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The cards guide teams to identify and understand opportunities and needs collaboratively with stakeholders, using user research and mindset practices such as empathy. They support ideation and modeling, reframing findings into specifications, and delivering by prototyping and testing concepts while reducing delivery failure risk. The document also lists specific method cards and provides guidance for the Discover phase, including user interviews and procedures.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":30,"@type":76,"position":81},"https://docshare.wps.com/document/technology/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/design-method-cards-4d-methodology-discover-define-develop-deliver/657755/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/design-method-cards-4d-methodology-discover-define-develop-deliver/657755.png","ImageObject",300,407,{"name":92,"@type":93},"kopisore","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-28","2026-10-26",true,{"@type":102,"interactionType":103,"userInteractionCount":81},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the 4D framework used in the Design Method Cards?","Question",{"text":112,"@type":113},"The framework structures work across Discover, Define, Develop, and Deliver. It guides teams from understanding users and needs to modeling ideas, shaping specifications, and delivering through iterative prototyping and testing.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What mindset is recommended for the Discover phase?",{"text":117,"@type":113},"Empathy is the key mindset. It emphasizes deeply understanding and sharing users’ feelings to gain insights for innovative and impactful solutions.",{"name":119,"@type":110,"acceptedAnswer":120},"How are user interviews conducted in the cards?",{"text":121,"@type":113},"User interviews extract information from existing and/or potential users to understand goals, motivations, and pain points. The procedure includes background research, preparing open-ended questions, introducing the interview objectives, and adapting while asking follow-up questions as needed.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},657755,1793078696,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":29,"category_name":30,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":81,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145},962090880963,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Design M d Cards  \netho  \nDeliver  \nDiscover  \nDevelop  \nDefine  \nCreated to help anyone design and create innovatively. The DI Design Method Cards introduce methods and tools used in design and systems thinking to help develop projects through our Discover, Define, Develop and Deliver framework.  \nMaking the impossible, possible.  \nFor the online version of these cards and accompanying demo videos for selected methods, [goto: ](goto: designinnovation.sg)[designinnovation.sg](goto: designinnovation.sg)  \n|  |  |  |  |\n| --- | --- | --- | --- |\n| Opportunity Space | Opportunity | Statement | Solution |\n| Discover |  Define | Develop | Deliver |\n| Identify & understand | Interpret & reframe | Ideate and Model | Iteratively prototype |\n| opportunities & | needs & map them | concepts based | & test concepts & |\n| needs collaboratively | into activities, | on identified | models with |\n| through co-creation | functions and | opportunities | stakeholders |\n| with stakeholders | representations |  |  |\n| MINDSET | MINDSET | MINDSET | MINDSET |\n| Empathy | Mindfulness | Joyfulness | Non-attachment |\n\nDiscover  \n• Who are our users?  \n• What are their needs?  \n• What are their reactions?  \n• How do our users behave?  \n• How do our users feel?  \n• How do they interact with an object or the environment?  \n• How do they feel about our product?  \nDevelop  \n• How do we ideate?  \n• How do we think out of the box?  \n• How do we expand on the current idea?  \n• How do we select the best concept?  \n• How dowe define design criterias?  \n• How do we give more depth to our design?  \nDefine  \n• How do we make sense of these findings?  \n• Can we define a real personas our user?  \n• How would our product fare in different situations?  \n• How did this problem come about?  \n• Can we define our productspecifications?  \nDeliver  \n• How do we reduce the risk of failure during delivery?  \n• How do we prototype?  \n• How do wetest a concept before the actual run?  \nDesign M d Cards  \netho  \nCards List The 4D Methodology  \n Discover  \n1 User Interviews  \n2  UR  Contextual Needs Analysis  \n3  UR  User Journey Map  \n4  UR  Video Ethnography  \n5  UR  Site Analysis  \n6 Personas  \n7  UR  Scenarios  \n8  UR  Extreme User Simulation Scenarios  \n9  UR  Semantic Inquiry  \n10  UR  Shadowing  \n11  UR  Multi-sensory Analysis  \n12  UR  Empathic Lead User  \nDevelop  \n IDE  Brainstorming  \n2  IDE  DI Mindmapping  \n3  IDE  Design by Analogy  \n4  IDE  C-Sketch (6-3-5) Mashup  \n6  IDE  Rip & Rap  \n7  IDE  SCAMPER TRIZ  \n9 Core-periphery Word Cloud  \n10  AN  Morph Matrix  \n11  CG  Parallel Sketching  \n12  CG  Co-Creation  \n13 Product-Service-System Design (PSS)  \n CS  Real-Win-Worth  \n15  IDE  Paired Comparison Chart  \n16 Prioritisation Matrix Pugh Chart  \n References  \n Define  \n INT  Affinity Analysis  \n2  AN  Activity Diagram  \n3  MOD  Systems Function Model  \n4 Influence Diagram  \n5  AN  House of Quality  \n6  AN  Hierarchy of Purpose  \n7  AN  5 Whys  \n8 Ishikawa (Fishbone) Diagram  \n AN  How Might We  \n10  AN  Map the System  \n11  AN  Service/UX Blueprinting  \n12 Benchmarking  \n13 AS Design Impact Framework  \n14  AS  Design Impact Framework (2)  \n15 Framing/Reframing  \n Deliver  \n1  AS  Prototyping Canvas  \n2  PRT  Wireframing  \n3  AS  Role Play  \n4  PRT  Storyboarding  \n5  AN  Wizard-of-Oz  \n6  PRT  Mockups (Paper Prototypes)  \n7  PRT  Physical Model  \n8  PRT  Scaled Model  \n9  PRT  Isolated Subsystem Model  \n10 AS Usability Testing  \n11  AS  Feedback Capture Matrix  \n12 Risk Management Process  PRT  Finite Element Modeling  \n(FEM)  \n14  PRT  Business Model Canvas  \n15  PRT  DI Pitching  \nDesign Impact Canvas  \n17  PRT  Immersive VR/AR  \nUser Research  MOD  Modeling  \nUser Needs Analysis Analysis Interpretation  \nIdeation  \nConcept Generation Concept Selection  \nAssessment  PRT  Prototyping  \nUNA  \nAN  \nAN  \nAN  \nCS  \nCS  \nIDE  \nAN  \nIDE  \nIDE  \nUR  \n UNA   \nAS  \nAS  \nAS  \nIDE  \nCS  \nCG  \nINT  \nUR  \nAN  \nUNA  \n1  \n9  \n1  \n5  \n8  \n14  \n17  \n13  \n16  \nINTRODUCTION + MINDSET  \nDiscover Phas","cbCait5Pznkp58Lr","https://ap.wps.com/l/cbCait5Pznkp58Lr","pdf",7043561,146,"English","# Introduction + Mindset\n## Discover Phase\n## Suggestions of Possible Use\n# Design Method Cards\n## User Research\n### User Interviews\n### Procedure","[{\"question\":\"What is the 4D framework used in the Design Method Cards?\",\"answer\":\"The framework structures work across Discover, Define, Develop, and Deliver. It guides teams from understanding users and needs to modeling ideas, shaping specifications, and delivering through iterative prototyping and testing.\"},{\"question\":\"What mindset is recommended for the Discover phase?\",\"answer\":\"Empathy is the key mindset. It emphasizes deeply understanding and sharing users’ feelings to gain insights for innovative and impactful solutions.\"},{\"question\":\"How are user interviews conducted in the cards?\",\"answer\":\"User interviews extract information from existing and/or potential users to understand goals, motivations, and pain points. The procedure includes background research, preparing open-ended questions, introducing the interview objectives, and adapting while asking follow-up questions as needed.\"}]","Design Method Cards - 4D Methodology - Discover, Define, Develop, Deliver | PDF",1792988181,368]