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Using phenomenological qualitative methods, it conducts semi-structured interviews with 33 teachers in Diyarbakır, Turkey, and analyzes data through content analysis to generate themes and categories. Results stress transparent administration, informative seminars on awareness and communication, feedback mechanisms, use of formal channels, and appropriate responses to harmful rumor and gossip. The study also notes constructive organizational uses such as improving relationships, recognizing staff, enhancing cooperation, and learning perceived changes and deficiencies.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/dinamika-ilmu-vol-21-no-1-2021-management-techniques-for-organizational-rumor-and-gossip-in-schools-abstract/601197/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/dinamika-ilmu-vol-21-no-1-2021-management-techniques-for-organizational-rumor-and-gossip-in-schools-abstract/601197.png","ImageObject",300,407,{"name":92,"@type":93},"LangkahRina","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-28","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":19},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"How does the research define organizational rumor and gossip in schools?","Question",{"text":112,"@type":113},"Rumors are described as unproven informal conversations circulating among organization employees in uncertain or threatening contexts. Gossips are defined as evaluative informal speech about people who are not present in the conversation environment.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What research method and participants are used to investigate management techniques?",{"text":117,"@type":113},"The study uses a phenomenological qualitative design with semi-structured interviews conducted with 33 teachers in Diyarbakır, Turkey.",{"name":119,"@type":110,"acceptedAnswer":120},"What strategies does school administration need to implement to reduce harm from rumor and gossip?",{"text":121,"@type":113},"The findings recommend awareness and communication/value seminars, a transparent management approach, a feedback mechanism, effective communication, operation of formal communication channels, and reacting to those who spread harmful rumor and gossip.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},601197,1792210734,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":19,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145},962090893776,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","DINAMIKA ILMU  \nVol. 21 No. 1, 2021  \nP-ISSN: 1411-3031; E-ISSN: 2442-9651  \ndoi: [http://doi.org/10.21093/di.v21i1.3275](http://doi.org/10.21093/di.v21i1.3275)  \nManagement Techniques for Organizational Rumor and Gossip  \nin Schools  \nBünyamin HAN  \nKütahya Dumlupınar University  \ne-mail: [bunyaminhan@gmail.com](bunyaminhan@gmail.com)  \nAbstract  \nThis research aims to determine the techniques for effective management of organizational rumor and gossip in schools. Rumors are informal conversations circulating among the employees of the organization towards an event. Gossips are informal evaluative speech about people who are not present there. Rumors and gossips are common informal conversations, which should be managed by school administration. In this term, this research investigates the ways of managing them. The study is a phenomenological qualitative research carried out by conducting semi-structured interviews with 33 teachers in Diyarbakır, Turkey. The data were analyzed by using content analysis technique and some themes and categories were created. According to the research results, school administration should organize some informative seminars on awareness, communication and values in order to reduce the harmful aspects of rumor and gossip. The school administration should adopt a transparent management approach, establish a feedback mechanism, provide effective communication, operate formal communication channels and react to those who spread harmful rumor and gossip. The rumors and gossips can be used for organizational purposes such as; improving intimate relationships, recognizing the organization and employees, improving group cooperation and sincerity, understanding the hidden side of events, learning innovations and changes, learning how changes and practices are perceived, identifying deficiencies and problems in jobs, learning employee expectations.  \nKeywords: rumor, gossip, informal communication, teacher, school  \nDinamika Ilmu, Volume 21(1), 2021 177  \nBünyamin HAN  \nA. Introduction  \nHuman beings have the tendency of communicating with others wherever they live. Especially when people are staying and working in the same environment the interaction among them, therefore, becomes inevitable. People have to accomplish a duty in the organizations, which force them to work cooperatively. In cooperation, people interact and communicate with other employees in different types. In that context, the share of information and feelings constitutes organizational communication.  \nIt is possible to mention different types of communication within the organizational environment. The most common examples of informal communication in organizations are rumors and gossips. Organizational rumor can be defined as unproven information that emerged in the context of an uncertainty, danger or potential threat in an organization and help the employees to make sense of these situations and get rid of the risks (DiFonzo & Bordia, 2007) . Fearn-Banks (2007) defines rumor as the information that has not been proven to be reliable and has no reliable source. On the other hand, organizational gossip can be defined as the social conversations about the occurrence, change and continuation of social networks in the context of the formation of group unity and generally about the people who are not present in the conversation environment (Difonzo & Bordia, 2007) . In gossip, people share both positive and negative personal information in the sincere environments about third parties who are not present (Foster, 2004) . Kurland and Pelled (2000) also define gossips as informal and evaluative speeches in a group that is usually not more than a few people and is about the person who is not usually there at time of conversation. In gossip, a sender communicates to a receiver about a target who is absent or unaware of the content (Dores et al. 2020) . Rumors and gossips are interrelated with each other but they are different in terms of their ","cbCaijA4eUG1vOKl","https://ap.wps.com/l/cbCaijA4eUG1vOKl","pdf",343248,27,"English","# Abstract\n# Introduction\n## Organizational communication and informal channels\n## Definitions and differences between rumor and gossip","[{\"question\":\"How does the research define organizational rumor and gossip in schools?\",\"answer\":\"Rumors are described as unproven informal conversations circulating among organization employees in uncertain or threatening contexts. Gossips are defined as evaluative informal speech about people who are not present in the conversation environment.\"},{\"question\":\"What research method and participants are used to investigate management techniques?\",\"answer\":\"The study uses a phenomenological qualitative design with semi-structured interviews conducted with 33 teachers in Diyarbakır, Turkey.\"},{\"question\":\"What strategies does school administration need to implement to reduce harm from rumor and gossip?\",\"answer\":\"The findings recommend awareness and communication/value seminars, a transparent management approach, a feedback mechanism, effective communication, operation of formal communication channels, and reacting to those who spread harmful rumor and gossip.\"}]","DINAMIKA ILMU - Vol. 21 No. 1, 2021 - Management Techniques for Organizational Rumor and Gossip in Schools - Abstract | PDF",1792092161,68]