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It explains that there is no practice version or demo for security, while suggesting alternative keyboarding speed checks and an external data entry practice test. The document describes the CritiCall test as a work-sample simulation with 20+ selectable modules, typically completed in one to three hours, assessing skills such as multitasking, map reading, and decision-making. 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A free keyboarding test and an external data entry practice test are suggested for practice.",{"name":119,"@type":110,"acceptedAnswer":120},"What is the CritiCall test like and how long does it take?",{"text":121,"@type":113},"CritiCall is a work-sample test that simulates a generic dispatch environment without requiring job-specific knowledge. The software includes over 20 different tests, agencies select the most appropriate ones, and completion typically takes one to three hours on average.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},506024,1791785280,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":81,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":39,"preview_page_count":4},8796095360427,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","CritiCall Frequently Asked Questions:  \nThis document with included hyperlinks can also be found on the Criticall 911 website atthe following link:  \n[http://criticall911.com/criticall-dispatcher-applican](http://criticall911.com/criticall-dispatcher-applicant/)[t/](http://criticall911.com/criticall-dispatcher-applicant/)  \nAugust 2, 2011 By CritiCall Team  \nOccasionally, dispatcher applicants ask questions about the CritiCall software. To protect the security of the test, we absolutely cannot give out the demo to the applicants or reveal test details. However, we do understand the applicant’s desire to study and to have more information about CritiCall.  \nHere are the answers to our most asked questions:  \nHOW CAN I BEST PREPARE FOR TAKING THE CRITICALL TESTS?  \nWe’ve written a CritiCall Test Preparation Guide for candidates.  \n􀁸 Download the CritiCall Candidate Test Preparation Guide (PDF)  \nIS THERE A PRACTICE VERSION OF CRITICALL? CAN I DOWNLOAD THE DEMO?  \nThere is no “practice test” for CritiCall and the software is ONLY available to actual emergency response agencies or verified private dispatch companies. However, thereis a free keyboarding [test available at:](test available at: www.opac.com. It wi)[ ](test available at: www.opac.com. It wi)[www.opac.com](test available at: www.opac.com. It wi)[. It wi](test available at: www.opac.com. It wi)ll help you check your keyboarding speed and accuracy.  \nAlso you may want to try the Data Entry Practice Test created by Karen FreemanSmith. Ms. Freeman-Smith developed this for her personal use and as a resource for her blog readers. While CritiCall or Biddle Consulting Group did not participate in it’s development, applicants may find this to be a helpful practice tool.  \nWHAT IS THE CRITICALL TEST LIKE?  \nCritiCall is what is known as a work sample test, in that it simulates a generic dispatch environment, but does so in a way that does not require job specific knowledge. In other words, CritiCall software puts you into situations that require the same knowledge, skills, and abilities necessary for success in the modern dispatch environment. The CritiCall software contains over 20 different tests, however each agency will select only the most appropriate tests for their positions. Successful completion of the CritiCall tests requires mastery of skills and abilities such as:  \n• multitasking  \n• prioritization  \n• map reading  \n• memory recall  \n• comprehension  \n• probability  \n• data entry  \n• decision-making  \nThe CritiCall testing process will take, on average, between one and three hours to complete. Many people find that the test gives such a good, realistic job preview that—if they are not truly skilled enough for the job—they realize they simply are not cut out for this kind of work. The CritiCall program allows agencies and applicants to find the best match. Due to the stressful working environment, and the multitasking demands of the position, many agencies have found that new dispatchers quit the first week on the job after completing an in-depth and costly training academy. By offering the CritiCall tests not only are agencies able to determine whether or not the applicants are sufficiently skilled, but also applicants—themselves—are able to determine whether or not dispatching would be a satisfying career for them.  \nAlso, take a look at this video.  \nDO YOU HAVE ANY RECOMMENDATIONS ON HOW TO STUDY FOR THE MAP READING PORTION?  \nOne suggestion is to practice giving instructions to someone else from a very simple map. For example, using the terms “left” and “right,” as well at “North,”“East,” “South,”and “West”(as shown in the legend below), describe the quickest route from Point A to Point B on the map shown below. You can make up additional maps to practice at [http://maps.google.com/maps](http://maps.google.com/maps).  \nNote that the maps in the CritiCall test contain only very basic elements, such as streets, intersections, bridges, rivers, and railroad tracks. ","cbCaiihXM5XZztDk","https://ap.wps.com/l/cbCaiihXM5XZztDk","pdf",155243,"English","# How can I best prepare for taking the CritiCall tests?\n# Is there a practice version of CritiCall? Can I download the demo?\n# What is the CritiCall test like?\n# Do you have any recommendations on how to study for the map reading portion?\n# Where can I found out more information about becoming a dispatcher?","[{\"question\":\"How can applicants best prepare for taking the CritiCall tests?\",\"answer\":\"A CritiCall Test Preparation Guide is available for download for candidates.\"},{\"question\":\"Is there a practice version of CritiCall or can applicants download a demo?\",\"answer\":\"There is no practice test or demo; the software is available only to actual emergency response agencies or verified dispatch companies. A free keyboarding test and an external data entry practice test are suggested for practice.\"},{\"question\":\"What is the CritiCall test like and how long does it take?\",\"answer\":\"CritiCall is a work-sample test that simulates a generic dispatch environment without requiring job-specific knowledge. The software includes over 20 different tests, agencies select the most appropriate ones, and completion typically takes one to three hours on average.\"}]","CritiCall Frequently Asked Questions - How to Prepare and Test Details | PDF",1791156789]