[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-642762-105":3,"detail-sidebar-cat-0-en-105":80,"doc-detail-642762-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","digital-mocks-service-process-overview","Digital Mocks Service - Process Overview","","This document provides a comprehensive procedural overview of the Digital Mocks Service offered by Cambridge International Education. It outlines the systematic workflow for educators, beginning with account access via the My Cambridge portal, followed by booking configurations in the Digital Mocks Service portal, student management, and the execution of exams on the Digital Exam Platform. The guide details the necessary administrative steps for teachers to monitor student progress and conclude by reviewing assessment results effectively. Additionally, the document includes essential contact information for customer support, ensuring educators have access to continuous assistance 24 hours a day, six days a week. By adhering to these structured instructions, educational institutions can seamlessly integrate the digital mock examination process into their curriculum, ensuring that all students are properly registered, assigned, and evaluated in accordance with Cambridge standards. The document also reinforces a commitment to digital accessibility in compliance with the WCAG 2.2 standard, offering pathways for users to request accommodations if required.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/exam/","Exam",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/digital-mocks-service-process-overview/642762/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/digital-mocks-service-process-overview/642762.png","ImageObject",300,407,{"name":42,"@type":43},"Genevieve","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-29","2026-10-23",true,{"@type":52,"interactionType":53,"userInteractionCount":30},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"How do I book a mock exam series?","Question",{"text":62,"@type":63},"Log in to your My Cambridge account, select the Mocks Service tile, choose your desired exam series, add the relevant students, select the subject and exam, choose the exam window, and finally review and submit your booking.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What are the support availability hours for the Digital Mocks Service?",{"text":67,"@type":63},"The Customer Support team is available 24 hours a day, 6 days a week, from Sunday to Friday.",{"name":69,"@type":60,"acceptedAnswer":70},"How can I contact support if I have questions about the service?",{"text":71,"@type":63},"You can email info@cambridgeinternational.org with 'Digital Mocks Service' in the subject line or call +44 1223 553554 for assistance.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},642762,1792899897,{"code":4,"msg":81,"data":82},"success",[83,87,91,94,99,104,109,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":84,"show_sort_weight":85,"slug":86},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":88,"show_sort_weight":89,"slug":90},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":92,"slug":93},70,"exam",{"id":95,"doc_module":4,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},5,"Comic",60,"comic",{"id":100,"doc_module":4,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},6,"Technology",50,"technology",{"id":105,"doc_module":4,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},7,"Healthcare",40,"healthcare",{"id":110,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},8,"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":95,"slug":129},19,"General","general",{"code":4,"msg":81,"data":131},{"doc_id":78,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":33,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":30,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":26,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":143,"read_time":95},1374391974585,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Digital Mocks Service  \nProcess overview  \nWe have created the flowchart below to help guide you through the Digital Mocks Service process. You can find more detailed supporting documents and user guides for each key step on the website, and if you need any further assistance, please contact us.  \nContact us  \nIf you have any questions, email [info@cambridgeinternational.org](info@cambridgeinternational.org) with‘Digital Mocks Service’ in the subject line, or call +44 1223 553554.  \nOur Customer Support team is available 24 hours a day, 6 days a week, Sunday to Friday.  \n© Cambridge University Press & Assessment 2025  \nWe are committed to making our documents accessible in accordance with the WCAG 2.2 Standard. We are always looking to improve the accessibility of our documents. If you find any problems or think we are not meeting accessibility requirements, contact us at [info@cambridgeinternational.org](info@cambridgeinternational.org) with the subject heading: Digital accessibility. If you need this document in a different format, contact us and supply your name, email address and requirements and we will respond within 15 working days.","cbCaihV1RKPyhADf","https://ap.wps.com/l/cbCaihV1RKPyhADf","pdf",335693,"English","# Process Overview\n## Digital Mocks Service Workflow\n## Customer Support and Contact Information\n## Accessibility and Document Support","[{\"question\":\"How do I book a mock exam series?\",\"answer\":\"Log in to your My Cambridge account, select the Mocks Service tile, choose your desired exam series, add the relevant students, select the subject and exam, choose the exam window, and finally review and submit your booking.\"},{\"question\":\"What are the support availability hours for the Digital Mocks Service?\",\"answer\":\"The Customer Support team is available 24 hours a day, 6 days a week, from Sunday to Friday.\"},{\"question\":\"How can I contact support if I have questions about the service?\",\"answer\":\"You can email info@cambridgeinternational.org with 'Digital Mocks Service' in the subject line or call +44 1223 553554 for assistance.\"}]","Digital Mocks Service - Process Overview | PDF",1792722816]