[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-640738-105":3,"detail-sidebar-cat-0-en-105":81,"doc-detail-640738-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","dental-provider-administrative-office-manual-revised-april-2020","Dental Provider Administrative Office Manual - Revised April 2020","","Dental Provider Administrative Office Manual outlines governance terms governing conflicts between the handbook and BlueCross agreements, emphasizing that contract provisions control and that handbook information is general and not a payment or eligibility guarantee. It introduces BlueCross BlueShield of South Carolina, its operating locations and insurance lines, and describes subsidiary services. It explains the intent of the manual to guide providers through claim filing and effective issue resolution, and notes ongoing revisions and online updates.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/healthcare/","Healthcare",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/dental-provider-administrative-office-manual-revised-april-2020/640738/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/dental-provider-administrative-office-manual-revised-april-2020/640738.png","ImageObject",300,407,{"name":42,"@type":43},"วิน","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-11-02","2026-10-22",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",5,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"If there is a conflict between this manual and other documents, what controls?","Question",{"text":63,"@type":64},"When this handbook conflicts with a contract or a member’s certificate, the contract or certificate prevails. If there is a conflict involving a provider’s contract with BlueCross, the provider contract prevails.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Does the manual’s information guarantee payment or eligibility?",{"text":68,"@type":64},"No. The handbook provides general information and should not be treated as a promise or guarantee of payment, and receipt of available information does not create a promise or guarantee of eligibility.",{"name":70,"@type":61,"acceptedAnswer":71},"How is this manual maintained and updated over time?",{"text":72,"@type":64},"The manual includes annual revisions and updates. Provider information is updated in the Education Center on the website as needed.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},640738,1793013137,{"code":4,"msg":82,"data":83},"success",[84,88,92,96,100,105,109,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":93,"show_sort_weight":94,"slug":95},"Exam",70,"exam",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},"Comic",60,"comic",{"id":101,"doc_module":4,"doc_module_name":25,"category_name":102,"show_sort_weight":103,"slug":104},6,"Technology",50,"technology",{"id":106,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":107,"slug":108},7,40,"healthcare",{"id":110,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},8,"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":55,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":106,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":139,"language":140,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":12,"update_tm":144,"read_time":145,"preview_page_count":4},2336475104736,"https://ap-avatar.wpscdn.com/avatar/22000c4c5e0e5b17e70?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786591360781797222","Dental Provider Administrative  \nOffice Manual  \nPublished by Provider Relations and Education Your Partners in Outstanding Quality, Satisfaction and Service  \nRevised: April 2020  \nIn the event ofany inconsistency between information contained in this handbook and the agreement(s) between you and BlueCross, the terms of such agreement(s) shall govern. The information included is general information and in no event should be deemed to be a promise or guarantee of payment. We do not assume and hereby disclaim any liability for loss caused by errors or omissions in preparation and editing of this publication.  \nIntroduction  \nEstablished in 1946 in Greenville, SC, BlueCross BlueShield of South Carolina is a mutual insurance company now headquartered in Columbia, S.C. We have major offices in Columbia, Florence, Surfside Beach, Greenville, Charleston and Camden, S.C.; Dallas, Texas; Augusta, G.A.; and Nashville, Tenn.– all serving multiple lines of business.  \nThe BlueCross BlueShield division of the company offers health insurance to individuals and small groups in South Carolina. It also provides administrative services for larger, self-funded group health plans in South Carolina.  \nSubsidiary companies offer products related to other types of insurance, such as life, mental health and substance abuse benefits. The largest subsidiaries administer federal Medicare and TRICARE contracts. Some subsidiaries are technology-focused, offering back office claims processing, cloud hosting and other services to outside companies in our data centers.  \nThe only South Carolina-owned and operated health insurance carrier, BlueCross is a major supporter of community and charitable causes in all of its locations. It also supports health care-related research, education and service in South Carolina through the BlueCross BlueShield of South Carolina Foundation.  \nA. M. Best ([www.ambest.com](www.ambest.com)), the world’s oldest and most authoritative insurance rating and information source, has rated our group of companies at A+ (Superior*) . This high rating is held by only a few health insurance companies in the nation.  \nBlueCross is committed to providing quality service, education and problem resolution to the health care community. This Administrative Office Manual for Providers is part of that commitment. We developed this manual to guide you through claim filing and to help you deal more effectively with our company.  \nWe have put great effort into making sure the information in these pages is accurate. If there is any conflict between the contents of this manual and a contract or member’s certificate, the contract or certificate will prevail. Likewise, if a conflict exists between the contents of this manual and a provider’s contract with BlueCross, the contract will prevail.  \nWe will make annual revisions and updates to this manual. We will update provider information in the Education Center of our website at [www.SouthCarolinaBlues.com](www.SouthCarolinaBlues.com) as needed.  \nIn the event of any inconsistency between information contained in this manual and the agreement(s) between you and BlueCross BlueShield of South Carolina (BlueCross) the terms of such agreement(s) shall govern. Also, please note that BlueCross, and other Blue Cross and/or Blue Shield Plans, may provide available information concerning an individual’s status, eligibility for benefits and/or level of benefits. The receipt of such information shall in no event be deemed to be a promise or guarantee of payment, nor shall the receipt of such information be deemed to be a promise or guarantee of eligibility of any such individual to receive benefits. Further, presentation of BlueCross identification cards in no way creates, nor serves to verify an individual’s status or eligibility to receive benefits. In addition, all payments are subject to the terms of the contract under which the individual is eligible to receive benefits.  \n*Rating as of Dec. 18, 2018. For th","cbCailqShyZDapOx","https://ap.wps.com/l/cbCailqShyZDapOx","pdf",1288198,31,"English","# Introduction\n## Section 1: General Information\n### 1.1 Website\n### 1.1.1 News and Updates\n### 1.1.2 Resources\n### 1.1.3 Forms\n### 1.2 Registering for Training\n### 1.3 Contact Us\n### 1.3.1 Provider Advocates\n### 1.3.2 Lines of Business\n### 1.3.3 Other Service Areas","[{\"question\":\"If there is a conflict between this manual and other documents, what controls?\",\"answer\":\"When this handbook conflicts with a contract or a member’s certificate, the contract or certificate prevails. If there is a conflict involving a provider’s contract with BlueCross, the provider contract prevails.\"},{\"question\":\"Does the manual’s information guarantee payment or eligibility?\",\"answer\":\"No. The handbook provides general information and should not be treated as a promise or guarantee of payment, and receipt of available information does not create a promise or guarantee of eligibility.\"},{\"question\":\"How is this manual maintained and updated over time?\",\"answer\":\"The manual includes annual revisions and updates. Provider information is updated in the Education Center on the website as needed.\"}]","Dental Provider Administrative Office Manual - Revised April 2020 | PDF",1792711239,78]