are essential tools that will make your work easier. As well, for SSQ cases, the union should have the worker sign the “Authorization to act on my behalf” (see Appendix 3) . Appendix 4 contains the “Application for an extension of the premium waiver” form. Finally, Appendix 5 provides some information about employment insurance sickness benefits.  \nThe union has to take various time limits and deadlines into account. It must also prepare the case and transfer it to the union staff representative for the work.  \nReferences:  \n􀀁 2010-2015 collective agreement  \n􀀁 CSST – Commission de la santé et de la sécurité du travail du Québec: [www.csst.qc.ca](www.csst.qc.ca)  \n􀀁 IRR – Income replacement indemnity: [www.csst.qc.ca/publications/200/Pages/dc](www.csst.qc.ca/publications/200/Pages/dc) 200 6230.aspx  \n􀀁 RRQ – Québec Pension Plan: [http://www.rrq.gouv.qc.ca/en/accueil/Pages/accueil](http://www.rrq.gouv.qc.ca/en/accueil/Pages/accueil).aspx  \n􀀁 SAAQ – Société de l’assurance automobile du Québec (auto insurance): [http://www.saaq.gouv.qc.ca/en/index.php](http://www.saaq.gouv.qc.ca/en/index.php)  \n􀀁 IVAC – Indemnisation des victimes d’actes criminels (compensation for victims of criminal acts): [htt","cbCaieX5jOEadwgj","https://ap.wps.com/l/cbCaieX5jOEadwgj","pdf",191778,45,"English","# INTRODUCTION\n## Covered situations and steps\n## Disability case form and authorization appendices\n## References\n# TABLE OF CONTENTS\n## Charts by insurance type and scenario\n## Warning on collective agreement clause 23.27","[{\"question\":\"What is the purpose of the Disability handbook?\",\"answer\":\"It helps readers understand different salary insurance plans and provides information on workers’ rights, employers’ obligations, time limits, and possible recourse (appeals) for disability cases.\"},{\"question\":\"Which disability-related situations does the handbook cover?\",\"answer\":\"It covers salary insurance; CSST with salary insurance; SAAQ with salary insurance; compensation for victims or witnesses of criminal acts (IVAC); SSQ short- and long-term insurance for public and private sectors; and QPP before and after age 60.\"},{\"question\":\"What essential tools are referenced for disability case handling?\",\"answer\":\"The handbook highlights an investigation checklist or “Disability case form” (Appendix 1) and an “Authorization to disclose personal medical information” (Appendix 2), along with other SSQ-related authorization forms and an extension application for premium waiver (Appendix 4).\"},{\"question\":\"What additional references does the handbook suggest for guidance?\",\"answer\":\"It recommends supplementing the handbook with the “Guide de recours en matière de lésions professionnelles” published by the CSN in April 2004 and includes references to related collective agreement materials and official program sources.\"}]","Disability handbook - Updated February 2014 | PDF",1789859078,113]