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2\u003Cbr>Keeping It Simple...................... 2\u003Cbr>Analysing Processes................. 3\u003Cbr>A Brief History of Improvement . 4\u003Cbr>Mapping Types ......................... 5\u003Cbr>Process Flowcharts ....... Error! Bookmark not defined.\u003Cbr>Swimlane Diagram ........ Error!\u003Cbr>Bookmark not defined.\u003Cbr>Value Stream Map............... 10\u003Cbr>SIPOC Diagram ............ Error!\u003Cbr>Bookmark not defined.\u003Cbr>Conclusion .............................. 13\u003Cbr>Where OnRamp Helps You   14\u003Cbr>References ............................. 16 |\n| |\n\nIntroduction  \nWhether it is processing a customer order or retrieving inventory, office or shop floor, everything you do is a business process. Because your business is a series of these small processes happening at all times everywhere, it is imperative that you know and understand what each process entails so that you can work toward streamlining and improving these processes wherever possible to unlock the maximum potential in your business.  \nKeeping It Simple  \nManufacturing is complicated. Everyone knows this. But lately it seems like you are running just to stay in place. Also, customers and content keep falling through the cracks in your steps with data or inventory lost and customers increasingly unhappy. You can’t cut costs anymore and you cannot cut your prices any further. You competitors are getting ahead and you can’t understand why.  \nOr maybe you are implementing a new system and don’t know where to start. While the new system preached efficiency, half your staff are taking twice as long to perform their tasks, while the other half simply gave up moving to the new system and are still doing things the old way, or worse, reverted to pen and paper as a way to keeping records.  \nWhile manufacturing is complicated and implementing any new system has a learning curve, there is no need to make things worse than they already are. Manufacturing can be simplified and the benefits of implementing can be clear and concise. The key to both is knowing what is going on in your company. The business processes that you perform.  \nBusiness processes are the regularly repeated series of tasks, steps, or actions that are taken at your company and the people, teams, or groups that are involved in carrying out each step. Whether they be a daily process like pushing work orders to the shop floor, a weekly process like payroll, a monthly process like paying your vendors, or an annual process like tax season. A process is basically everything you do.  \nBut how can you do track and see everything you do?  \nAnalysing Processes  \nThis is the job of business process mapping. A good business process map allows you to visualize your business processes and quickly spot the product and the waste. And once you find the waste, LEAN thinking is there to help you cut waste, easily remembered by the acronym DOWNTIME, and improve your company productivity and profit.  \nFor more information on waste, see our white paper on cutting waste with LEAN Thinking (add link to Cutting Waste white paper here)  \nFigure 1 : The 8 DOWNTIME wastes  \nA Brief History of Improvement  \nFinding the simplest, easiest way to do something doesn’t sound like it should be a rare idea. It is common sense, after all. But as we know, common sense isn’t that common.  \nIn 1921, the husband-and-wife team of Frank and Lillian Gilbreth , a pair of industrial engineers, first presented the idea of Process Charts in a talk titled First Steps in Finding the One Best Way.  \nAs part of their way of finding the best way, Frank and Lillian went around recording the actions of persons performing tasks and devised ways to improve and decrease waste by mapping out the process. This eventually led to a standardized way to find what could be done to improve productivity. That is, they created process charts to describe the actions of the persons studied and find ways to","cbCaidCZExXBc1oQ","https://ap.wps.com/l/cbCaidCZExXBc1oQ","pdf",619305,17,"English","# Introduction\n## Keeping It Simple\n## Analysing Processes\n## A Brief History of Improvement\n## Mapping Types\n### Process Flowcharts\n# Conclusion\n# Where OnRamp Helps You\n# References","[{\"question\":\"What is a business process mapping used for?\",\"answer\":\"Business process mapping helps visualize business processes and quickly spot product and waste, enabling improvement using LEAN thinking to reduce waste and increase productivity and profit.\"},{\"question\":\"Why is keeping business processes simple important?\",\"answer\":\"Complex manufacturing and system changes can cause data or inventory loss and unhappy customers, while staff may struggle with new systems and revert to old methods, making improvement harder.\"},{\"question\":\"Who introduced process charts and the idea of mapping the process?\",\"answer\":\"Frank and Lillian Gilbreth, industrial engineers, first presented process charts in 1921 and recorded task actions to improve efficiency and decrease waste.\"}]","Business Process Mapping - Introduction to Mapping Types and Improvements | PDF",43]