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It covers licensing and certification program overview, ADA requirements and compliance, exam structure, payment and login steps, scheduling and rescheduling, test confirmation, and criteria for waiving training. It also explains check-in, required identification and forms, testing attire, knowledge and skill test instructions, testing policies, inclement weather, security, reschedules, refunds, and candidate feedback via an exit survey.","|  |  |  |  |  |\n| --- | --- | --- | --- | --- |\n|  |  | \u003Cbr>D&S Diversified Technologies LLP\u003Cbr>Headmaster LLP\u003Cbr>\u003Cbr>California Nurse Aide Candidate Handbook\u003Cbr>EFFECTIVE: February 21, 2022 |  |  |\n|  |  |  |  |  |\n|  |  |  |  |  |\n|  |  |  |  |  |\n|  |  | Version 2 |  |  |\n|  |  |  |  |  |\n|  |  |  |  |  |\n\nContact Information  \n\n| -\u003Cbr>Questions regarding: testing process, test scheduling and eligibility to test   (800) 393-8664\u003Cbr>Questions regarding: obtaining information on official regulations and guidelines for nurse aides • updating your name, address or requesting a duplicate CNA certificate • verification of current nurse aide certification • renewal, reciprocity and equivalency information • obtaining information regarding approved training programs\u003Cbr>(916) 327-2445\u003Cbr>(800) 236-9747 |  |  |\n| --- | --- | --- |\n| D&S Diversified Technologies (D&SDT), Headmaster, LLP\u003Cbr>PO Box 6609\u003Cbr>Helena, MT 59604\u003Cbr>Email: [hdmaster@hdmaster.com](hdmaster@hdmaster.com)\u003Cbr>Web [Site:](Site: www.hdmaster.com)[ ](Site: www.hdmaster.com)[www.hdmaster.com](Site: www.hdmaster.com) | Monday through Friday\u003Cbr>5:00AM – 5:00PM Pacific Standard Time (PST)\u003Cbr>California TMU© Webpage:\u003Cbr>[https://ca.tmutest.com](https://ca.tmutest.com) | Phone \\#: (800) 393-8664\u003Cbr>Fax \\#: (406) 442-3357 |\n| California Department of Public Health (CDPH) Professional Certification Branch (PCB) -Aide and Technician Certification Section (ATCS)\u003Cbr>PO Box 997416, MS 3301\u003Cbr>Sacramento, CA 95899-7416\u003Cbr>Email: [cna@cdph.ca.gov](cna@cdph.ca.gov)\u003Cbr>Web Site:\u003Cbr>[https://www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/](https://www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/) | Monday through Friday 9:00AM – 12:00PM and\u003Cbr>1:00PM – 4:00PM Pacific Standard Time (PST) | Phone \\#: (916) 327-2445 Phone \\#: (800) 236-9747 |\n| CNA.aspx\\# |  |  |\n\nTable of Contents  \nINTRODUCTION ................................................................................................................................................................ 1  \nCALIFORNIA LICENSING AND CERTIFICATION PROGRAM .................................................................................................. 1  \nAMERICANS WITH DISABILITIES ACT (ADA) ....................................................................................................................... 1  \nADA COMPLIANCE .................................................................................................................................................................... 1  \nTHE CALIFORNIA NURSE AIDE COMPETENCY EXAM .......................................................................................................... 2  \nPAYMENT INFORMATION............................................................................................................................................................. 2  \nCOMPLETE YOUR INITIAL LOGIN ................................................................................................................................................... 2  \nSCHEDULE AN EXAM .................................................................................................................................................................. 3  \nForgot Your Password and Recover your Account ............................................................................................................ 4  \nSelf-Pay of Testing Fees in TMU© .................................................................................................................................... 6  \nSchedule/Reschedule into a Test Event ............................................................................................................................. 8  \nTest Confirmation Letter ................................................................................................................................................... 9  \nCRITERIA TO WAIVE THE NURSE AIDE TRAINING REQUIREMENT ..........................................................","cbCaiv7UFeJ3sZtG","https://ap.wps.com/l/cbCaiv7UFeJ3sZtG","pdf",3209916,48,"English","en",105,"# INTRODUCTION\n# CALIFORNIA LICENSING AND CERTIFICATION PROGRAM\n## AMERICANS WITH DISABILITIES ACT (ADA)\n## ADA COMPLIANCE\n## THE CALIFORNIA NURSE AIDE COMPETENCY EXAM\n## PAYMENT INFORMATION\n## COMPLETE YOUR INITIAL LOGIN\n## SCHEDULE AN EXAM\n## Forgot Your Password and Recover your Account\n## Self-Pay of Testing Fees in TMU©\n## Schedule/Reschedule into a Test Event\n## Test Confirmation Letter\n## CRITERIA TO WAIVE THE NURSE AIDE TRAINING REQUIREMENT\n## TIME FRAME FOR TESTING FROM TRAINING PROGRAM COMPLETION\n## EXAM CHECK-IN\n## TESTING ATTIRE\n## IDENTIFICATION AND CDPH 283B FORM\n## INSTRUCTIONS FOR THE KNOWLEDGE AND SKILL TESTS\n## TESTING POLICIES\n## INCLEMENT WEATHER AND UNFORESEEN CIRCUMSTANCES POLICY\n## CANDIDATE FEEDBACK– EXIT SURVEY\n## SECURITY\n## RESCHEDULES\n## REFUND OF TESTING FEES PAID","[{\"question\":\"Who can candidates contact for questions about the testing process and eligibility?\",\"answer\":\"Candidates can contact D\\u0026S Diversified Technologies (D\\u0026SDT) and Headmaster, LLP at (800) 393-8664 for questions about the testing process, test scheduling, and eligibility to test.\"},{\"question\":\"What ADA topics are included in the handbook?\",\"answer\":\"The handbook includes a section on the Americans with Disabilities Act (ADA) and 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