[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-599346-105":3,"detail-sidebar-cat-0-en-105":81,"doc-detail-599346-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","communication-center-journal-vol-7-no-1-2021","Communication Center Journal - Vol. 7 - No. 1 - 2021","","Communication centers on university campuses benefit from cross-disciplinary standards and education models, and this article explores practical overlap from law, business, and healthcare. It frames communication center improvement around three connected areas: standard practice and education, ethics, and technology, emphasizing shared decision-making, continuing ethical training, and technical adaptation. The discussion also outlines a research question on what lessons centers can learn from those professions, highlighting service-oriented foundations and implications for staff and director development.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/research-report/","Research & Report",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/communication-center-journal-vol-7-no-1-2021/599346/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/communication-center-journal-vol-7-no-1-2021/599346.png","ImageObject",300,407,{"name":42,"@type":43},"WPS_1790064749","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-30","2026-10-15",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",7,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What research question guides the article on communication centers?","Question",{"text":63,"@type":64},"The article asks: What lessons can communication centers learn from the legal profession, business, and healthcare?","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Why are law, business, and healthcare highlighted in this framework?",{"text":68,"@type":64},"Because each field is built on service and relationships, which align with communication centers’ purpose to help others and support both practitioners and researchers.",{"name":70,"@type":61,"acceptedAnswer":71},"What legal-profession lesson is proposed for communication center tutors?",{"text":72,"@type":64},"Require potential tutors to sit for an exam prior to employment, similar in structure to a bar exam, combining explanation of key concepts with real-life scenario application.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},599346,1792171100,{"code":4,"msg":82,"data":83},"success",[84,88,92,96,101,106,110,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":93,"show_sort_weight":94,"slug":95},"Exam",70,"exam",{"id":97,"doc_module":4,"doc_module_name":25,"category_name":98,"show_sort_weight":99,"slug":100},5,"Comic",60,"comic",{"id":102,"doc_module":4,"doc_module_name":25,"category_name":103,"show_sort_weight":104,"slug":105},6,"Technology",50,"technology",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":107,"show_sort_weight":108,"slug":109},"Healthcare",40,"healthcare",{"id":111,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":112,"slug":113},8,30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":97,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":111,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":127,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":143,"read_time":144},3985747859154,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Communication Center Journal 34  \nVol. 7, No. 1, 2021  \nEthics, technology, and standard practice in communication centers: Proposing a continuing education credit program based on lessons learned from law,  \nbusiness, and healthcare  \nMeredith L. Clements The University of Tampa  \nKristen A. Foltz The University of Tampa  \nSean Sawicki The University of Tampa  \nCommunication centers on university campuses can benefit from the experience of other disciplines with established norms and educational practices. This article examines the legal profession, the business profession, and healthcare with the intent to locate meaningful overlap that can be practically applied to communication centers. While different, each of the three fields promotes shared decision-making, ongoing training specific to ethical practice, and promotes technical adaptation. Examining service and training in these three professional fields led the authors to identify a framework for communication centers that focuses on the following areas: standard practice and education, ethics, and technology. It is important to note that while different disciplines contain their own respective forms of standards and communicative norms, it does not necessarily mean they should merge into a completely new form. Rather, it is important to understand the point of departure from one and the point of arrival for another so disciplines can interact and benefit from one another (Heemskerk, Wilson, & PavaoZuckerman, 2003) .  \nThere are 150 communication centers in the United States and  \nCanada, as of 2021 (National Association of Communication Centers, 2021) . With the goal of enhancing students’ education, centers offer experiential learning and instructional experience (Benedict, Shields, Wieland, Hall 2020; Brann-Barrett & Rolls, 2004) . Some centers combine oral communication and written  \ncommunication services while others specialize in one. Communication centers tend to focus on their student population, though some work within their larger local learning community to help people improve their public speaking or address other concerns relating to communication (Schwartzman et al. , 2020) . Because university needs and community needs are constantly evolving, communication center staff and their directors should strive to identify ways to improve and grow (The Evaluation of Communication Center Directors, 2008) . One way to improve the organizational structure of a center or centers is to make creative connections between them and other fields. With this in mind, we pose the following research question:  \nRQ: What lessons can communication centers learn from the legal profession, business, and healthcare?  \nCommunication Center Journal 35  \nVol. 7, No. 1, 2021  \nThe authors choose to highlight these three fields because each is predicated on service and relationships, which are foundational elements of communication centers. Simply stated, lawyers serve their clients, those in business serve their customers, and clinicians serve their patients. Communication centers are established spaces of service, and those who work there do so because they want to help others. Examining other fields in the context of communication centers can benefit center staff as well as those who do research in this area.  \nThe Legal Profession  \nThe legal profession is one with a rich history spanning centuries. This richness is reflected in the numerous requirements of the profession, the rigorous ongoing training, and the vast array of skills, such as communication skills, used by practitioners. These practices, training, and skills can be adapted to a communication center as there is already an existing overlap, albeit not instantly recognizable, between this field and communication centers.  \nStandard Practice & Education  \nIn terms of practice, there are many activities and requirements demanded of attorneys to stay current and maintain their ability to practice law. This includes the gener","cbCaijriN0RUrvdI","https://ap.wps.com/l/cbCaijriN0RUrvdI","pdf",230752,"English","# Introduction\n## Research question\n# The Legal Profession\n## Standard Practice & Education\n## Peer review and tutoring requirements","[{\"question\":\"What research question guides the article on communication centers?\",\"answer\":\"The article asks: What lessons can communication centers learn from the legal profession, business, and healthcare?\"},{\"question\":\"Why are law, business, and healthcare highlighted in this framework?\",\"answer\":\"Because each field is built on service and relationships, which align with communication centers’ purpose to help others and support both practitioners and researchers.\"},{\"question\":\"What legal-profession lesson is proposed for communication center tutors?\",\"answer\":\"Require potential tutors to sit for an exam prior to employment, similar in structure to a bar exam, combining explanation of key concepts with real-life scenario application.\"}]","Communication Center Journal - Vol. 7 - No. 1 - 2021 | PDF",1792088603,48]