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Asthe Board of Directors, we are committed to advancing our three strategic priorities: sustain and build on our reliable, safe and efficient customer service; grow our business by helping our customers win in their markets; and develop our people who are the engine for our success. Underpinning these priorities is our overall ambition to create shareholder value by sustainably growing the business and delivering responsibly.\u003Cbr>Building Resiliency through Good Governance\u003Cbr>As a Board, we are dedicated to ensuring leading governance practices and we take very seriously our obligations to oversee enterprise risks. We work diligently and collaboratively with management to ensure appropriate actions are taken to deliver strong customer service and business performance while building\u003Cbr>resiliency. In 2024, we restructured our Board committees to prioritize CN’s business objectives and ensure clear mandates, including the safety and efficiency of our operations.\u003Cbr>Part of our obligation is in overseeing CN’s enterprise risk assessment process and rigorously testing it to help us identify, assess and manage significant\u003Cbr>risks, including climate risks and emerging risks, and seize opportunities. This dynamic focus enables the Board’s planning and prioritization practices to anticipate and mitigate potential risks, while being ready to be nimble and supportive of our customers in a shifting business environment.\u003Cbr>Supporting Sustainability\u003Cbr>CN’s Board is focused on ensuring our sustainability initiatives are in line with our strategy and corporate responsibilities as we strive to deliver on our sustainability commitments ina constantly evolving landscape.\u003Cbr>Safety is our core value. We’re committed to providing the leadership, training, and resources necessary to support continuous improvement in safety.\u003Cbr>For the environment, while rail is already the most sustainable form of land transportation for shipping heavy freight over long distances, we’re taking steps to further minimize the environmental impact of our operations.\u003Cbr>Ou","cbCaiv7fmN36MaTH","https://ap.wps.com/l/cbCaiv7fmN36MaTH","pdf",20049758,93,"English","# Introduction\n## Message from Our Chair\n## Message from Our President and CEO\n## Our Business at a Glance\n## Moving the Economy\n## Contributing Value\n## Milestones on Our Sustainability Journey\n## Refining Our Priorities\n## Our Approach to Sustainability\n## Progress Toward Our Ambitions\n# Our Priorities\n## Safety Culture and Management\n## Customer Service\n## Climate Change\n## Environmental Management\n## Human Capital Management\n## Stakeholder Engagement\n## Indigenous Relations\n## Integrity and Governance\n## Cybersecurity and Data Management\n## Regulatory Environment\n# Our Reporting\n## About this Report\n## Priority Topics Defined\n## Forward-Looking Statements\n## Contact","[{\"question\":\"What is the purpose of CN and the report’s overarching sustainability focus?\",\"answer\":\"CN’s purpose is to power the economy, and the report frames sustainability around delivering responsibly: safe and efficient delivery of customer goods, environmental stewardship, talent development, and stronger communities supported by high governance standards.\"},{\"question\":\"How does the Board of Directors approach governance and enterprise risk in 2024?\",\"answer\":\"The Board oversees enterprise risk assessment and tests it to identify, assess, and manage significant risks, including climate risks and emerging risks, and to pursue opportunities. In 2024, it also restructured Board committees to prioritize business objectives and clarify mandates.\"},{\"question\":\"What priority topics are covered in the 2024 sustainability report?\",\"answer\":\"The report’s priorities include safety culture and management, customer service, climate change, environmental management, human capital management, stakeholder engagement, Indigenous relations, integrity and governance, cybersecurity and data management, and the regulatory environment.\"}]","DELIVERING RESPONSIBLY - 2024 Sustainability Report | PDF",234]