[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-108611-en":3,"doc-seo-108611-105":31,"detail-sidebar-cat-0-en-105":93},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":21,"is_downloadable":21,"audit_status":21,"page_count":22,"language":23,"language_code":24,"site_id":25,"html_lang":24,"table_of_contents":26,"faqs":27,"seo_title":28,"seo_description":14,"update_tm":29,"read_time":30},108611,1099514068035,"Ezra","https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c",8,"Research & Report","Chile - Financial Sector Assessment Technical Note - Household Indebtedness and Financial Consumer Protection","Technical Note prepared for a joint IMF-World Bank Financial Sector Assessment (FSA) mission in Chile during August 2021. It provides detailed analysis and supporting data on household indebtedness dynamics before and during the pandemic, the structure and behavior of Chile’s consumer credit market, and the framework for financial consumer protection. The note covers product holdings, credit acquisition motives, credit provider roles, credit assessment practices, product design rules, sales practices, bundled insurance, and debt collection supervision.","Public Disc losure Authorized  \nDecember 2021  \nAuthorized  \nPub lic Disc losure Authorized  \nTHE WORLD BANK GROUP  \nCHILE  \nFINANCIAL SECTOR ASSESSMENT  \nTECHNICAL NOTE  \nHOUSEHOLD INDEBTEDNESS AND FINANCIAL CONSUMER PROTECTION  \nPrepared By  \nFinance, Competitiveness, and Innovation Global Practice, WBG  \nThis Technical Note was prepared in the context of a joint IMF-World Bank Financial Sector Assessment (FSA) mission in Chile during August 2021 led by Charles Cohen, IMF and Miquel Dijkman, World Bank, and overseen by the Monetary and Capital Markets Department. IMF, and the Finance, Competitiveness, and Innovation Global Practice, World Bank Group. The note contains the technical analysis and detailed information underpinning the FSA’s findings and recommendations. Further information on the FSA program can be found at [www.worldbank.org/fsap](www.worldbank.org/fsap).  \nCHILE  \nCONTENTS  \nExecutive Summary................................................................................................................................................................. 4  \nA. Introduction..................................................................................................................................................................... 8  \nB. Household indebtedness in Chile ........................................................................................................................... 8  \nI. Prior to the pandemic indebtedness indicators had been increasing ............................................... 8  \nII. The impact of the pandemic and temporary interventions ................................................................11  \nC. The consumer credit market in Chile................................................................................................................... 16  \nI. Product holdings ................................................................................................................................................ 16  \nII. Reasons for acquiring consumer credit......................................................................................................18  \nIII. Credit providers .................................................................................................................................................. 18  \nD. Financial consumer protection ..............................................................................................................................23  \nI. Introduction .........................................................................................................................................................23  \nII. Credit assessments ............................................................................................................................................25  \nIII. Credit product design regulation .................................................................................................................33  \nIV. Credit-related sales practices ........................................................................................................................35  \nV. Bundled sale of credit protection insurance.............................................................................................38  \nVI. Debt collection practices .................................................................................................................................42  \nVII. Credit provider authorization framework............................................................................................43  \nVIII. Financial consumer protection supervision for credit......................................................................46  \nFigures and Tables  \nFigure 1A: Financial burden levels mid-2020..............................................................................................................14  \nFigure 1B: Financial burden levels mid-2021 ....................................","cbCaiaxayipcLJdi","https://ap.wps.com/l/cbCaiaxayipcLJdi","pdf",997685,6,1,52,"English","en",105,"# Executive Summary\n# Introduction\n# Household indebtedness in Chile\n## Prior to the pandemic indebtedness indicators had been increasing\n## The impact of the pandemic and temporary interventions\n# The consumer credit market in Chile\n## Product holdings\n## Reasons for acquiring consumer credit\n## Credit providers\n# Financial consumer protection\n## Introduction\n## Credit assessments\n## Credit product design regulation\n## Credit-related sales practices\n## Bundled sale of credit protection insurance\n## Debt collection practices\n## Credit provider authorization framework\n## Financial consumer protection supervision for credit","[{\"question\":\"What topics does the technical note cover regarding household indebtedness in Chile?\",\"answer\":\"It analyzes how indebtedness indicators evolved before the pandemic and how the pandemic and temporary interventions affected households. It also includes supporting figures and tables related to financial burden and household debt.\"},{\"question\":\"How does the document describe the consumer credit market in Chile?\",\"answer\":\"It outlines product holdings, explains key reasons consumers acquire credit, and identifies credit providers. The note supports this with charts such as household debt by product category and non-mortgage loans by product type.\"},{\"question\":\"What elements of financial consumer protection are addressed?\",\"answer\":\"It covers credit assessments, credit product design regulation, sales practices, bundled sale of credit protection insurance, debt collection practices, and the authorization and supervision framework for credit providers.\"}]","Chile - Financial Sector Assessment Technical Note - Household Indebtedness and Financial Consumer Protection | PDF",1784472678,131,{"code":4,"msg":32,"data":33},"ok",{"site_id":25,"language":24,"slug":34,"title":13,"keywords":35,"description":14,"schema_data":36,"social_meta":88,"head_meta":90,"extra_data":92,"updated_unix":29},"chile-financial-sector-assessment-technical-note-household-indebtedness-and-financial-consumer-protection","",{"@graph":37,"@context":87},[38,55,70],{"@type":39,"itemListElement":40},"BreadcrumbList",[41,45,49,52],{"item":42,"name":43,"@type":44,"position":21},"https://docshare.wps.com","Home","ListItem",{"item":46,"name":47,"@type":44,"position":48},"https://docshare.wps.com/document/","Document",2,{"item":50,"name":12,"@type":44,"position":51},"https://docshare.wps.com/document/research-report/",3,{"item":53,"name":13,"@type":44,"position":54},"https://docshare.wps.com/document/chile-financial-sector-assessment-technical-note-household-indebtedness-and-financial-consumer-protection/108611/",4,{"url":53,"name":13,"@type":56,"author":57,"headline":13,"publisher":59,"fileFormat":62,"inLanguage":24,"description":14,"dateModified":63,"datePublished":64,"encodingFormat":62,"isAccessibleForFree":65,"interactionStatistic":66},"DigitalDocument",{"name":9,"@type":58},"Person",{"url":42,"name":60,"@type":61},"DocShare","Organization","application/pdf","2026-07-31","2026-07-19",true,{"@type":67,"interactionType":68,"userInteractionCount":20},"InteractionCounter",{"@type":69},"ViewAction",{"@type":71,"mainEntity":72},"FAQPage",[73,79,83],{"name":74,"@type":75,"acceptedAnswer":76},"What topics does the technical note cover regarding household indebtedness in Chile?","Question",{"text":77,"@type":78},"It analyzes how indebtedness indicators evolved before the pandemic and how the pandemic and temporary interventions affected households. 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