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Researchers and innovation agents in small towns in southern Spain implement an open educational program of 13 intergenerational workshops, involving 239 participants. The article aims to describe and interpret shared reflections on Internet- and technology-related risks. Content analysis covers 864 reflections across seven dimensions and 31 categories, showing high risk awareness and demand for concrete solutions, especially on data security, excessive mobile phone use, and online scams and frauds. It calls for digital education that builds responsible citizenship and integrated protective models.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/citizens-reflections-on-an-open-distance-intergenerational-program-for-online-risk-prevention/601489/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/citizens-reflections-on-an-open-distance-intergenerational-program-for-online-risk-prevention/601489.png","ImageObject",300,407,{"name":92,"@type":93},"hdkawk","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-03","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the main objective of the article?","Question",{"text":112,"@type":113},"To describe and interpret shared reflections on problematic situations related to Internet and technology use among participating citizens.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How many participants and workshops does the program involve?",{"text":117,"@type":113},"The program includes 13 intergenerational workshops with 239 participants.",{"name":119,"@type":110,"acceptedAnswer":120},"What do the results indicate about citizens’ concerns and help-seeking?",{"text":121,"@type":113},"Participants show high awareness of online risks and tend to seek help and concrete solutions, particularly regarding data security, excessive mobile phone use, and online scams and frauds.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},601489,1793003216,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":44,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144},3985747859855,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","# Citizens’ reflections on an open, distance intergenerationalprogram for online risk prevention\n\nNorma Torres-Hernández,* 1 , María-Jesús Gallego-Arrufat2 , María del Mar García-Ruiz31University of Granada, Spain , normath@ugr.es, https://orcid.org/0000-0003-4744-0313  \n2 University of Granada , Spain, mgallego@ugr.es , https://orcid.org/0000-0002-2296-5431  \n3 University of Granada , Spain, mmgr@ugr.es , https://orcid.org/0000-0003-2656-6590  \n## ABSTRACT\n\nOnline risks are a concern for citizens in the digital society. Many sectors ofthe population lack training to face, prevent andsolve problematic situations arising from Internet use. University researchers and innovation agents in small towns insouthern Spain are carrying out an educational programme of 13 intergenerational workshops to strengthen digitalcompetence and citizenship involving 239 participants. The main objective of this article is to describe and interpret sharedreflections on various problematic situations related to the use of the Internet and technology. A content analysis of 864reflections and experiences contained in seven dimensions and 31 categories is carried out. The results show that theparticipating citizens are characterised by a high awareness of online risks, they tend to seek help and concrete solutionson issues related to data security, excessive use of mobile phones and online scams and frauds. We propose the need fortraining to develop a fully digital, responsible and tech-savvy citizenship and an integrated digital model of education focusedon protecting the well-being and online rights of citizens.  \nKEYWORDS: Digital citizenship-Digital education; safe and responsible use of Internet; intergenerational program; openeducation  \n## 1 INTRODUCTION\n\nFull exercise of digital citizenship currently demands sufficient,appropriate digital competences, which not only bring numerousbenefits and services to citizens but also lead to safe use oftechnology. As Internet users, citizens in the digital society mustassume a critical, responsible, sustainable attitude when using thistechnology.  \nThe public health emergency and lockdown experienced by theglobal population has marked a clear before and after in the roletechnology plays in all areas of people’s everyday lives: education,work, leisure, socialization, shopping, healthcare services, andculture (European Commission, 2021; Levin & Mamlok, 2021) .Many habits have changed, and dependence on technology hasincreased. Additional risks and problems associated with Internethave also increased and require educators’ attention, in both theformal and informal sphere.  \nThis reality poses new challenges to education policies. It requiresdesign and application of methodologies and actions to bringtraining to orient people to the potential that Internet offers in thedigital society and prevent personal risks to the health and securityof those exposed to everyday Internet use.  \nTo address the challenge presented, this article describes andanalyzes the reflections of citizens in an open, onlineintergenerational program conducted within the framework of theproject Development and Optimization of IntergenerationalEducation Actions to Promote Responsible Internet Use (EduACD) .  \n## 2 CONCEPTUAL FRAMING\n\n### 2.1 Digital citizenship\n\nDigital competences for the development of a competent digitalcitizenry strengthen resilience in digital environments. Acquiringcompetences requires knowledge, skills, and attitudes that enablecritical analysis of the content accessed through Internet (Reynolds& Parker, 2018) . Jenkins (2009) defined digital citizenship as theset of practices performed through digital networks that enrichdemocracy in the 21st century. Mossberger (2010) and Mossbergeret al. (2012) define digital citizenship, cyber-citizenship, or e-citizenship as the citizen’s ability to live a life integrated into andparticipating in online society when using Internet frequently. To beconsidered a digital citizen, on","cbCaimrI8jSOvFcv","https://ap.wps.com/l/cbCaimrI8jSOvFcv","pdf",310898,"English","# ABSTRACT\n# 1 INTRODUCTION\n# 2 CONCEPTUAL FRAMING\n## 2.1 Digital citizenship","[{\"question\":\"What is the main objective of the article?\",\"answer\":\"To describe and interpret shared reflections on problematic situations related to Internet and technology use among participating citizens.\"},{\"question\":\"How many participants and workshops does the program involve?\",\"answer\":\"The program includes 13 intergenerational workshops with 239 participants.\"},{\"question\":\"What do the results indicate about citizens’ concerns and help-seeking?\",\"answer\":\"Participants show high awareness of online risks and tend to seek help and concrete solutions, particularly regarding data security, excessive mobile phone use, and online scams and frauds.\"}]","Citizens’ reflections on an open, distance intergenerational program for online risk prevention | PDF",1792092716,23]