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It explains how SKIL underpins DevOps Institute’s learning and certification approach, including removal of formal training prerequisites. 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We fulfill our mission through our SKIL framework of Skills, Knowledge, Ideas and Learning.  \nCertification is one means of showcasing your skills. While we strongly support formal training as the best learning experience and method for certification preparation, DevOps Institute also recognizes that humans learn in different ways from different resources and experiences. As the defacto certification body for DevOps, DevOps Institute has now removed the barrier to certification by removing formal training prerequisites and opening our testing program to anyone who believes that they have the topical knowledge and experience to pass one or more of our certification exams.  \nThis examination study guide will help test-takers prepare by defining the scope of the exam and includes the following:  \n● Course Description  \n● Examination Requirements  \n● DevOps Glossary of Terms  \n● Value Added Resources  \n● Sample Exam(s) with Answer Key  \nThese assets provide a guideline for the topics, concepts, vocabulary and definitions that the exam candidate is expected to know and understand in order to pass the exam. The knowledge itself will need to be gained on its own or through training by one of our Global Education Partners.  \nTest-takers who successfully pass the exam will also receive a certificate and digital badge from DevOps Institute, acknowledging their achievement, that can be shared with their professional online networks.  \nIf you have any questions, please contact our DevOps Institute Customer Service team [at](at CustomerService@DevOpsInstitute.com)[ ](at CustomerService@DevOpsInstitute.com)[CustomerService@DevOpsInstitute.com](at CustomerService@DevOpsInstitute.com).  \nCertified Agile Service Manager (CASM)®  \nDURATION-16 Hours  \nLearn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.  \nOVERVIEW  \nThis course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes. Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.  \nIT Service Management (ITSM) focuses on ensuring IT services deliver value by understanding and optimizing their end-to-end value streams. This course crosspollinates Agile and ITSM practices to support end-to-end Agile Service Management by scaling to“just enough” process leading to improved flow of work and time to value.  \nAgile Service Management helps IT to meet customer requirements faster, improve the collaboration between Dev and Ops, overcome constraints in process workflows by taking an iter","cbCainqWpgp3YdF6","https://ap.wps.com/l/cbCainqWpgp3YdF6","pdf",2274405,33,"English","# Course Description\n## Examination Requirements\n## DevOps Glossary of Terms\n## Value Added Resources\n## Sample Exam(s) with Answer Key\n# CASM Course Overview\n## Course Objectives\n## Audience\n## Learner Materials\n## Prerequisites","[{\"question\":\"What is included in the CASM exam study guide preparation assets?\",\"answer\":\"It defines exam scope and includes a course description, examination requirements, a DevOps glossary of terms, value added resources, and sample exam(s) with an answer key. These guide the topics, concepts, vocabulary, and definitions expected to pass the exam.\"},{\"question\":\"How does DevOps Institute approach certification preparation and learning?\",\"answer\":\"It supports formal training as the best learning experience, but also recognizes multiple learning paths. It removes formal training prerequisites, allowing people with the topical knowledge and experience to attempt one or more certification exams.\"},{\"question\":\"Who is the target audience for the CASM course?\",\"answer\":\"Practice owners and process designers; developers interested in making processes more agile; managers bridging practices into a DevOps environment; employees and managers responsible for engineering or improving process; consultants guiding process improvement and DevOps initiatives; and anyone managing process requirements, ensuring process effectiveness, or maximizing process value.\"}]","CASM v2.1 Exam Study Guide - Certified Agile Service Manager | PDF",1790591588,83]