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Please feel free to print it, add notes to it, and make it your own. Please also have it on-hand while you facilitate.  \nThe manual contains three diverse scenarios that are derived from lived experiences in Long Term Care (LTC) homes. To maintain anonymity, all identifying information has been changed.  \nEach scenario is a stand-alone scenario and can take up to 20-30 minutes to complete or less depending on the group’s level of knowledge and engagement.  \nThe scenarios are not meant to be presented in any particular order. Personal Support Workers (PSWs) also do not have to take part in all three to engage in knowledge translation and skill development.  \nAt the beginning of each scenario, you will find a brief introduction and definition of a Palliative Approach to Care and the Domains of Issues Tool. If you are presenting more than one scenario to the same group of PSWs, you must only present this section once.  \nEach scenario is linked to the SPA-LTC HEALTH CARE WORKER (HCW) AND PALLIATIVE EDUCATION PROGRAM (PEP)– SPA LTC. Please remind participants to complete the online modules if they have not yet done so.  \nWe thank you for your interest in leading these case scenarios and for your commitment to becoming an active role model for change in our community to best support older adults living in Long Term Care homes and who are at end of life.  \nTable of Contents  \n1. Facilitator roles and objectives  \n2. Balancing Risk and Independence Scenario Mrs. Elsa  \n3. Supporting Quality of Life in Advancing Illness Scenario Mr. Jay  \n4. Honoring Cultural Needs Scenario Mr. Sanjay & Daughters  \n2  \nFacilitator Role and Objectives  \nAs a facilitator, you play an instrumental role in knowledge translation. Whether you are facilitating online or in person, when you are able to foster an inclusive, respectful and open space where participants can share and learn together, personal and professional development can occur.  \nThe role of a facilitator is to:  \n● Guide the group through the curriculum and to help participants feel comfortable sharing and participating.  \n● Be a timekeeper.  \n● Help build and foster relationships and group synergy.  \n● Manage group discussions so that everyone has a chance to share and contribute to the discussion.  \n● Be aware of messages that come through the chat box (if you’re facilitating online) .  \n● Engage in active listening.  \n● Draw out knowledge from the group as a way to assist with shared learning.  \n● Summarize and clarify what participants/the group is saying – use their contributions to convey points of the workshop. You can do this by saying “What I’m hearing is ’’   '' or “Do you mean   (paraphrase what you’ve understood)?”  \n● Be engaging.  \n● Answer questions. If you don’t have the answer-don’t make it up! Be honest and say that you’ll get back to them with a resource or more information.  \n● Keep asking yourself, “What does the group need most at this moment?” And then try to do that.  \nCo-facilitation:  \n● If you are facilitating in a pair, this gives you an opportunity to be twice as aware of what’s going on in the workshop, to complement each other’s facilitator styles, and to have support if any challenging situations arise.  \n● Teamwork is key when working with a co-facilitator.  \n● Before the workshop, meet with your co-facilitator to:  \n○ Share how you tend to or like to facilitate (your facilitation preferences and style i.e. , active, intense, light-hearted, quiet energy... )  \n○ It makes for a smoother and better workshop when facilitators have planned out how they would like to work together. It is crucial that you meet to find out who is more comfortable doing which parts and so forth. If you don’t, the participants will be able to tell!  \n3  \n● Talk about your strengths/weaknesses as a facilitator.  \n● Discuss your comfort level with different parts of the","cbCait4dg9NdPnP6","https://ap.wps.com/l/cbCait4dg9NdPnP6","pdf",933970,28,"English","# Facilitator roles and objectives\n# Balancing Risk and Independence Scenario Mrs. Elsa\n# Supporting Quality of Life in Advancing Illness Scenario Mr. Jay\n# Honoring Cultural Needs Scenario Mr. Sanjay & Daughters","[{\"question\":\"How long does each case scenario usually take to complete?\",\"answer\":\"Each scenario is stand-alone and can take up to 20–30 minutes to complete, or less depending on the group’s knowledge and engagement.\"},{\"question\":\"What should a facilitator do to support effective knowledge translation?\",\"answer\":\"The facilitator should guide participation, manage discussions so everyone can contribute, practice active listening, summarize and clarify participant contributions, and foster an inclusive, respectful, open learning space.\"},{\"question\":\"What guidance is given for answering questions during facilitation?\",\"answer\":\"If you don’t have the answer, do not make it up. Be honest and tell participants you will get back to them with a resource or more information.\"}]","Case Scenarios for Personal Support Workers - Facilitator Guide | PDF",1790770855,71]