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It details why he selected the Public Safety Group, emphasizing instructor materials, ease of lesson planning, and structured TestPrep practice that mirrors NREMT certification exams. The interview also covers Fisdap unit testing for diagnosing student performance and ECSI’s lower cost and streamlined online documentation tools, supporting his hands-on teaching approach.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/customer-spotlight-qa-hands-on-instruction/375170/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/customer-spotlight-qa-hands-on-instruction/375170.png","ImageObject",300,407,{"name":92,"@type":93},"Finn","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-31","2026-09-24",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What led Byron Christie to choose the Public Safety Group as a provider?","Question",{"text":112,"@type":113},"He has used Jones & Bartlett Learning books since 1992 and values the included instructor materials, clear outlines, and ease of lesson planning. He also highlights PSG products as excellent for making instruction easier.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How do TestPrep and the online system help Byron’s students prepare?",{"text":117,"@type":113},"Byron says TestPrep is outstanding because students can log in to create practice tests and select the questions they want to be tested on. He also reports that the questions feel structured like the NREMT certification exam, helping students pass.",{"name":119,"@type":110,"acceptedAnswer":120},"What benefits has Byron received from using Fisdap and ECSI?",{"text":121,"@type":113},"He uses Fisdap Unit Testing to mimic NREMT-style questions and to identify where students struggle or excel, then address weaknesses. 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While class sizes vary, Byron’s EMT class typically averages around 10-14 students per class. He works with three other instructors and teaches his students based on his “Three Principle Philosophies”: Making sure the student understands EMS vocabulary, making sure they understand the procedures, and ensuring they know how to use critical thinking to adapt to any given situation they might encounter in the field.\u003Cbr>Byron spoke with the Jones & Bartlett Learning Public Safety Group (PSG) about his institution’s experience using PSG products for his classes. |\n| --- |\n| What led you to choose the Public Safety Group as a provider?\u003Cbr>I’ve been using Jones & Bartlett Learning books since 1992, as both a student and an instructor. The main thing I like is the instructor materials included with the books. The material is laid out nicely and the focused outlines make lesson planning easy for the instructors. Ease of instruction is a big deal to me, and PSG’s products are excellent in this aspect. |\n\nWhat sets Public Safety Group books apart from the competition?  \nPRODUCTS USED:  \n• Emergency Care and Transportation of the Sick and Injured, Eleventh Edition  \n• Emergency Care Responder: Your First Response in Emergency Care, Sixth Edition  \n• Fisdap Assessments  \n• Various Emergency Care & Safety Institute (ECSI) Solutions  \nKey Benefits  \n Ranked in the Top 25 in Indiana for NREMT firsttime and overall pass rates using PSG books and Fisdap. Top students have passed the NREMT in as little as 62 questions.  \n Detailed instructor materials included with the books increased ease of course delivery to students.  \n TestPrep helped students feel more prepared for their class exams and the NREMT.  \n ECSI reduced paperwork clutter and empowered Byron’s hands-on style of teaching.  \nI like the books because they’re what I grew up using and the content is great. The tables are well laid out; for example, they do a great job laying out what students should be looking for in a patient’s vitals and serve as an easy reference for test questions. I also like the pictures and diagrams in the book, which do a good job showing demonstrations for the different skills that the students are reading about in the text. Like the tables, they’re a great reference tool for students when discussing the material in class. The books also serve as a great reference for helping students learn the vocabulary they need to succeed in the field.  \n1  \n[1-978-443-5000 | info@jblearning.com |](1-978-443-5000 | info@jblearning.com | www.jblearning.com)[ www.jblearning.com](1-978-443-5000 | info@jblearning.com | www.jblearning.com)  \nWhat do you like most about the online learning management system [Navigate] as an instructor? What do your students find the most useful?  \nThe TestPrep feature is outstanding. The fact that my students can log in and create practice tests for themselves with the ability to choose the questions they want to be tested on is awesome. I’ve also gotten feedback from students that the questions in there helped them pass the NREMT exam since they felt the questions in TestPrep were structured like what they saw on the certification exam.  \nCould you describe your experience with Fisdap? What benefits has it provided to you and your students?  \nWe use Fisdap Unit Testing to help students prepare for the registry exam. The questions in Fisdap do a great job mimicking the way questions are set up and worded on the NREMT, and the program helps diagnose where my students are struggling and excelling in the practice exams so that we can work to improve upon their weaknesses. Between using PSG books and Fisdap, my program has achieved a Top 25 ranking for NREMT fi","cbCaidgzSEQvkYf8","https://ap.wps.com/l/cbCaidgzSEQvkYf8","pdf",2599496,"English","# Overview\n## Reasons for choosing Public Safety Group\n## Products used and key benefits\n## Online learning management system and TestPrep\n## Experience with Fisdap\n## Using ECSI and benefits","[{\"question\":\"What led Byron Christie to choose the Public Safety Group as a provider?\",\"answer\":\"He has used Jones \\u0026 Bartlett Learning books since 1992 and values the included instructor materials, clear outlines, and ease of lesson planning. He also highlights PSG products as excellent for making instruction easier.\"},{\"question\":\"How do TestPrep and the online system help Byron’s students prepare?\",\"answer\":\"Byron says TestPrep is outstanding because students can log in to create practice tests and select the questions they want to be tested on. He also reports that the questions feel structured like the NREMT certification exam, helping students pass.\"},{\"question\":\"What benefits has Byron received from using Fisdap and ECSI?\",\"answer\":\"He uses Fisdap Unit Testing to mimic NREMT-style questions and to identify where students struggle or excel, then address weaknesses. For ECSI, he cites lower overall cost and an easy-to-use online system that simplifies paperwork and allows quick access to prior class rosters.\"}]","Customer Spotlight Q&A - Hands On Instruction | PDF",1790209857]