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The report outlines the CCMA vision, mission, and values focused on delivering social justice and trusted dispute management in the world of work. It covers director reporting, corporate governance and committee attendance, special projects, operations including mediation and collective bargaining, capacity building and outreach, dispute resolution liaison, and essential services. 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The mission is to promote social justice and economic development in the world of work and provide trusted dispute resolution for social partners.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Which operational areas are covered in the report?",{"text":117,"@type":113},"The report covers mediation and collective bargaining, capacity building and outreach, and dispute resolution liaison with legal and statutory bodies, alongside essential services and relevant committees.",{"name":119,"@type":110,"acceptedAnswer":120},"What financial and governance materials are included?",{"text":121,"@type":113},"It includes corporate governance information, internal audit, statements of financial position and performance, cash flow and budget comparison, accounting policies, notes to the financial statements, and auditor-related reports including the Auditor-General’s report and accounting authority 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Values..........................................................................................................................2  \nFunctional Purpose......................................................................................................................................3  \nMessage from the Governing Body Chairperson ........................................................................................4  \nThe CCMA Operating Environment.............................................................................................................7  \nDirector’s Report .........................................................................................................................................9  \nCorporate Governance................................................................................................................................ 14  \nGoverning Body and Committee Attendance .............................................................................................. 17  \nDirector’s Office Special Projects ................................................................................................................23  \nGoverning Body...........................................................................................................................................30  \nOrganisational Structure..............................................................................................................................31  \nSiyaphambili Strategy Scorecard ................................................................................................................32  \nOperations...................................................................................................................................................43  \nMediation and Collective Bargaining ...........................................................................................................52  \nCapacity Building and Outreach..................................................................................................................58  \nDispute Resolution, Legal and Statutory Bodies Liaison.............................................................................74  \nEssential Services Committee.....................................................................................................................78  \nCorporate Services......................................................................................................................................83  \nOffice of the Chief Financial Officer.............................................................................................................91  \nInternal Audit................................................................................................................................................96  \nGeneral Information..................................................................................................................................... 101  \nAccountings Authority’s Responsibilities and Approval ............................................................................... 103  \nAudit Committee’s Report............................................................................................................................ 104  \nAuditor-General’s Report............................................................................................................................. 106  \nAccounting Authority’s Report ..................................................................................................................... 109  \nStatement of Financial Position................................................................................................................... 120  \nStatement of Financial Performance ...................................................................................","cbCaiie6m8MNUCcd","https://ap.wps.com/l/cbCaiie6m8MNUCcd","pdf",31629683,163,"English","# Vision, Mission and Values\n# Functional Purpose\n# Message from the Governing Body Chairperson\n# The CCMA Operating Environment\n# Director’s Report\n# Corporate Governance\n# Operations\n# Mediation and Collective Bargaining\n# Capacity Building and Outreach\n# Dispute Resolution, Legal and Statutory Bodies Liaison\n# Essential Services Committee\n# Corporate Services\n# Office of the Chief Financial Officer\n# Internal Audit\n# General Information\n# Financial Statements\n# Notes to the Financial Statements\n# Auditor-General’s Report\n# Accounting Authority’s Report","[{\"question\":\"What is the CCMA’s vision and mission in the annual 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The mission is to promote social justice and economic development in the world of work and provide trusted dispute resolution for social partners.\"},{\"question\":\"Which operational areas are covered in the report?\",\"answer\":\"The report covers mediation and collective bargaining, capacity building and outreach, and dispute resolution liaison with legal and statutory bodies, alongside essential services and relevant committees.\"},{\"question\":\"What financial and governance materials are included?\",\"answer\":\"It includes corporate governance information, internal audit, statements of financial position and performance, cash flow and budget comparison, accounting policies, notes to the financial statements, and auditor-related reports including the Auditor-General’s report and accounting authority approvals.\"}]","Commission for Conciliation, Mediation & Arbitration - Annual Report 2013/14 | PDF",1791030492,411]