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The report outlines organizational leadership and executive oversight, strategic priorities, legislative mandates, and organizational structure. It details programme performance across administration, labour market interventions, special support, dispute resolution enforcement services, and strategy management, including revenue collection, capital investment, and a five-year financial health review. Governance and risk controls, compliance, internal audit, and committee remuneration are also presented, alongside human resource and financial statements.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/ccma-annual-report-202122/502247/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/ccma-annual-report-202122/502247.png","ImageObject",300,407,{"name":92,"@type":93},"Well Done","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-07","2026-10-03",true,{"@type":102,"interactionType":103,"userInteractionCount":24},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What sections does the CCMA Annual Report 2021/22 include?","Question",{"text":112,"@type":113},"The report is organized into Part A (general information), Part B (performance information), Part C (governance), Part D (human resource management), and Part E (financial information).","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How is programme performance presented in the report?",{"text":117,"@type":113},"Programme performance is grouped into five programmes, covering administration, labour market intervention, special interventions and support, dispute resolution and enforcement services, and strategy management and governance, with tables linking performance to budgets.",{"name":119,"@type":110,"acceptedAnswer":120},"Which governance and compliance topics are covered?",{"text":121,"@type":113},"Governance coverage includes the portfolio committee and accounting authority, meeting attendance, audit and risk structures, risk management and internal control, compliance with laws and regulations, fraud and corruption, gifts and sponsorship, and B-BBEE compliance performance information.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},502247,1791165787,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":24,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145},5909892210082,"https://ap-avatar.wpscdn.com/avatar/56001069da27c9f41e8?x-image-process=image/resize,m_fixed,w_180,h_180&k=1789614185077863061","25  \nANNIVERSARY  \n2021/22  \nCCMA ANNUAL REPORT  \n1996-2021  \nth  \nTABLE OF CONTENTS  \nPART A: GENERAL INFORMATION PG. 6  \n1. PUBLIC ENTITY’S GENERAL INFORMATION 7  \n2. LIST OF ABBREVIATIONS/ACRONYMS 8  \n3. FOREWORD BY THE CHAIRPERSON 12  \n4. THE CCMA’S GOVERNING BODY 14  \n5. DIRECTOR’S OVERVIEW 15  \n6. THE CCMA’S EXECUTIVE MANAGEMENT COMMITTEE 19  \n7. THE CCMA’S PROVINCIAL SENIOR COMMISSIONERS 20  \n8. STATEMENT OF RESPONSIBILITY 21  \n9. STRATEGIC OVERVIEW 22  \n10. LEGISLATIVE AND OTHER MANDATES 23  \n11. ORGANISATIONAL STRUCTURE 24  \n1. AUDITOR’S REPORT: PREDETERMINED OBJECTIVES 26  \n2. SITUATIONAL ANALYSIS 26  \n2.1. SERVICE DELIVERY ENVIRONMENT 26  \n2.2. ORGANISATIONAL ENVIRONMENT 41  \n2.3. KEY POLICY DEVELOPMENTSAND LEGISLATIVE CHANGES 42  \n2.4. PROGRESS TOWARDS ACHIEVEMENT OF INSTITUTIONAL IMPACTSAND OUTCOMES 44  \n3. INSTITUTIONAL PROGRAMME PERFORMANCE INFORMATION 44  \n3.1. PROGRAMME ONE (1): ADMINISTRATION 44  \n3.2. PROGRAMME TWO (2): PROACTIVE AND RELEVANT LABOUR MARKET INTERVENTION 46  \n3.3. PROGRAMME THREE (3): SPECIAL INTERVENTIONSAND SUPPORT 50  \n3.4. PROGRAMME FOUR (4): EFFICIENT AND QUALITY DISPUTE RESOLUTION AND ENFORCEMENT SERVICES 52  \n3.5. PROGRAMME FIVE (5): EFFECTIVE STRATEGY MANAGEMENT AND GOVERNANCE 56  \n4. REVENUE COLLECTION 58  \n5. CAPITAL INVESTMENT 59  \n5.1. CAPITAL INVESTMENT, MAINTENANCE AND ASSET MANAGEMENT PLAN 59  \n6. FIVE (5) YEAR REVIEW OF FINANCIAL HEALTH 60  \nPART B: PERFORMANCE INFORMATION PG. 25  \nCCMA ANNUAL REPORT 2021/22  \nPART C: GOVERNANCE PG. 61  \n1. INTRODUCTION 62  \n2. PORTFOLIO COMMITTEE 62  \n3. EXECUTIVE AUTHORITY 62  \n4. THE ACCOUNTING AUTHORITY 62  \n5. GOVERNING BODY AND COMMITTEE MEMBERSHIP AND MEETING ATTEDANCE 63  \n5.1. AUDIT AND RISK COMMITTEE (ARC) 66 5.2. ACCREDITATION AND SUBSIDY COMMITTEE (ASC) 70 5.3. HUMAN RESOURCES COMMITTEE (HRC) 70 5.4. GOVERNANCE, SOCIAL AND ETHICS COMMITTEE (GSEC) 71  \n5.5. PROCUREMENT COMMITTEE (PC) 72  \n6. REMUNERATION OF THE GOVERNING BODY AND COMMITTEE MEMBERS 73  \n7. CCMA REMUNERATION REPORT FOR THE 2021/22 FINANCIAL YEAR 74  \n8. THE ESSENTIAL SERVICES COMMITTEE (ESC) 75  \n9. RISK MANAGEMENT AND INTERNAL CONTROL 78  \n10. COMPLIANCE WITH LAWS AND REGULATIONS 79  \n11. INTERNAL AUDIT 80  \n12. FRAUD AND CORRUPTION 80  \n13. GIFTS, DONATIONS AND SPONSORSHIP REGISTER 81  \n14. MINIMISING CONFLICT OF INTEREST 81  \n15. CODE OF CONDUCT 82  \n16. HEALTH, SAFETY AND ENVIRONMENTAL ISSUES 82  \n17. GOVERNING BODY SECRETARY 82  \n18. SOCIAL RESPONSIBILITY 83  \n19. AUDIT AND RISK COMMITTEE REPORT FOR THE 2021/22 FINANCIAL YEAR 84  \n20. B-BBEE COMPLIANCE PERFORMANCE INFORMATION FOR THE 2021/22 FINANCIAL YEAR 86  \nPART D: HUMAN RESOURCE MANAGEMENT PG. 87  \n1. INTRODUCTION 88  \n2. HUMAN RESOURCE OVERSIGHT STATISTICS 89  \n3. PERSONNEL COST BY DEPARTMENT/ PROVINCE 90  \n4. PERSONNEL COST BY SALARY BAND 91  \n5. PERFORMANCE REWARDS 91  \n6. TRAINING COSTS 92  \n7. EMPLOYMENT AND VACANCIES 92  \n8. EMPLOYEE CHANGES 93  \n9. REASONS FOR EMPLOYEES LEAVING 94  \n10. LABOUR RELATIONS: MISCONDUCT AND DISCIPLINARY ACTIONS 94  \n11. EQUITY TARGET AND EMPLOYMENT EQUITY STATUS 95  \nPART E: FINANCIAL INFORMATION  \nPG. 97  \nREPORT OF THE AUDITOR-GENERAL 98  \nSTATEMENT OF FINANCIAL POSITION 102  \nSTATEMENT OF FINANCIAL PERFORMANCE 103  \nSTATEMENT OF CHANGES IN NET ASSETS 104  \nCASH FLOW STATEMENT 105  \nSTATEMENT OF COMPARISON OF BUDGET AND ACTUAL AMOUNTS 106  \nACCOUNTING POLICIES 107  \nCCMA ANNUAL REPORT 2021/22 1  \nFIGURE 1: CCMA’S ORGANISATIONAL STRUCTURE 24  \nFIGURE 2: FIVE (5) YEAR CASE REFERRAL COMPARISON 33  \nFIGURE 3: BREAKDOWN OF THE TOP EIGHT (8) REFERRING SECTORS FOR THE 2021/22 AND 2020/21 FINANCIAL YEARS 33  \nFIGURE 4: SECTION 189A (LARGE-SCALE) REFERRALS OVER THE LAST THREE (3) FINANCIAL YEARS 37  \nFIGURE 5: SECTION 189 (SMALL-SCALE) REFERRALS OVER THE LAST  \nLIST OF FIGURES  \nTHREE (3) FINANCIAL YEARS 38  \nFIGURE 6: MUTUAL INTEREST DISPUTES OVER THE PAST FOUR (4) YEARS 39  \nLIST OF TABLES  \nTABLE 1: CORE VALUES AND OPERATING PRINCIPLES OF THE CCMA 22  \nTABLE 2: TERS APPLICATION","cbCaiceoCJpmsj6J","https://ap.wps.com/l/cbCaiceoCJpmsj6J","pdf",4173489,164,"English","# Part A: General Information\n## 1. Public entity’s general information\n## 3. Foreword by the chairperson\n## 4. The CCMA’s governing body\n## 9. Strategic overview\n## 10. Legislative and other mandates\n## 11. Organisational structure\n# Part B: Performance Information\n## CCMA annual report 2021/22\n# Part C: Governance\n## 1. Introduction\n## 5. Governing body and committee membership and meeting attendance\n## 9. Risk management and internal control\n## 12. Fraud and corruption\n## 20. B-BBEE compliance performance information for the 2021/22 financial year\n# Part D: Human Resource Management\n## 2. Human resource oversight statistics\n## 6. Training costs\n## 10. Labour relations: misconduct and disciplinary actions\n# Part E: Financial Information\n## Report of the auditor-general\n## Statement of financial position\n## Cash flow statement\n## Accounting policies","[{\"question\":\"What sections does the CCMA Annual Report 2021/22 include?\",\"answer\":\"The report is organized into Part A (general information), Part B (performance information), Part C (governance), Part D (human resource management), and Part E (financial information).\"},{\"question\":\"How is programme performance presented in the report?\",\"answer\":\"Programme performance is grouped into five programmes, covering administration, labour market intervention, special interventions and support, dispute resolution and enforcement services, and strategy management and governance, with tables linking performance to budgets.\"},{\"question\":\"Which governance and compliance topics are covered?\",\"answer\":\"Governance coverage includes the portfolio committee and accounting authority, meeting attendance, audit and risk structures, risk management and internal control, compliance with laws and regulations, fraud and corruption, gifts and sponsorship, and B-BBEE compliance performance information.\"}]","CCMA Annual Report 2021/22 | PDF",1791030620,413]