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Data Center  \nCertificate of Eligibility (COE) Redesign Project For the Bureau of Firearms  \nProject Identifier: CFARS/COE Created on May 16, 2018  \nTABLE OF CONTENTS  \n1 INTRODUCTION ............................................................................................................................................................................ 3  \n1.1 OVERVIEW .......................................................................................................................................................................... 3  \n1.2 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS .................................................................................................................... 3  \n1.3 CONVENTIONS USED IN THIS DOCUMENT .............................................................................................................................. 3  \n2 SYSTEM OVERVIEW AND TECHNICAL REQUIREMENTS .................................................................................................................... 5  \n2.1 PROGRAM & SYSTEM OVERVIEW .......................................................................................................................................... 5  \n2.2 TECHNICAL REQUIREMENTS ................................................................................................................................................. 6  \n2.3 WEBSITE AND SECURITY REQUIREMENTS ............................................................................................................................. 6  \n2.4 PRINTING ............................................................................................................................................................................ 6  \n3 GETTING STARTED ...................................................................................................................................................................... 8  \n3.1 CREATE A CFARS ACCOUNT ............................................................................................................................................... 8  \n3.2 STARTING THE APPLICATION .............................................................................................................................................. 11  \n3.3 NAVIGATION WITHIN THE APPLICATION ............................................................................................................................... 12  \n3.4 USING THE COE ASSISTANCE CENTER ............................................................................................................................... 12  \n3.5 SHUTTING DOWN THE COE APPLICATION ........................................................................................................................... 13  \n3.6 RECOVERY........................................................................................................................................................................ 14  \n3.7 PASSWORD EXPIRATION .................................................................................................................................................... 14  \n3.8 FORGOT USER NAME/PASSWORD ...................................................................................................................................... 15  \n3.9 APPLICATION TIMEOUT....................................................................................................................................................... 16  \n4 FIND EXISTING CERTIFICATE OF ELIGIBILITY ................................................................................................................................ 17  \n4.1 FIND EXISTING CERTIFICATE OF ELIGIBILITY (COE) ............................................................................................................. 17  \n5 NEW CERTIFICATE OF ELIG","cbCailhrOmIBIuAm","https://ap.wps.com/l/cbCailhrOmIBIuAm","pdf",1951327,59,"English","# 1 Introduction\n## 1.1 Overview\n## 1.2 Definitions, Acronyms, and Abbreviations\n## 1.3 Conventions Used in This Document\n# 2 System Overview and Technical Requirements\n## 2.1 Program & System Overview\n## 2.2 Technical Requirements\n## 2.3 Website and Security Requirements\n## 2.4 Printing\n# 3 Getting Started\n## 3.1 Create a CFARS Account\n## 3.2 Starting the Application\n## 3.3 Navigation Within the Application\n## 3.4 Using the COE Assistance Center\n## 3.5 Shutting Down the COE Application\n## 3.6 Recovery\n## 3.7 Password Expiration\n## 3.8 Forgot User Name/Password\n## 3.9 Application Timeout\n# 4 Find Existing Certificate of Eligibility\n## 4.1 Find Existing Certificate of Eligibility (COE)\n# 5 New Certificate of Eligibility Applicant\n## 5.1 Submit COE Application\n# 6 My Certificate of Eligibility\n## 6.1 Manage Existing COE\n## 6.2 View or Modify COE Details\n## 6.3 Submit a Modify Restricted Fields Application\n## 6.4 Submit a Report of Employment\n## 6.5 Submit a Report of Termination of Employment\n## 6.6 Print Certificate\n# 7 Certificate of Eligibility Transaction History\n## 7.1 View COE Transactions\n## 7.2 Incomplete Transactions","[{\"question\":\"What is covered in the CFARS COE user guide’s system overview section?\",\"answer\":\"It outlines the program and system overview, technical requirements, website and security requirements, and printing considerations for the COE application.\"},{\"question\":\"How do users start and navigate the COE application after creating an account?\",\"answer\":\"The guide explains how 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