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Covers web and cloud infrastructure support with DevSecOps and Cloudflare Edge, plus documentation, SOP creation, knowledge-base authoring, and end-user training (train-the-trainer, onboarding, security awareness). Lists practical experience managing LMS and identity provisioning, router/ISP troubleshooting, and security incident response with documented proof of work.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/cv-public/310561/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/cv-public/310561.png","ImageObject",300,407,{"name":92,"@type":93},"Blaney","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-25","2026-09-20",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",13,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What technical systems and platforms are covered in the CV?","Question",{"text":113,"@type":114},"The CV covers Windows 10/Windows Server, Linux (Ubuntu CLI), Android, and platforms such as Microsoft Azure, Entra ID, Active Directory, Google Workspace, and remote desktop tools like RDP/TeamViewer/AnyDesk.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What cybersecurity responsibilities and methods are described?",{"text":118,"@type":114},"It describes threat analysis, malware remediation, IAM, PII data protection, defense-in-depth, and zero-trust. It also includes incident work such as identifying a clipboard-hijacking payload, responsible disclosure, and guiding remediation within 24 hours.",{"name":120,"@type":111,"acceptedAnswer":121},"What operational and training activities are included?",{"text":122,"@type":114},"The CV lists SOP creation, knowledge base authoring, technical user guides, documentation, and training programs including train-the-trainer methods, end-user onboarding, and security awareness training.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},310561,1789883841,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":130,"read_time":24,"preview_page_count":4},1236954677761,"https://us-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Contact  \nhttps://alexpopov.tech/available upon requestaleksandar@alexpopov.techHo Chi Minh City  \n# Expertise\n\nTechnical:  \n·oS Administration:Windows 10/n,Linux(Ubuntu CLI),Android.  \n·Networking:TCP/IP,DNS,DHCP,SOHO Router Configuration,VPNSetup,Wi-Fi Troubleshooting.  \n·Hardware:Desktop/LaptopDiagnostics,Component Upgrades(RAM/SsD),Printer Configuration,Peripheral Troubleshooting.  \n·Security:Threat Analysis,MalwareRemediation,Identity &AccessManagement(IAM),PII DataProtection,Defense-In-Depth,ZeroTrust.  \n·Web Infrastructure:WebDevelopment,Devsecops,Cloudflare Edge,Hosting/DNSConfiguration(cPanel).  \n# Operation&Process:\n\n·Documentation:SOP Creation,Knowledge Base Authoring,Technical User Guides,  \n·Training:\"Train-the-TrainerMethodologies,End-UserOnboarding,Security AwarenessTraining.  \nALEKSANDAR POPOV  \nIT Support Specialist  \n8 Profile  \nCompTIA Trifecta(A+,Network+,Security+)Certified IT Infrastructureprofessional with a simple value proposition:I work on your clock.Based in astrategic global time zone(GMT+7),I offer complete schedule flexibility toalign with your operations.Whether you need a dedicated technician forus/UK/ANZ Business Hours or reliable coverage for GraveyardShifts/weekends,I'm the missing puzzle in your organization.With a provenbackground in Windows Server/AD deployment and native-level Englishproficiency,I bridge the gap between complex technical issues and non-technical end-users.Available immediately as an Independent Contractor(B2B)or through EOR.  \n# Relevant Technical Experience\n\nLingo Leap(EdTech Startup)|2023-present |VIETNAM  \nIT Administrator  \n·Infrastructure Management:Managed the end-to-end technicalstack for a boutique online school,including website design andcoding,deployment,maintenance,hosting configuration,and DNSmanagement.  \n·User Support:Provided white-glove technical support for remoteteachers and students,resolving webcam,microphone,andconnectivity latency issues via remote desktop tools.  \n·LMS Administration:Administered the Learning ManagementSystem(LMS),managing Identity and Access Management(IAM)for10+staff and 100+students(User Provisioning,Password Resets,RBAC).  \n·Security Implementation:Hardened the SOHO network andimplemented data privacy practices(PIl protection)for studentrecords,ensuring basic compliance with privacy standards.  \n·Instruction &Compliance:Designed and facilitated end-usertraining and staff onboarding programs.Authored StandardOperating Procedures (SOPs)and documentation,ensuringorganizational compliance and quality assurance across theplatform.  \nWin Win Computers|(2016-2019)|SERBIA  \nIT Support and Hardware Technician  \n·Hardware Diagnostics:  Performed bench testing andtroubleshooting on desktop/laptop hardware,  diagnosingmotherboard,PSU,and RAM failures for 50+walk-in clients weekly.  \n·OS Deployment:Executed clean installations and data migrationsfor Windows 7/10 operating systems,ensuring driver compatibilityand data integrity.  \n·On-Site Field Support:Deployed to client homes to configure SOHOrouters,troubleshoot ISP connectivity issues,and perform malwareremediation(virus/spyware removal).  \nAdditional Professional Experience  \nVietnam Public Schools|2020-2023 |VIETNAM  \nMath and Science Teacher/Teacher Trainer  \n·Instruction &Compliance:Delivered Math and Science curriculum inEnglish to 2000+students while auditing junior teachers onadherence to national compliance standards and teachingrequirements.  \n·Technical Training(Train-the-Trainer):Conducted workshops for20+staff members on the effective use of interactive whiteboards(SmartTech),troubleshooting common driver/calibration errors tominimize classroom downtime.  \n# Tools &Platforms:\n\n·Admin Tools:Microsoft Office,  \nTelekom Srbija/VIP MobileI(2013-2016)|SERBIA  \nMicrosoft Azure,Entra ID,ActiveDirectory,Google Workspace.(RDP),TeamViewer,AnyDesk,  \nField Sales &Installation Technician  \n·Technical Sales:Consulted with residential clients to identifybandwidth needs and upsell suitable ","cbCail4PliPyiRLV","https://ap.wps.com/l/cbCail4PliPyiRLV","pdf",884259,"English","# Expertise\n## Technical\n## Operation & Process\n# Relevant Technical Experience\n## Lingo Leap\n## Win Win Computers\n## Vietnam Public Schools\n# Tools & Platforms\n# Key Competencies\n## Zero-Interaction Threat Analysis\n# Enterprise Infrastructure Lab (Proxmox VE)\n# Education\n# Web Architecture & DevSecOps (Production Deployments)\n# Cybersecurity Forensics (Mobile Verification Toolkit)","[{\"question\":\"What technical systems and platforms are covered in the CV?\",\"answer\":\"The CV covers Windows 10/Windows Server, Linux (Ubuntu CLI), Android, and platforms such as Microsoft Azure, Entra ID, Active Directory, Google Workspace, and remote desktop tools like RDP/TeamViewer/AnyDesk.\"},{\"question\":\"What cybersecurity responsibilities and methods are described?\",\"answer\":\"It describes threat analysis, malware remediation, IAM, PII data protection, defense-in-depth, and zero-trust. It also includes incident work such as identifying a clipboard-hijacking payload, responsible disclosure, and guiding remediation within 24 hours.\"},{\"question\":\"What operational and training activities are included?\",\"answer\":\"The CV lists SOP creation, knowledge base authoring, technical user guides, documentation, and training programs including train-the-trainer methods, end-user onboarding, and security awareness training.\"}]","CV - Public | PDF"]