[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-602649-105":59,"doc-detail-602649-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","conflict-resolution-strategies-and-staff-effectiveness-in-selected-federal-universities-in-nigeria","CONFLICT RESOLUTION STRATEGIES AND STAFF EFFECTIVENESS IN SELECTED FEDERAL UNIVERSITIES IN NIGERIA","","Conflict affects organizations, and Nigerian federal universities face persistent disputes that disrupt academic and administrative operations. This study examined conflicts in selected South-West federal universities and evaluated their impact on staff effectiveness across academic and non-academic staff. Data were collected from 1,385 participants using questionnaires and interviews, with survey design and statistical tests including t-test and Pearson correlation. Results show conflicts significantly relate to staff effectiveness, with academic staff affected more, and recommendations emphasize morale-boosting programs for university personnel.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/conflict-resolution-strategies-and-staff-effectiveness-in-selected-federal-universities-in-nigeria/602649/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/conflict-resolution-strategies-and-staff-effectiveness-in-selected-federal-universities-in-nigeria/602649.png","ImageObject",300,407,{"name":92,"@type":93},"pixelkiddo","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-30","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What conflicts does the study focus on in Nigerian federal universities?","Question",{"text":112,"@type":113},"The study examines internal and external conflicts in Nigerian South-West federal universities, including disputes involving university unions, management, and the federal government.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How was data collected and what sample size was used?",{"text":117,"@type":113},"A survey research design was used. Stratified and simple random sampling selected 1,385 participants from academic and non-academic staff, using the Conflict and Staff Effectiveness Questionnaire and an interview schedule.",{"name":119,"@type":110,"acceptedAnswer":120},"What were the main findings about staff effectiveness?",{"text":121,"@type":113},"Conflicts were found to be significantly related to staff effectiveness. Academic staff effectiveness was affected more than non-academic staff effectiveness during conflicts.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},602649,1792171398,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145},962090883892,"https://ap-avatar.wpscdn.com/avatar/e00115db34f3e0f11b?x-image-process=image/resize,m_fixed,w_180,h_180&k=1790152879550218658","CONFLICT RESOLUTION STRATEGIES AND STAFF EFFECTIVENESS IN SELECTED FEDERAL UNIVERSITIES IN NIGERIA  \nEVUARHERHE VERONICA ABOLO  \nOLATUNDE OGUNTOYE  \nABSTRACT  \nConflict is inevitable in all organizations, and the university being a center of learning, with diverse needs is not left out. The study examined the different conflicts occurring in the Nigerian South-West federal universities and their impact on staff effectiveness. The academic and thenon-academic staff of the three South-West federal universities in Nigeria constituted the population for the study from which 1385 participants were selected as samples. The survey research design was adopted for the study. The stratified and simple random sampling techniques were used to select the sample from the three unions in the selected universities. Two sets of research instrument namely: Conflict and Staff Effectiveness Questionnaire (CSEQ) and an interview schedule were used for data collection. Three research questions and two research hypotheses were answered and tested in the study. The research questions were answered using descriptive statistics of percentages, frequencies, and means while the hypotheses were tested using inferential statistics of T-Test and Pearson Product Moment Correlation. The findings of the study are that conflicts were significantly related to staff effectiveness and that the effectiveness of the academic staff was affected more than that of the non-academic staff during conflicts. The study recommended the need for the Nigerian South-West federal universities and the federal government to embark on morale booster programs for the university staff.  \nINTRODUCTION  \nConflict is a struggle over claims, values and scarce resources. It is inevitable among individuals and in organizations because of the nature of human beings who differ in value orientation, attitudes and levels of understanding. Conflicts have become part of human organizations the world over. There are two major types of conflicts, internal and external. Internal conflict occurs between employees and their employers while external conflict occurs between employees and other bodies outside the organization such as the government. Examples of internal conflicts abound between management and their employees in the universities while external conflicts occur between the university unions and the federal government. External conflicts seem to be the crux of the crises in the universities and they occur at alarming rates due to the diverse nature of the parties involved. The political nature of man, together with the fact that conflict is a global phenomenon in organizations, has made its occurrence in the universities an inevitable situation. But what seemed an aberration is the constant return to the resolution table with seemingly unending resolutions. The various unions in the federal universities are always in constant conflict with either the management or the federal government. These unions are the Academic Staff Union of Universities (ASUU), the Non-Academic Staff Union of Universities (NASU) and the Senior Staff Association of Nigerian Universities (SSANU) .  \nSince the 1990s, it has become nearly impossible for universities to run an entire session without academic activities being disrupted by government–universities face off. In the SouthWest, the federal universities have had to be closed for several months due to the staff demands. From 2009 to 2011, there was hardly any semester that could boast of a conflict free calendar. The aftermath of these conflicts seemed to have a major impact on the university staff effectiveness. Staff effectiveness is the commitment of workers in their duties leading to high productivity. Also staff effectiveness is the ability of staff to put in maximum performance at work in order to realize the desired goals and objectives ofthe universities. The staffs of Nigerian federal universities are always battling with being engaged in their assigned","cbCaipCZzlJ2lSO9","https://ap.wps.com/l/cbCaipCZzlJ2lSO9","pdf",184043,11,"English","# Abstract\n# Introduction","[{\"question\":\"What conflicts does the study focus on in Nigerian federal universities?\",\"answer\":\"The study examines internal and external conflicts in Nigerian South-West federal universities, including disputes involving university unions, management, and the federal government.\"},{\"question\":\"How was data collected and what sample size was used?\",\"answer\":\"A survey research design was used. Stratified and simple random sampling selected 1,385 participants from academic and non-academic staff, using the Conflict and Staff Effectiveness Questionnaire and an interview schedule.\"},{\"question\":\"What were the main findings about staff effectiveness?\",\"answer\":\"Conflicts were found to be significantly related to staff effectiveness. Academic staff effectiveness was affected more than non-academic staff effectiveness during conflicts.\"}]","CONFLICT RESOLUTION STRATEGIES AND STAFF EFFECTIVENESS IN SELECTED FEDERAL UNIVERSITIES IN NIGERIA | PDF",1792095025,28]