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The terms set scope and key definitions, describe required processing, and establish data security measures and minimum standards to protect Customer Data against unauthorized use, access, disclosure, theft, manipulation, reproduction, and security breaches throughout the agreement term. 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Scope |\n| 3 Processing of Customer Data |\n| 4 Data Security |\n| 5 Customer obligations |\n| 6 Data Protection O̹cer |\n| 7 Customer's monitoring rights |\n| 8 Subcontractors |\n| 9 Deletion of Customer Data |\n| 10 Miscellaneous |\n| A Appendix A: Security Measures |\n| A1 Data Center and Network Security |\n| A2 Access and Site Controls |\n| A3 Data |\n| A4 Personnel Security |\n| A5 Subprocessor Security |\n\nData Processing and Security Terms Confidential Information  \nDPST  \n2  \nRevision Rev 10  \nDate 2025 − 01 − 01  \nRevision highlights  \n\n| Page | Date | Author | Comment |\n| --- | --- | --- | --- |\n| 2 | 2024 − 11 − 26 | Martin Lidgard | Added WMMENA andWMLATAM. |\n| 2 | 2024 − 06 − 11 | Fredrik Karlsson | Added WMAu and updated WMAsia address. |\n| 3 | 2024 − 06 − 11 | Fredrik Karlsson | Added Australian law as applicable for WMAu. |\n| 4 | 2024 − 06 − 11 | Fredrik Karlsson | Minor typos. |\n| 5 | 2024 − 06 − 11 | Fredrik Karlsson | Minor clarifications. |\n| 7 | 2024 − 06 − 11 | Fredrik Karlsson | Minor clarifications. |\n| 8 | 2024 − 06 − 11 | Fredrik Karlsson | Clarified definition of Agreement. |\n| 10 | 2024 − 06 − 11 | Fredrik Karlsson | Clarified definition of Agreement and added Australia under 8 .2. |\n| 11 | 2024 − 06 − 11 | Fredrik Karlsson | Clarified definition of Agreement. |\n| 13 | 2024 − 06 − 11 | Fredrik Karlsson | Deleted undefined section. |\n| 14 | 2024 − 11 − 26 | Martin Lidgard | Added WMMENA andWMLATAM. |\n| 14 | 2024 − 06 − 11 | Fredrik Karlsson | Updated Data Center Location for WMAu. |\n\nCopyright © 2024 Web Manuals International AB or its a̹liates. Unauthorized reproduction, distribution, transmission, modification or display of this document is prohibited.  \nData Processing and Security Terms Confidential Information  \nDPST  \n0 Introduction  \nPage 3  \nRevision Rev 10  \nDate 2025 − 01 − 01  \nThese Data Processing and Security Terms (these “Terms”) constitute an integral part of the Software-as-a-Service Agreement (the \"Software-as-a-Service Agreement\") between the Customer and one of the following Web Manuals entities (as applicable “Web Manuals”) :  \n(a)Web Manuals Sweden AB, a company incorporated under the laws of Sweden with o̹ces at Neptunigatan 47, 211 18 Malmö , Sweden (\"WMSAB\"); or  \n(b) if the Customer is headquartered in the United States or Canada, Web Manuals Inc. , a company incorporated under the laws of the State of Delaware, USA, with o̹ces at 900 3rdAve, 29th Floor, New York, NY 10022 , USA (\"WMInc.\"); or  \n(c) if the Customer is headquartered in any country in North or South America other than the United States or Canada, Web Manuals Americas AB, a company incorporated under the laws of Sweden with o̹ces at Neptunigatan 47, 211 18 Malmö , Sweden (\"WMAm\"); or  \n(d) if the Customer is headquartered in any country in the Asia Pacific region except for Australia and New Zealand, Web Manuals Asia Pte. Ltd. , a company incorporated under the laws of Singapore with o̹ces at 160 Robinson Road  \n\\#19 − 02/03 , Singapore 068914 (\"WMAsia\"); or  \n(e) if the Customer is headquartered in Australia or New Zealand, Web Manuals Australia Pty Ltd, a company incorporated under the laws of Australia with o̹ces at 4 Woodside Close, Mudgee, NSW 2850 , Australia (“WMAu”) ; or  \n(f )Web Manuals MENA FZCO, a free-zone limited liability company incorporated in the Dubai Airport Free Zone with o̹ces atthe Dubai Airport Freezone, Dubai, UAE (“WMMENA\"); or  \n(g)Web Manuals LATAMS.A. , a company incorporated under the laws of Republic of Panama, with o̹ces at MMG Tower, Piso 12 , Ave. Paseo del Mar, Costa del Este, Panama City, Republic of Panama (“WMLATAM”) .  \nThese Terms reflect the parties’ agreement with respect to the processing of Customer Data under the Software-as-aService Agreement, including with respect to Customer Personal Data in accordance with the Data Protecti","cbCaijLi4VfdDJeC","https://ap.wps.com/l/cbCaijLi4VfdDJeC","pdf",339460,21,"English","# Introduction\n# Definitions\n# Scope\n# Processing of Customer Data\n# Data Security\n# Customer obligations\n# Data Protection Officer\n# Customer's monitoring rights\n# Subcontractors\n# Deletion of Customer Data\n# Miscellaneous\n# Appendix A: Security Measures\n## Data Center and Network Security\n## Access and Site Controls\n## Data\n## Personnel Security\n## Subprocessor Security","[{\"question\":\"What is the purpose of these Data Processing and Security Terms?\",\"answer\":\"They form an integral part of the Software-as-a-Service Agreement and govern how Customer Data is processed, protected, and managed during the term.\"},{\"question\":\"Which data protection laws are referenced in the terms?\",\"answer\":\"The terms refer to the applicable Data Protection Laws based on the Customer’s agreement entity, including the GDPR where relevant and other applicable national privacy laws.\"},{\"question\":\"What security expectations are set for protecting Customer Data?\",\"answer\":\"Web Manuals must maintain minimum data protection standards and implement information security measures designed to prevent unauthorized use, access, disclosure, theft, manipulation, reproduction, and security breaches.\"}]","Data Processing and Security Terms - Rev 10 - Effective 2025-01-01 | PDF",1792709320,53]