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A mixed design involved 44 participants in 2023, using Fisher Criterion for quantitative assessment and qualitative analysis for experimental learning. 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The games help them better understand professional conflict and non-conflict situations and practice decision-making.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},589226,1792167408,{"code":4,"msg":81,"data":82},"success",[83,87,91,95,100,105,110,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":84,"show_sort_weight":85,"slug":86},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":88,"show_sort_weight":89,"slug":90},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":92,"show_sort_weight":93,"slug":94},"Exam",70,"exam",{"id":96,"doc_module":4,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},5,"Comic",60,"comic",{"id":101,"doc_module":4,"doc_module_name":25,"category_name":102,"show_sort_weight":103,"slug":104},6,"Technology",50,"technology",{"id":106,"doc_module":4,"doc_module_name":25,"category_name":107,"show_sort_weight":108,"slug":109},7,"Healthcare",40,"healthcare",{"id":111,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":112,"slug":113},8,30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":96,"slug":129},19,"General","general",{"code":4,"msg":81,"data":131},{"doc_id":78,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":111,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":30,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":139,"language":140,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":12,"update_tm":144,"read_time":145,"preview_page_count":4},1374402968488,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","BUSINESS SIMULATION GAMES IN DEVELOPING PRE-SERVICE RESTAURANT MANAGERS’ SPEECH INTERACTION COMPETENCE USING GPTChat  \nSofiya Nikolaeva, 1  \nDoctor of Pedagogical Sciences, Professor,  \nProfessor of the Department of Pedagogy, Methods of Teaching Foreign Languages and Information and Communication Technologies,  \nKyiv National Linguistic University, Ukraine  \n[nikolaeva.ku@gmail.com](nikolaeva.ku@gmail.com)[ ](nikolaeva.ku@gmail.com)[ORCID](ORCID: 0000-0003-2522-2059)[: 0000-0003-2522-2059](ORCID: 0000-0003-2522-2059)  \nValentyna Chernysh,2  \nDoctor of Pedagogical Sciences, Professor,  \nHead of the Department of Pedagogy, Methods of Teaching Foreign Languages and  \nInformation and Communication Technologies, Kyiv National Linguistic University, Ukraine [valentyna.chernysh@knlu.edu.ua](valentyna.chernysh@knlu.edu.ua)[ ](valentyna.chernysh@knlu.edu.ua)[ORCID](ORCID: 0000-0002-5457-5024)[: 0000-0002-5457-5024](ORCID: 0000-0002-5457-5024)  \nHanna Boiko,3  \nAssociate Professor, PhD in Education,  \nDepartment of Foreign Languages for Professional Use National University of Food Technologies, Kyiv, Ukraine  \n[anaboyko84@gmail.com](anaboyko84@gmail.com)  \n[ORCID](ORCID: 0000-0001-9343-6601)[: 0000-0001-9343-6601](ORCID: 0000-0001-9343-6601)  \nOlena Galynska,4  \nAssociate Professor, PhD in Philology,  \nDepartment of Foreign Languages for Professional Use National University of Food Technologies, Kyiv, Ukraine  \n1 Corresponding author, responsible for conceptualization, methodology, validation, investigation, resources, data curation, writing an original draft, review and editing, supervision, project administration.  \n2 Co-author, responsible for conceptualization, methodology, validation, formal analysis, investigation, resources, data curation, writing an original draft, review and editing, visualization.  \n3 Co-author, responsible for conceptualization, methodology, validation, investigation, resources, data curation, writing an original draft, review and editing, visualization.  \n4 Co-author, responsible for conceptualization, methodology, validation, investigation, resources, data curation, writing an original draft, review and editing, visualization.  \n© Author(s) . 2023. Published by Igor Sikorsky Kyiv Polytechnic Institute. This is an Open Access article distributed under the terms of the license CC BY 4.0  \nAbstract. The study aims to develop speech interaction skills in language learning of preservice restaurant managers with focus on professional skills – decision-making in conflict and non-conflict communication situations using business simulation games; to explore the effectiveness of GPTChat as a tool for the development of students’ speech interaction competence in the context of business simulation games. A mixed research design was employed which involved 44 pre-service restaurant managers of the National University of Food technologies (Kyiv, Ukraine) in 2023. The quantitative research method was used to assess the students’ level of speech interaction competence using the Fisher Criterion. The qualitative research method was used for analyzing and interpreting data of the experimental learning. The results showed that the pre-service restaurant managers who were consulted by teachers, used GPTChat and business simulation games for developing their speech interaction and decision-making skills had higher results than those who only used GPTChat. It has been found that business simulation games allow pre-service restaurant managers to better understand the nature of conflict and non-conflict situations in their professional field, develop speech interaction competence, practice in decisionmaking in simulation environment. GPTChat can be used as a tool for creating various professional situations, analysing the algorithms of decision-making in conflict and nonconflict situations.  \nKey words: business simulation game, pre-service restaurant managers, speech interaction competence, GPTChat, conflict / non-conflict commu","cbCaiqsXbh8gwb73","https://ap.wps.com/l/cbCaiqsXbh8gwb73","pdf",421642,11,"English","# Introduction\n## Rationale for improving pre-service restaurant managers’ education\n## Role of business simulation games in ESP instruction\n## Concept of simulation in learning","[{\"question\":\"What does the study aim to achieve for pre-service restaurant managers?\",\"answer\":\"It aims to develop speech interaction skills in language learning, focusing on decision-making in conflict and non-conflict professional communication using business simulation games.\"},{\"question\":\"How is GPTChat evaluated in the learning process?\",\"answer\":\"The research explores GPTChat as a tool to develop students’ speech interaction competence within the business simulation game context, comparing its effectiveness across groups.\"},{\"question\":\"What were the key findings about combining GPTChat and business simulation games?\",\"answer\":\"Pre-service restaurant managers consulted by teachers, who used GPTChat together with business simulation games, achieved higher results than those who used GPTChat only. The games help them better understand professional conflict and non-conflict situations and practice decision-making.\"}]","BUSINESS SIMULATION GAMES IN DEVELOPING PRE-SERVICE RESTAURANT MANAGERS’ SPEECH INTERACTION COMPETENCE USING GPTChat | PDF",1792066790,28]