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It describes eligibility expectations, board-certified case manager (CCM®) designation validity for five years, the role of moral character, and how renewal can be maintained through continuing education or re-examination. It also defines case management and explains its philosophy, emphasizing collaborative assessment, planning, coordination, advocacy, communication, resource management, and client-centered outcomes within U.S. health and human services.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/certification-guide-to-the-ccm-examination-commission-for-case-manager-certification/456906/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/certification-guide-to-the-ccm-examination-commission-for-case-manager-certification/456906.png","ImageObject",300,407,{"name":92,"@type":93},"Melati","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-10","2026-09-30",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the purpose of the CCM® designation certification process?","Question",{"text":112,"@type":113},"The process establishes a national certification that measures an individual’s basic knowledge of case management. CCMC does not guarantee suitability for employment or impose staffing requirements.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How long is the CCM® certification valid, and how can it be renewed?",{"text":117,"@type":113},"The certification is valid for five years. Renewal is possible at five-year intervals through documented participation in approved continuing education programs or by retaking the exam and achieving a passing score.",{"name":119,"@type":110,"acceptedAnswer":120},"How does the guide define case management?",{"text":121,"@type":113},"Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a client’s health and human services needs. It is characterized by advocacy, communication, and resource management.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},456906,1791147859,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145},962085570644,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","CERTIFICATION GUIDE  \nto the  \nCCM ® EXAMINATION  \nCommission for Case Manager Certification  \nACCREDITED BY:  \nTHE NATIONAL COMMISSION FOR CERTIFYING AGENCIES  \nBEFORE YOU BEGIN YOUR ON-LINE APPLICATION:  \nFor the best on-line user experience, please use the current versions of Google Chrome or Mozilla Firefox. Internet Explorer has known incompatibilities with the functionality of the CCMC Dashboard site.  \nCONTENTS  \nSECTION 1 CERTIFICATION PROGRAM  \n» Definition of Case Management » Philosophy of Case Management  \nSECTION 2 APPLICATION PROCESS SECTION 3 ARE YOU ELIGIBLE TO APPLY? SECTION 4 QUALIFICATIONS  \nSECTION 5 EMPLOYMENT EXPERIENCE  \n» Is My Employment Experience Acceptable?» Eight Essential Activities  \n» Five Core Components  \nSECTION 6 MORAL CHARACTER  \nSECTION 7 INSTRUCTIONS FOR COMPLETING THE APPLICATION SECTION 8 ONCE THE APPLICATION HAS BEEN SUBMITTED  \nSECTION 9 CERTIFICATION EXAMINATION  \n» Exam Content (Knowledge Domains and Sub-domains)» Examination Structure  \n» Sample Examination items  \n» Examination Sites/Scheduling (Deferrals)  \n» Non-Disclosure  \n» Exam Preparation Materials  \nSECTION 10 AFTER THE EXAM: SCORES, PROFILES, CERTIFICATESAND INQUIRIES SECTION 11 FEES  \n2 | Certification Guide to the CCM® Examination  \nSECTION 1:  \nTHE CERTIFICATION PROGRAM  \nTo earn the designation of board-certified case manager (CCM®), persons who seek this credential must be of  \ngood moral character consistent with the CCMC Code of Professional Conduct, meet eligibility requirements, meet acceptable standards of quality in their practice, and must demonstrate that they possess an acceptable minimum level of basic knowledge with regard to the case management process based on the criteria described in this guide.  \nThe certification is valid for five years. It is achieved by satisfying employment requirements, achieving a passing score on the CCM examination and by meeting specific licensure/certification and/or education requirements. The examination is based on a body of knowledge that encompasses laws, public regulations, and the delivery of case management services as practiced within the United States.  \nIn granting the CCM designation, it is not the intent of CCMC to guarantee that a specific individual is suitable for employment or to impose restrictive staffing requirements on any agency. Rather, the objective is to establish a national certification process that can be used with confidence by any interested party as a measure of an individual’s basic knowledge of case management.  \nCCMC does not discriminate on the basis of race, religion, national origin, gender, age, disability, or marital status. Information submitted as part of the application, certification, and certification renewal processes becomes the property of CCMC and will not be released to outside parties unless authorized by the applicant/certificantor unless required by law. Individual pass/fail results are released to the candidate and are not released to any institution or employer. For research and statistical purposes only, data resulting from the certification process may be used in an anonymous/unidentifiable manner.  \nCCMC provides a database listing all certificants on its website. This resource is updated periodically for the use of the public. CCMC also receives and responds to requests for information about the certification status of those holding its credential.  \nThe certification can be renewed at five-year intervals if the individual demonstrates ongoing professional development either through documentation of participation in approved programs of continuing education or by retaking the certification examination and achieving a passing score. Applicants for certification renewal must also meet all other eligibility criteria in place at the time of renewal. Certification renewal is considered an essential part of an effective credentialing process and is intended to promote acceptance of the CCM credential by employers, clients, ","cbCaiimVdqrfOJwW","https://ap.wps.com/l/cbCaiimVdqrfOJwW","pdf",685942,14,"English","# Certification Program\n## Definition of Case Management\n## Philosophy of Case Management\n# Application Process\n# Are You Eligible to Apply?\n# Qualifications\n# Employment Experience\n## Is My Employment Experience Acceptable?\n## Eight Essential Activities\n## Five Core Components\n# Moral Character\n# Instructions for Completing the Application\n# Once the Application Has Been Submitted\n# Certification Examination\n## Exam Content (Knowledge Domains and Sub-domains)\n## Examination Structure\n## Sample Examination Items\n## Examination Sites/Scheduling (Deferrals)\n## Non-Disclosure\n## Exam Preparation Materials\n# After the Exam: Scores, Profiles, Certificates and Inquiries\n# Fees","[{\"question\":\"What is the purpose of the CCM® designation certification process?\",\"answer\":\"The process establishes a national certification that measures an individual’s basic knowledge of case management. CCMC does not guarantee suitability for employment or impose staffing requirements.\"},{\"question\":\"How long is the CCM® certification valid, and how can it be renewed?\",\"answer\":\"The certification is valid for five years. Renewal is possible at five-year intervals through documented participation in approved continuing education programs or by retaking the exam and achieving a passing score.\"},{\"question\":\"How does the guide define case management?\",\"answer\":\"Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a client’s health and human services needs. It is characterized by advocacy, communication, and resource management.\"}]","Certification Guide - to the CCM Examination - Commission for Case Manager Certification | PDF",1790747542,35]