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Emphasizes effective study strategies, hands-on competence in installing, configuring, and maintaining end-user devices, troubleshooting hardware/software issues, and applying customer support. Covers Windows configuration, management, networking and security, plus Linux/macOS features, SOHO security, mobile OS support, and backup, recovery, and scripting fundamentals.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/comptia-a-1102-syllabus-220-1102/310963/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/comptia-a-1102-syllabus-220-1102/310963.png","ImageObject",300,407,{"name":92,"@type":93},"Quinn","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-04","2026-09-20",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",18,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What exam does CompTIA A+ 1102 (220-1102) support?","Question",{"text":113,"@type":114},"This course prepares students to pass the CompTIA A+ 220-1102 exam, which is the second exam required for the CompTIA A+ certification.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What topics are covered in the Windows lessons?",{"text":118,"@type":114},"Students cover configuring Windows user and system settings, managing Windows with consoles and troubleshooting tools, and supporting Windows installations, upgrades, and application setup.",{"name":120,"@type":111,"acceptedAnswer":121},"How is student performance evaluated in this syllabus?",{"text":122,"@type":114},"Evaluation includes a Mid-Term Exam (100), a Final Exam (100), Quizzes (100), Homework or Assessments (100), and Laboratories (100), for a total of 500 points.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},310963,1790015182,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":19,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":52,"preview_page_count":4},962075114765,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","SYLLABUS  \nGENERAL DESCRIPTION  \nCourse: CompTIA A+ 1102  \nCode: 220-1102  \nContact Hours: 40  \nAcademic Term: TBA  \nCOURSE DESCRIPTION  \nThis course is aimed at preparing the student to review, clarify questions, take practice exams in order to take and pass the CompTIA A + 220-1102 exam. In addition, effective study strategies and techniques will be demonstrated to take the test in an environment aligned with the administration environment of a real exam through a Pearson Vue examination center. This course is aimed at obtaining the second exam required for the CompTIA A + certification.  \nOBJETIVES  \nTo obtain CompTIA A + certification, you must pass two exams: 220-1101 and 220- 1102. CompTIA A + 220-1102 measures the skills required for a basic IT professional. The students will have the necessary knowledge to:  \n• Installation of components according to customer requirements  \n• Install, configure, and maintain devices, PC, and software for end users  \n• Understand the basic concepts of networking and security / forensics  \n• Correctly diagnose, resolve and document common hardware and software problems  \n• Apply problem solving skills  \n• Provide adequate customer support  \n• Understand the basics of virtualization, desktop imaging and implementation  \nSPECIFIC OBJECTIVES  \nLesson 1: Configuring Windows  \n• Configure Windows User Settings  \n• Configure Windows System Settings  \nLesson 2: Managing Windows  \n• Use Management Consoles  \n• Use Performance and Troubleshooting Tools  \n• Use Command-line Tools  \nLesson 3: Identifying OS Types and Features  \n• Explain OS Types  \n• Compare Windows Editions  \nLesson 4: Supporting Windows  \n• Perform OS Installations and Upgrades  \n• Install and Configure Applications  \n• Troubleshoot Windows OS Problems  \nLesson 5: Managing Windows Networking  \n• Manage Windows Networking  \n• Troubleshoot Windows Networking  \n• Configure Windows Security Settings  \n• Manage Windows Shares  \nLesson 6: Managing Linux and macOS  \n• Identify Features of Linux  \n• Identify Features of macOS  \nLesson 7: Configuring SOHO Network Security  \n• Explain Attacks, Threats, and Vulnerabilities  \n• Compare Wireless Security Protocols  \n• Configure SOHO Router Security  \n• Summarize Security Measures  \nLesson 8: Managing Security Settings  \n• Configure Workstation Security  \n• Configure Browser Security  \n• Troubleshoot Workstation Security Issues  \nLesson 9: Supporting Mobile Software  \n• Configure Mobile OS Security  \n• Troubleshoot Mobile OS and App Software  \n• Troubleshoot Mobile OS and App Security  \nLesson 10: Using Support and Scripting Tools  \n• Use Remote Access Technologies  \n• Implement Backup and Recovery  \n• Explain Data Handling Best Practices  \n• Identify Basics of Scripting  \nLesson 11: Implementing Operational Procedures  \n• Implement Best Practice Documentation  \n• Use Proper Communication Techniques  \n• Use Common Safety and Environmental Procedures  \nEVALUATION CRITERIA  \n\n| CRITERIA | Grade total |\n| --- | --- |\n| 1 Mid-Term Exam | 100 |\n| 1 Final Exam | 100 |\n| Quizzes | 100 |\n| Homework or Assessments | 100 |\n| Laboratories | 100 |\n| Total | 500 |\n\n*Assignments are always due in class on the day designated. You are responsible for any work lost due to technical problems, etc. Late papers will lose a letter grade for each day that they are late. Any exceptions must be properly documented and discussed in advance for an extension to be arranged.  \nEDUCATIONAL RESOURCES  \nPengelly, J. (2024) . The Official CompTIA A + Core 2 Student Guide (Exam 220-1102) . eBook CompTIA. Downers Grove, Illinois  \nNeo LMS (2024) . CompTIA A+ [Core 2.](Core 2. passwordtech.edu20)[ passwordtech.edu20](Core 2. passwordtech.edu20) .  \n[https://passwordtech.edu20.org/](https://passwordtech.edu20.org/)  \nNOTES  \nReasonable Accommodation: Any student who requires reasonable accommodation must request them at the beginning of the course or as soon acquire the required knowledge through the Professor in charge and noti","cbCaikH22l5yZbKB","https://ap.wps.com/l/cbCaikH22l5yZbKB","pdf",177255,"English","# General description\n## Course overview\n## Objectives\n## Specific objectives\n## Lesson 1: Configuring Windows\n## Lesson 2: Managing Windows\n## Lesson 3: Identifying OS Types and Features\n## Lesson 4: Supporting Windows\n## Lesson 5: Managing Windows Networking\n## Lesson 6: Managing Linux and macOS\n## Lesson 7: Configuring SOHO Network Security\n## Lesson 8: Managing Security Settings\n## Lesson 9: Supporting Mobile Software\n## Lesson 10: Using Support and Scripting Tools\n## Lesson 11: Implementing Operational Procedures\n# Evaluation criteria\n# Educational resources\n# Notes","[{\"question\":\"What exam does CompTIA A+ 1102 (220-1102) support?\",\"answer\":\"This course prepares students to pass the CompTIA A+ 220-1102 exam, which is the second exam required for the CompTIA A+ certification.\"},{\"question\":\"What topics are covered in the Windows lessons?\",\"answer\":\"Students cover configuring Windows user and system settings, managing Windows with consoles and troubleshooting tools, and supporting Windows installations, upgrades, and application setup.\"},{\"question\":\"How is student performance evaluated in this syllabus?\",\"answer\":\"Evaluation includes a Mid-Term Exam (100), a Final Exam (100), Quizzes (100), Homework or Assessments (100), and Laboratories (100), for a total of 500 points.\"}]","CompTIA A+ 1102 Syllabus - 220-1102 | PDF",1789891936]