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It covers certification meanings, detailed descriptions of the CoreCHI and ETOE/CHI exams, eligibility requirements, application steps, verification and audit, accommodation requests, fees and refunds, exam scheduling and preparation, scoring, policies for appeals, renewal, confidentiality, security, records, and retakes. 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Interpreter™ (CoreCHI) |\n| --- |\n| CoreCHI-Performance™ (CoreCHI-P) |\n\nCertified Healthcare Interpreter™ (CHI-Arabic/Mandarin/Spanish)  \nTable of Contents  \nOVERVIEW ......................................................................................................................................................... 3  \nScope of this Handbook ......................................................................................................................... 3  \nIntroduction and History ....................................................................................................................... 3  \nNondiscrimination Policy....................................................................................................................... 4  \nWhat is a Certification Credential? ..................................................................................................... 5  \nWhat is the “Core Certification Healthcare Interpreter™”Certification?................................ 7  \nDescription of the CoreCHI™ Exam ............................................................................................... 8  \nWhat is the “Core Certification Healthcare Interpreter-Performance™”Certification? ..10 Description of the ETOE™ Exam ................................................................................................... 12  \nWhat is a “Certified Healthcare Interpreter™”Certification?.................................................... 14  \nDescription of the CHI™ Exam....................................................................................................... 15  \nEligibility Requirements ....................................................................................................................... 17  \nHOW TO APPLY .............................................................................................................................................. 24  \nApplication Guidelines ......................................................................................................................... 24  \nVerification and Audit ........................................................................................................................... 25  \nEligibility Appeal Policy ........................................................................................................................ 25  \nName Change and Other Procedures and Policies.....................................................................26  \nFees, Payment Methods, and Refund Policy .................................................................................26  \nEXAMINATION PROCESSES ....................................................................................................................29  \nScheduling an Exam .............................................................................................................................. 29  \nRequests for Special Accommodation ............................................................................................30  \nPreparing for the Exam ......................................................................................................................... 32  \nLogistics: Exam Administration .........................................................................................................34  \nExam Scores .............................................................................................................................................. 37  \nCCHI POLICIES ...............................................................................................................................................43  \nAppeal Processes ....................................................................................................................................43  \nCertificates and National Certified Interpreter Registry ....................","cbCaiiBCoqJo8LWZ","https://ap.wps.com/l/cbCaiiBCoqJo8LWZ","pdf",1477004,83,"English","# OVERVIEW\n## Scope of this Handbook\n## Introduction and History\n## Nondiscrimination Policy\n## What is a Certification Credential?\n## What is the “Core Certification Healthcare Interpreter™”Certification?\n## Description of the CoreCHI™ Exam\n## What is the “Core Certification Healthcare Interpreter-Performance™”Certification?\n## Description of the ETOE™ Exam\n## What is a “Certified Healthcare Interpreter™”Certification?\n## Description of the CHI™ Exam\n## Eligibility Requirements\n# HOW TO APPLY\n## Application Guidelines\n## Verification and Audit\n## Eligibility Appeal Policy\n## Name Change and Other Procedures and Policies\n## Fees, Payment Methods, and Refund Policy\n# EXAMINATION PROCESSES\n## Scheduling an Exam\n## Requests for Special Accommodation\n## Preparing for the Exam\n## Logistics: Exam Administration\n## Exam Scores\n# CCHI POLICIES\n## Appeal Processes\n## Certificates and National Certified Interpreter Registry\n## Certification Marks\n## Certification Renewal Process and Requirements\n## Confidentiality Policy\n## Examination Security Policy\n## Disciplinary Policy for Candidates and Certification Holders\n## Record Maintenance\n## Retake Policy\n## Applicant's Statement of Understanding\n# APPENDIX A: Frequently Asked Questions Related to the Application Process\n# APPENDIX B: Sample CoreCHI Exam Questions\n# APPENDIX C: ADA Accommodation Request Form\n# APPENDIX D: Application Timeline and Checklist\n# APPENDIX E: Language Tiers for Establishing Language Proficiency\n# Contact Info","[{\"question\":\"What certifications does the Candidate’s Examination Handbook cover?\",\"answer\":\"It covers Core Certification Healthcare Interpreter™ (CoreCHI and CoreCHI-Performance™) and Certified Healthcare Interpreter™ (CHI-Arabic/Mandarin/Spanish), including related exam descriptions such as CoreCHI and ETOE/CHI exam pathways.\"},{\"question\":\"How does a candidate apply and what policies apply during the application?\",\"answer\":\"The handbook explains application guidelines, verification and audit, eligibility appeal policy, name change and other procedures, and fees, payment methods, and refund policy.\"},{\"question\":\"What exam processes and accommodations are addressed in the handbook?\",\"answer\":\"It provides guidance on scheduling, requesting special accommodation, preparing for the exam, exam administration logistics, and how exam scores are handled.\"}]","Candidate’s Examination Handbook - Updated October 2024 - Core Certification Healthcare Interpreter | PDF",1789982277,209]