[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-85202-en":3,"doc-seo-85202-105":29,"detail-sidebar-cat-0-en-105":91},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":20,"is_downloadable":20,"audit_status":20,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":13,"seo_description":14,"update_tm":27,"read_time":28},85202,962075114101,"Seraphina","https://ap-avatar.wpscdn.com/avatar/e000253a75eb197efd?x-image-process=image/resize,m_fixed,w_180,h_180&k=1780044092746381165",8,"Research & Report","Comparing Socio-technical Design Principles with Guidelines for Human-centered AI","Human-centered AI (HCAI) provides ethical design guidelines for systems whose use affects individuals, including concerns such as bias and the future roles of people working alongside AI. This work compares HCAI guidelines with socio-technical principles from conventional information technology, revising socio-technical heuristics to explicitly include AI usage. It highlights socio-technical systems’ continuous evolution through oversight and appropriation, and argues that transparency must cover both technical features and contributions from human actors. Organizational and social practices should be co-designed to compensate for AI shortcomings.","“Preprint of a conference-paper accepted for publication in: H. Degen & S. Ntoa (eds)(2024), Artificial Intelligence in HCI . Springer Nature Switzerland (pp 60-74) . The final authenticated version is available at [https://doi.org/10.1007/978-3-031-93415-5_10](https://doi.org/10.1007/978-3-031-93415-5_10).”  \nComparing Socio-technical Design Principles with  \nGuidelines for Human-centered AI  \nThomas Herrmann [0000-0002-9270-4501]  \nRuhr-University Bochum, Institut für Arbeitswissenschaft, Bochum, Germany  \n[Thomas.Herrmann@ruhr-uni-bochum.de](Thomas.Herrmann@ruhr-uni-bochum.de)  \nAbstract: Human-centered AI (HCAI) refers to guidelines or principles that aim  \non ethically oriented design of systems. We compare HCAI-guidelines with prin  \nciples of socio-technical systems that emerged in the context of conventional in  \nformation technology. The comparison leads to a revision of socio-technical heu  \nristics by including aspects of AI-usage. The comparison reveals that continuous  \nevolution is a basic characteristic of socio-technical systems, and that human  \noversight or interventions and the subsequent appropriation of AI-systems lead  \nto continuous adaptation and re-design of the systems, if autonomy is collabora  \ntively exercised. From a socio-technical point of view, the crucial requirement of  \ntransparency has not only to be fulfilled with technical features, but also by con  \ntributions of the whole system including human actors. It will be promising for  \nusing AI, if not only technical features, but organizational and social practices  \nare socio-technically designed in a way that compensates shortcomings of AI.  \nKeywords: Artificial Intelligence, socio-technical design, ethical guidelines,  \ndesign principles  \n1 Introduction  \nA considerable number of different guidelines and principles have been developed in  \nthe field of human-centered AI (HCAI) [1] [2] . They focus ethical questions about the  \neffects – such as biases – of AI-outcome on people who use it or about whom decisions  \nare made. Additionally, there is an increasing discussion about the future role of hu  \nmans who work to accomplish tasks while AI is included. The relation between human  \nwork and AI will develop within organizational practices and is a matter of socio-tech  \nnical design and evaluation. Thus, questions arise of how principles of socio-technical  \ndesign can be adapted with respect to AI (RQ1) and how a comparison between them  \nand guidelines for HCAI can result into a scientific benefit (RQ2) . RQ1 has to take the  \nspecific characteristics of AI into account such as “AI offers a higher level of automa  \ntion and self-direction, requiring less human input” [3, p. 1] . We propose that HCAI  \nshould deal with a wide variety of different roles AI can take over such as serving as a  \ntool, running automatized processes, providing decision making, or being a member of  \nhybrid teams [4] .  \nIn what follows, we provide background on HCAI-related and socio-technical prin  \nciples and guidelines (Section 2), we describe the process of the systematic literature  \nresearch (Section3), present the most relevant aspects of guidelines and principles found within the HCAI discourse (Section 4), provide a revision of socio-technical heuristic (RQ1) (Section 5) and a conclusion by comparing the sociotechnical and the HCAI principles (Section 6) .  \n2 Background  \nOne quickly can identify basic contributions that give an overview of ethical principles and guidelines in the context of HCAI. For example, Bingley et al. [5] refer to the European Commission, to national initiatives as well as to contribution of companies and research institutions. They give examples like “… fairness, inclusiveness, reliability, safety, transparency, privacy, security, and accountability …”. An appropriate starting point is provided by an European Commission’s expert group [6] who require respect for human autonomy, prevention of harm, fairness and explicability,","cbCaimr1uZkGC6wD","https://ap.wps.com/l/cbCaimr1uZkGC6wD","pdf",536960,1,15,"English","en",105,"# Introduction\n# Background\n## Ethical principles and guidelines in HCAI\n## Challenges for applying AI and HCAI","[{\"question\":\"What does the document mean by human-centered AI (HCAI)?\",\"answer\":\"HCAI refers to principles or guidelines aimed at ethically oriented design of systems, focusing on effects of AI outcomes on people and on the changing role of humans when AI is included.\"},{\"question\":\"How does the document compare HCAI guidelines with socio-technical principles?\",\"answer\":\"It contrasts HCAI guidelines with socio-technical principles from conventional information technology and uses the comparison to revise socio-technical heuristics by incorporating aspects specific to AI usage.\"},{\"question\":\"Why is transparency considered crucial beyond technical features?\",\"answer\":\"From a socio-technical perspective, transparency must be achieved not only via technical characteristics, but also through system contributions involving human actors, enabling ongoing adaptation.\"}]",1784201711,38,{"code":4,"msg":30,"data":31},"ok",{"site_id":24,"language":23,"slug":32,"title":13,"keywords":33,"description":14,"schema_data":34,"social_meta":86,"head_meta":88,"extra_data":90,"updated_unix":27},"comparing-socio-technical-design-principles-with-guidelines-for-human-centered-ai","",{"@graph":35,"@context":85},[36,53,68],{"@type":37,"itemListElement":38},"BreadcrumbList",[39,43,47,50],{"item":40,"name":41,"@type":42,"position":20},"https://docshare.wps.com","Home","ListItem",{"item":44,"name":45,"@type":42,"position":46},"https://docshare.wps.com/document/","Document",2,{"item":48,"name":12,"@type":42,"position":49},"https://docshare.wps.com/document/research-report/",3,{"item":51,"name":13,"@type":42,"position":52},"https://docshare.wps.com/document/comparing-socio-technical-design-principles-with-guidelines-for-human-centered-ai/85202/",4,{"url":51,"name":13,"@type":54,"author":55,"headline":13,"publisher":57,"fileFormat":60,"inLanguage":23,"description":14,"dateModified":61,"datePublished":62,"encodingFormat":60,"isAccessibleForFree":63,"interactionStatistic":64},"DigitalDocument",{"name":9,"@type":56},"Person",{"url":40,"name":58,"@type":59},"DocShare","Organization","application/pdf","2026-07-17","2026-07-16",true,{"@type":65,"interactionType":66,"userInteractionCount":20},"InteractionCounter",{"@type":67},"ViewAction",{"@type":69,"mainEntity":70},"FAQPage",[71,77,81],{"name":72,"@type":73,"acceptedAnswer":74},"What does the document mean by human-centered AI (HCAI)?","Question",{"text":75,"@type":76},"HCAI refers to principles or guidelines aimed at ethically oriented design of systems, focusing on effects of AI outcomes on people and on the changing role of humans when AI is included.","Answer",{"name":78,"@type":73,"acceptedAnswer":79},"How does the document compare HCAI guidelines with socio-technical principles?",{"text":80,"@type":76},"It contrasts HCAI guidelines with socio-technical principles from conventional information technology and uses the comparison to revise socio-technical heuristics by incorporating aspects specific to AI usage.",{"name":82,"@type":73,"acceptedAnswer":83},"Why is transparency considered crucial beyond technical features?",{"text":84,"@type":76},"From a socio-technical perspective, transparency must be achieved not only via technical characteristics, but also through system contributions involving human actors, enabling ongoing 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