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The agreement defines key parties and terms, sets requirements for booking, deposits, cancellation notice periods, lateness handling, and possible instructor-initiated cancellations. It also covers lesson logistics such as agreed locations and flexibility, fee payment timing, administration charges for reminders, refund percentages based on elapsed time, and conditions for commencing courses. 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Definitions & Interpretation  \n● Business: Any business, trade, craft, or profession carried on by You or any other person/organisation.  \n● Consumer: An individual customer of the instructor who receives tuition for personal use and for purposes wholly or mainly outside the purposes of any Business.  \n● DVSA: The Driving & Vehicle Standards Agency.  \n● Instructor/We/Us/Our: Craig Baker Driver Training Ltd.  \n● Price List: Instructor's standard price list for driving tuition, available from [www.cbakerdt.co.uk](www.cbakerdt.co.uk).  \n● Student/You/Your: The individual recipient of driving instruction.  \n● Parent/Guardian: An individual with legal responsibility for the student (if under 18) .  \n2. LGV/HGV/PCV Instructor  \n● We are an independent training provider. All our instructors are fully qualified to teach and train in all aspects of LGV/HGV/PCV.  \n● We are registered with the DVSA as an Approved Driving Instructor (ADI) ( NRI) National register of LGV instructors.  \n3. Driving Lessons: Booking, Cancellation & Delays  \n● A lesson will only be made available to You if You have a pre-booked appointment.  \n● A non-refundable deposit of £500 will secure your course, with payment in full expected 2 weeks before starting practical training. If you choose to pay for your course in full, the initial £500 of your payment will be treated as the deposit.  \n● A minimum of 2 weeks’ notice is required for any cancellations or date changes relating to medical appointments, theory tests, practical training, or test dates. Failure to provide the required notice will result in a 100% charge.  \n● If You are late, and arrive later than 15 minutes after the scheduled start time, We may not be able to provide the lesson. It will be treated as cancelled without notice, and a charge of the full lesson price will apply.  \n● If we need to cancel a lesson due to instructor illness, unavailability of a suitable vehicle, we may do so without incurring any liability. In such cases, the next available and suitable alternative date will be offered.  \n● We reserve the right to cancel a lesson without liability if we believe You are not fit to drive. This includes, but is not limited to, circumstances where You appear to be under the influence of alcohol or drugs, suffering from illness, or showing signs of extreme tiredness.  \n● You must ensure You have had sufficient rest prior to attending any lesson. It is not safe to work a night shift immediately beforehand and attend training without adequate sleep. This presents a serious safety risk. If You arrive for a lesson without sufficient rest, the lesson will not go ahead and the full lesson fee will be forfeited.  \n● We reserve the right to deliver lessons at a 1-1 or 2-1 training ratio.  \n● We reserve the right to deliver lessons in any available vehicle and will not guarantee the same vehicle or instructor for all training or tests.  \n● Refuelling the vehicle during a lesson or any other activity outside of our control like but not limited to, delays due to bad traffic is considered a practical training exercise and will not be considered lost time. No replacement lesson time or refund will be provided.  \n● In the event that a lesson start is delayed by 30 minutes or more as a result of our actions, the equivalent time will be added to that lesson or to a future session. Refunds will not be provided for lost time.  \n● If you decide to cancel your lessons and are within the eligible cancellation period, any refund due will be processed within 14 days, minus the £500 non-refundable booking deposit.  \n4","cbCaiprutsPgaBlU","https://ap.wps.com/l/cbCaiprutsPgaBlU","pdf",265014,"English","# 1. Definitions & Interpretation\n# 3. Driving Lessons: Booking, Cancellation & Delays\n# 4. Lessons: Location & Length\n# 6. Your Responsibilities","[{\"question\":\"What deposit and payment timing apply when booking a course?\",\"answer\":\"A non-refundable deposit of £500 secures the course, and full payment is expected 2 weeks before practical training starts. If paying in full, the initial £500 portion is treated as the deposit.\"},{\"question\":\"What happens if you cancel or change dates within the required notice period?\",\"answer\":\"At least 2 weeks’ notice is required for cancellations or date changes relating to medical appointments, theory tests, practical training, or test dates, otherwise a 100% charge may apply. If you cancel less than 14 days before the course start date, no refund is issued.\"},{\"question\":\"How are refunds calculated based on when you cancel relative to booking?\",\"answer\":\"After deducting the £500 deposit, refunds are 75% within 3 months of booking, 50% within 6 months, 25% within 9 months, and no refund after 12 months of booking.\"}]","Craig Baker Driver Training Ltd Terms and Conditions for HGV / LGV, PCV & CPC Driver Training Courses | PDF",15]