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The rules cover office opening hours, calculating time periods, and when and by whom referral forms must be signed. They also explain methods of notice for hearings, presumptions for registered post delivery, condonation for late documents, and steps for referring disputes for conciliation, including pre-con resolution and notice timelines for parties.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/ccma-rules-sheet-rules-1-13-representation/502236/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/ccma-rules-sheet-rules-1-13-representation/502236.png","ImageObject",300,407,{"name":92,"@type":93},"Aran","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-11","2026-10-03",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",17,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"How can you contact the CCMA and file documents?","Question",{"text":113,"@type":114},"Contact and file documents using the addresses, telephone, telefax numbers, and e-mail addresses in Schedule One. You may also refer matters for conciliation or arbitration or apply for condonation using the CCMA online application platform.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What are the CCMA office opening hours and how does this affect filing?",{"text":118,"@type":114},"The CCMA is open every day from Monday to Friday (except public holidays) between 08h30 and 16h30. You may file documents during these hours or fax/e-mail them at any time.",{"name":120,"@type":111,"acceptedAnswer":121},"What rules apply to serving and proving service of documents?",{"text":122,"@type":114},"Serve the document in approved ways such as handing it to the other party or their authorised representative, leaving it at the chosen address, or using e-mail, fax, telex, or registered mail. To prove service, provide items such as a registered mail or fax slip, a sent e-mail report, a signed and dated copy, or an affidavit.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},502236,1791600239,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":19,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":52,"preview_page_count":4},137455076865,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Rule 1 How to contact the Commission?  \nYou may contact the Commission and file documents at the addresses, telephone and telefax numbers, and e-mail addresses as listed in Schedule One to the Rules. You may also refer a matter for conciliation or arbitration or apply for condonation of a late referral using the CCMA’s online application platform. [https://cmsonline.ccma.org.za](https://cmsonline.ccma.org.za).  \nRule 2 When the offices of the Commission are open?  \nThe CCMA is open every day from Monday to Friday, except public holidays, between the hours of 08h30 and 16h30 . You may file documents during these hours or fax or e-mail them at any time.  \nRule 3 How to calculate time periods  \n“Days” are ordinary days (not only working days) . Time periods in the Rules exclude the period from 16 December to 7 January. This exclusion period does not apply to the statutory time periods for referring disputes to the CCMA.  \nRule 4 Who must sign documents?  \nReferral forms may be signed by the applicant or by a person entitled to represent that party in terms of legislation or the CCMA Rules. Where the employee is not able to sign the referral form him or herself, she or he can confirm his or her intention to have referred the matter at the subsequent hearing, or record such intention by electronic means. If you are part of a group of employees, you should choose one employee to sign the form and attach a list of the names of the other employees who have mandated that employee to sign on their behalf.  \nRule 5 How to serve documents on other parties?  \nYou must serve a document on the other party in a number of ways including: handing a copy of the document to that person or his or her representative authorised in writing to accept service on behalf of that person, or by handing a copy of the document with a person who appears to be at least 16 years old and apparently in charge of the person’s place of residence, business or place of employment at the time; or by leaving a copy of the document at the other party’s chosen address.  \nYou can also serve documents on the other party by e-mail, fax, telex, or registered mail. In certain situations, you can ask the CCMA to assist you to serve a document on the other party. If you utilise the online application platform, a copy of your referral form will be automatically emailed to the other party – providing that you include the correct e-mail address in your application form.  \n\n| \u003Cbr>Rule 5A Notice of CCMA hearings |\n| --- |\n| The CCMA may notify you of any hearing by hand delivery, e-mail, fax, registered mail, or by SMS. |\n| \u003Cbr>Rule 6 How to prove that a document was served |\n| You must prove to the CCMA or a Commissioner that a document was served on the other party by providing one or more of the following: a registered mail or fax slip, sent e-mail report, a copy of the document that is signed and dated by the other party, or an affidavit that you served the document on the other party. |\n| \u003Cbr>Rule 7 How to file documents with the Commission |\n| You may hand deliver documents or send them per registered mail, faxor email to the CCMA at an address listed in Schedule One to the CCMA Rules. The online referral platform may also be used for conciliation and |\n| arbitration applications and for applications for condonation.\u003Cbr>\u003Cbr>Rule 8 Documents and notices sent by registered post\u003Cbr>\u003Cbr>Any document or notice sent by registered post is presumed, until the contrary is proved, to have been received seven days after it was posted.\u003Cbr> Rule 9 How to seek condonation for documents delivered late? \u003Cbr>If you file documents late, for example after the 30-day period to refer an unfair dismissal case, you must apply for condonation.\u003Cbr>An application for condonation must be in accordance with Rules 9 and 31 and explain a) how late it is; b) why it is late; c) why you believe that you have a good case; d) how the lateness may prejudice (negatively affect) the other party and e) any other re","cbCaikLtXHxtGjCw","https://ap.wps.com/l/cbCaikLtXHxtGjCw","pdf",194939,"English","# Rule 1 How to contact the Commission?\n# Rule 2 When the offices of the Commission are open?\n# Rule 3 How to calculate time periods\n# Rule 4 Who must sign documents?\n# Rule 5 How to serve documents on other parties?\n## Rule 5A Notice of CCMA hearings\n# Rule 6 How to prove that a document was served\n# Rule 7 How to file documents with the Commission\n# Rule 8 Documents and notices sent by registered post\n# Rule 9 How to seek condonation for documents delivered late?\n# Rule 10 How to refer a dispute for conciliation?\n# Rule 11 When must the Commission notify parties of conciliation?\n# Rule 12 CCMA may seek to resolve dispute before conciliation\n# Rule 13 What happens if a party fails to attend at conciliation?","[{\"question\":\"How can you contact the CCMA and file documents?\",\"answer\":\"Contact and file documents using the addresses, telephone, telefax numbers, and e-mail addresses in Schedule One. You may also refer matters for conciliation or arbitration or apply for condonation using the CCMA online application platform.\"},{\"question\":\"What are the CCMA office opening hours and how does this affect filing?\",\"answer\":\"The CCMA is open every day from Monday to Friday (except public holidays) between 08h30 and 16h30. You may file documents during these hours or fax/e-mail them at any time.\"},{\"question\":\"What rules apply to serving and proving service of documents?\",\"answer\":\"Serve the document in approved ways such as handing it to the other party or their authorised representative, leaving it at the chosen address, or using e-mail, fax, telex, or registered mail. To prove service, provide items such as a registered mail or fax slip, a sent e-mail report, a signed and dated copy, or an affidavit.\"}]","CCMA Rules Sheet - Rules 1-13 Representation | PDF",1791030546]