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Includes official test instructions and protocols covering required materials, labeling requirements, prohibited behavior and electronic devices, timing constraints, and retake and challenge policies. Provides special exam accommodation request guidance for participants with disabilities, including submission deadlines and potential supports. Features a detailed table of contents spanning medical terminology, anatomy and physiology, patient care, infection control, phlebotomy, EKG basics, and a practice exam section with answer key.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/certified-patient-care-technician-study-guide-exam-instructions/455619/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/certified-patient-care-technician-study-guide-exam-instructions/455619.png","ImageObject",300,407,{"name":92,"@type":93},"WPS_1786070896","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-08","2026-09-30",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What materials and rules are required during the exam?","Question",{"text":112,"@type":113},"Use only a #2 pencil. Your full name, test ID, and social security number must be clearly printed on the answer sheet and sign-in sheet with a complete mailing address.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What is prohibited in the testing room?",{"text":117,"@type":113},"Eating or drinking is not allowed. Beepers, radios, cellular phones, watch alarms, translators, dictionaries, and all other electronic devices are prohibited; electronic communications must be turned off.",{"name":119,"@type":110,"acceptedAnswer":120},"How do special exam accommodations work?",{"text":121,"@type":113},"Participants or representatives can submit a written request to the National Healthcareer Association with an explanation of the disability and specific requirements. Requests must be submitted at least 45 days before the exam date and may include additional testing time, a private room, or physical assistance.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},455619,1790797538,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145},549768072016,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","NATIONAL HEALTHCAREER  \nASSOCIATION  \nCertified Patient Care Technician  \nStudy Guide  \nThis document is property of the National Healthcareer Association. This cannot be reproduced for any reason without written consent of the National Healthcareer Association.  \nTEST INSTRUCTIONS AND PROTOCOLS:  \nPlease take note of the following test protocols that will be in effect the day of your exam:  \n1. USE ONLY A \\#2 PENCIL.  \n2. Your full name, test ID and social security number must be clearly printed on the answer sheet in the appropriate boxes, as well as on the sign in sheet along with your complete mailing address. We must have a complete mailing address or we cannot process your exam and certifications.  \n3. Do Not write on the test booklet write only on the answer sheet. Anyone caught writing in the test booklet will be fined and risks being removed from the exam!  \n4. Please refrain from eating or drinking in the testing room.  \n5. Use of: beepers, radios, cellular phones, watch alarms, translators, dictionaries and all other electronic devices are prohibited in the testing room. Please turn all electronic communications OFF.  \n6. Cheating of any kind will not be tolerated, including but not limited to: consulting text books, notes or web sites; discussing or reviewing any items on the exam with anyone else during the exam period; and talking to other students during the exam. If the exam monitor suspects anyone of talking or cheating during the exam, the monitor has the right to remove you from the testing room. You will have to retake the exam and be responsible to pay full price again to retest.  \n7. You should answer every question on the exam. If you are unsure of the correct answer, try to eliminate incorrect answers and take your best guess.  \n8. Test results will be sent to you via mail. Please do not call the office for results; the NHA will not release grades on the telephone. Please allow approximately 30 days after the test date.  \n9. In order to achieve National Certification, you must receive a minimum grade of 70% . If you earn a grade below 70%, you will be required to retake the exam. You will be notified via mail of the next available testing dates and locations.  \n10. The monitor will not answer any questions once the exam begins.  \n11. Please use the restroom facilities before the exam begins, you will not be allowed to leave the test room again until you complete the exam.  \nSPECIAL ACCOMMODATIONS  \nSpecial exam accommodations are available for persons with disabilities or other special needs. The participants or their representatives can submit a request, in writing, to the National Healthcareer Association. The request should include an explanation of the disability and the participants‟ specific requirements. Special accommodations may include additional testing time, use of a private room or physical assistance in completing the examination. If you have questions about special accommodations, please call the NHA‟s Corporate Office at 1-800-499-9092. Requests for special accommodations must be submitted to the NHA at least 45 days prior to the exam date and may be sent via certified mail or faxed to our corporate offices.  \nEXAM CHALLENGES:  \nIf you believe a question on an exam was misleading, unfair or contained errors, you may submit an exam question challenge. Any challenges to exam questions must be submitted in writing to NHA‟s Corporate Office. Challenges to exams must be submitted within 5 business days of the completion of the exam. No action can be taken on exam challenges submitted after that date, and no challenge will be considered viable unless submitted in writing to our Corporate Office. This policy allows everyone to benefit from any legitimate challenges before grades are posted, while avoiding any unreasonable delays in the NHA‟s ability to process and deliver participants‟ grades.  \nThe NHA does not provide individual responses to challenges; however, every challenge is considered ","cbCaitAe98YVsyJv","https://ap.wps.com/l/cbCaitAe98YVsyJv","pdf",1841226,61,"English","# Instructions to the Exam Taker\n# Medical Terminology\n# Anatomy and Physiology\n# Ethics and Legal Considerations\n# OSHA and Infection Control\n# General Patient Care\n# Medical History and Patient Interview\n# Physical Examination and Vital Signs\n# Assisting in a Medical Facility\n# Elimination and Sample Creation\n# Oxygen and Respiratory Assistance\n# Surgical Patient and Wound Care\n# Anatomy of the Heart\n# Basic Concepts in EKG Recording\n# Phlebotomy – Duties and Responsibilities\n# Special Phlebotomy Procedures\n# Practice Exam Begins (50 Questions – Multiple Choice)\n# Answer Key for Practice Exam","[{\"question\":\"What materials and rules are required during the exam?\",\"answer\":\"Use only a #2 pencil. Your full name, test ID, and social security number must be clearly printed on the answer sheet and sign-in sheet with a complete mailing address.\"},{\"question\":\"What is prohibited in the testing room?\",\"answer\":\"Eating or drinking is not allowed. Beepers, radios, cellular phones, watch alarms, translators, dictionaries, and all other electronic devices are prohibited; electronic communications must be turned off.\"},{\"question\":\"How do special exam accommodations work?\",\"answer\":\"Participants or representatives can submit a written request to the National Healthcareer Association with an explanation of the disability and specific requirements. Requests must be submitted at least 45 days before the exam date and may include additional testing time, a private room, or physical assistance.\"}]","Certified Patient Care Technician Study Guide - Exam Instructions | PDF",1790743647,154]