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The clinic is a teaching service staffed by accounting students, academic staff, and external tax consultants, with confidentiality, privacy safeguards, and rules for how client files may be used for education or research after de-identification. Services are provided free for unrepresented taxpayers, while clients remain responsible for other expenses. The document also covers limitations on advice reliance and expectations of care and skill.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/cdu-free-tax-clinic-client-agreement-and-disclaimer/270518/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/cdu-free-tax-clinic-client-agreement-and-disclaimer/270518.png","ImageObject",300,407,{"name":92,"@type":93},"Eden","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-23","2026-09-15",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",11,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"Who staffs the CDU Free Tax Clinic and are they tax registered?","Question",{"text":113,"@type":114},"The clinic is a teaching clinic staffed by accounting students, academic staff, and external tax consultants. The students and academic staff are not tax registered.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What taxation assistance and representation does the clinic provide?",{"text":118,"@type":114},"The clinic provides taxation assistance and advice within the agreed scope, including support for ATO notices and certain tax return issues. It may represent clients in ATO disputes at its discretion, but it does not provide legal representation for court or tribunal hearings.",{"name":120,"@type":111,"acceptedAnswer":121},"How does the clinic handle confidentiality, privacy, and client file usage?",{"text":122,"@type":114},"Clinic services are confidential, and client file details may be disclosed to participating students who have agreed in writing to keep information confidential, and where required by law. Client matters may be used for educational and/or research purposes after de-identification, and personal information is handled under CDU’s privacy policy.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},270518,1789455893,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":130,"read_time":24},1374391974468,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","CDU FREE TAX CLINIC  \nCLIENT AGREEMENT AND DISCLAIMER  \nBy submitting your application and ticking off online this Client Agreement and Disclaimer (“Client Agreement”), you accept and agree to the following terms and conditions of the Charles Darwin University (“CDU”) Free Tax Clinic:  \n1. WE AREA TEACHING CLINIC  \na. The Free Tax Clinic is a teaching clinic which is staffed by accounting students, academic staff, and external tax consultants. Our students and academic staff are not tax registered.  \n2. OUR SERVICES  \na. We will provide taxation assistance and advice, to you subject to this Client Agreement and our agreed scope of work.  \nb. We must act in your best interests, but we are not required to do anything which is unethical or unlawful.  \n3. INSTRUCTIONS  \na. You provide us with prompt and accurate instructions with relevant documentation and/or questions relating to the matter being undertaken, at any request by us.  \nb. You, at the earliest convenience, inform us of any changes to your circumstances or relevant facts to your matter.  \n4. CONFIDENTIALITY AND PRIVACY OF INFORMATION  \na. The services of the Free Tax Clinic are confidential.  \nb. Your client file and details may be disclosed to Free Tax Clinic students participating in the Free Tax Clinic who have agreed in writing to keep clinic information confidential; and/or where the law requires it.  \nc. Your taxation matter may be used for educational and/or research purposes. May this event occur, your file will be de-identified with the removal of all parties’ names, addresses and identifying details.  \nd. The Free Tax Clinic collects, stores and uses personal information in line with CDU privacy policy, as amended from time to time.  \ne. Our services and the advice and assistance we provide to you is given solely foryour benefit and may not be relied on by any other person.  \nf. Our services and the general advice and general assistance we provide to you is given solely foryour benefit and may not be relied on by any other person.  \n5. COST OF OUR SERVICES AND OTHER EXPENSES  \na. Our services are provided to you free of charge on the basis that you have assured us that you are an unrepresented taxpayer.  \nb. You remain responsible for paying all other expenses which may arise in relation to your matter.  \n6. WHAT WE CAN DO FOR YOU  \na. Taxation Assistance  \ni. Free Tax Clinic assist unrepresented taxpayers relating to: Uncertainty with responses to a notice from the Australian Taxation Office (ATO); and Dissatisfaction with a tax return and a client’s rights relating to returns; and Ongoing issues with the ATO, which fall within the scope of the Free Tax Clinic; and General advice relating to particular low value transactions and simple affairs.  \nb. Representation  \ni. Representation with the ATO: We may, in our discretion, deal with the ATO on your behalf in a dispute but may do so subject to limitations.  \nii. Court/Administrative Appeals Tribunal Representation: Free Tax Clinic does not provide legal representation. This means that we do not go to court on your behalf. You will have to attend and appear in court or tribunal hearings yourself. This means that all correspondence we assist you with will be carried out in your own name. Although we do not provide representation, if you do need help we may be able to refer you to other organisations which may be able to help you.  \niii. Education: As well as assisting, the Free Tax Clinic aims to educate clients in the taxation process, so as to provide a greater understanding of the tax system.  \niv. Advocacy: Free Tax Clinic may advocate for you in your on-going dealings with the ATO but may do so subject to limitations.  \nv. Acknowledgement regarding expected care and skill and Free Tax Clinic responsibility: Although we will use reasonable care and skill in providing advice and assistance to you, you acknowledge and accept that such advice and assistance is provided by students and staff, and the degree of","cbCaim0pX2lXLycX","https://ap.wps.com/l/cbCaim0pX2lXLycX","pdf",89771,"English","# Client Agreement and Disclaimer\n## WE ARE A TEACHING CLINIC\n## OUR SERVICES\n## INSTRUCTIONS\n## CONFIDENTIALITY AND PRIVACY OF INFORMATION\n## COST OF OUR SERVICES AND OTHER EXPENSES\n## WHAT WE CAN DO FOR YOU\n## VARIATION AND/OR TERMINATION OF AGREEMENT\n## GOVERNING LAW","[{\"question\":\"Who staffs the CDU Free Tax Clinic and are they tax registered?\",\"answer\":\"The clinic is a teaching clinic staffed by accounting students, academic staff, and external tax consultants. The students and academic staff are not tax registered.\"},{\"question\":\"What taxation assistance and representation does the clinic provide?\",\"answer\":\"The clinic provides taxation assistance and advice within the agreed scope, including support for ATO notices and certain tax return issues. It may represent clients in ATO disputes at its discretion, but it does not provide legal representation for court or tribunal hearings.\"},{\"question\":\"How does the clinic handle confidentiality, privacy, and client file usage?\",\"answer\":\"Clinic services are confidential, and client file details may be disclosed to participating students who have agreed in writing to keep information confidential, and where required by law. Client matters may be used for educational and/or research purposes after de-identification, and personal information is handled under CDU’s privacy policy.\"}]","CDU Free Tax Clinic - Client Agreement and Disclaimer | PDF"]