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It opens with remarks by Chairman Derrick Van Orden, emphasizing wasted resources, inadequate planning, and the need to redirect funding toward veterans’ healthcare, education, and earned benefits. The record also lists witness testimony and supporting statements referenced in the contents.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/bureaucratic-barriers-making-vba-education-services-work-for-veterans-and-not-the-bureaucracy-hearing/587868/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/bureaucratic-barriers-making-vba-education-services-work-for-veterans-and-not-the-bureaucracy-hearing/587868.png","ImageObject",300,407,{"name":92,"@type":93},"Bintang","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-30","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":24},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What issue does the hearing focus on regarding VBA education services?","Question",{"text":112,"@type":113},"The hearing focuses on how bureaucratic barriers prevent VBA education services from effectively working for veterans, and how planning and process failures lead to wasted resources.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Who delivers the opening statement, and what main points are emphasized?",{"text":117,"@type":113},"Chairman Derrick Van Orden delivers the opening statement, emphasizing that billions of dollars are wasted on bureaucracy instead of being directed to veterans’ healthcare, education, and earned benefits.",{"name":119,"@type":110,"acceptedAnswer":120},"What additional sections and materials are included in the hearing record?",{"text":121,"@type":113},"The record includes witness testimony, prepared statements in an appendix, and statements for the record from listed organizations and documents submitted for the proceedings.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},587868,1792171395,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":24,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},962085564381,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","BUREAUCRATIC BARRIERS: MAKING VBA EDUCATION SERVICES WORK FOR VETERANS AND NOT THE BUREAUCRACY  \nHEARING  \nBEFORE THE  \nSUBCOMMITTEE ON ECONOMIC OPPORTUNITY  \nOF THE  \nCOMMITTEE ON VETERANS’ AFFAIRS U. S. HOUSE OF REPRESENTATIVES  \nONE HUNDRED NINETEENTH CONGRESS  \nFIRST SESSION  \nTUESDAY, FEBRUARY 11, 2025  \nSerial No. 119–4  \nPrinted for the use of the Committee on Veterans’ Affairs  \n(  \nAvailable via [http://govinfo.gov](http://govinfo.gov)  \nU.S. GOVERNMENT PUBLISHING OFFICE 59–614 WASHINGTON : 2025  \nCOMMITTEE ON VETERANS’ AFFAIRS  \nMIKE BOST, Illinois, Chairman  \nAUMUA AMATA COLEMAN RADEWAGEN, American Samoa, Vice-Chairwoman  \nJACK BERGMAN, Michigan  \nNANCY MACE, South Carolina MARIANNETTE MILLER-MEEKS, Iowa GREGORY F. MURPHY, North Carolina DERRICK VAN ORDEN, Wisconsin MORGAN LUTTRELL, Texas  \nJUAN CISCOMANI, Arizona KEITH SELF, Texas  \nJEN KIGGANS, Virginia ABE HAMADEH, Arizona  \nKIMBERLYN KING-HINDS, Northern Mariana Islands  \nTOM BARRETT, Michigan  \nMARK TAKANO, California, Ranking Member  \nJULIA BROWNLEY, California CHRIS PAPPAS, New Hampshire  \nSHEILA CHERFILUS-MCCORMICK, Florida  \nMORGAN MCGARVEY, Kentucky DELIA RAMIREZ, Illinois  \nNIKKI BUDZINSKI, Illinois TIMOTHY M. KENNEDY, New York MAXINE DEXTER, Oregon  \nHERB CONAWAY, New Jersey KELLY MORRISON, Minnesota  \nJON CLARK, Staff Director MATT REEL, Democratic Staff Director  \nSUBCOMMITTEE ON ECONOMIC OPPORTUNITY  \nDERRICK VAN ORDEN, Wisconsin, Chairman  \nJUAN CISCOMANI, Arizona ABE HAMADEH, Arizona  \nKIMBERLYN KING-HINDS, Northern Mariana Islands  \nTOM BARRETT, Michigan  \nCHRIS PAPPAS, New Hampshire, Ranking Member  \nMORGAN MCGARVEY, Kentucky DELIA RAMIREZ, Illinois TIMOTHY M. KENNEDY, New York  \nPursuant to clause 2(e)(4) of Rule XI of the Rules of the House, public hearing records of the Committee on Veterans’ Affairs are also published in electronic form. The printed hearing record remains the official version. Because electronic submissions are used to prepare both printed and electronic versions of the hearing record, the process of converting between various electronic formats may introduce unintentional errors or omissions. Such occurrences are inherent in the current publication process and should diminish as the process is further refined.  \n(II)  \nC O N T E N T S  \nTUESDAY, FEBRUARY 11, 2025  \nPage  \nOPENING STATEMENTS  \nThe Honorable Derrick Van Orden, Chairman ..................................................... 1  \nThe Honorable Chris Pappas, Ranking Member .................................................. 3  \nWITNESSES  \nMr. Ken Smith, Acting Executive Director, Education Service, Department of Veterans Affairs ............................................................................................... 5  \nAccompanied by:  \nMr. James Ruhlman, Deputy Director, Education Service, Department of Veterans Affairs  \nAPPENDIX  \nPREPARED STATEMENT OF WITNESSES  \nMr. Ken Smith Prepared Statement ...................................................................... 27  \nSTATEMENTS FOR THE RECORD  \nDefense Credit Union Council ................................................................................ 35  \nDocument for the Record Submitted by Derrick Van Orden ............................... 38  \n(III)  \nBUREAUCRATIC BARRIERS: MAKING VBA EDUCATION SERVICES WORK FOR VETERANS AND NOT THE BUREAUCRACY  \nTUESDAY, FEBRUARY 11, 2025  \nSUBCOMMITTEE ON ECONOMIC OPPORTUNITY,  \nCOMMITTEE ON VETERANS’ AFFAIRS,  \nHOUSE OF REPRESENTATIVES, Washington, D.C.  \nThe subcommittee met, pursuant to notice, at 10:14 a.m., in room 360, Cannon House Office Building, Hon. Derrick Van Orden (chairman of the subcommittee) presiding.  \nPresent: Representatives Van Orden, Ciscomani, Hamadeh, King-Hinds, Barrett, Pappas, McGarvey, Ramirez, and Kennedy.  \nOPENING STATEMENT OF DERRICK VAN ORDEN, CHAIRMAN  \nMr. VAN ORDEN. Good morning. The Subcommittee will come to order. Before we begin testimony for the first hearing of the 119th Congress, I would like to introduce myself. I am De","cbCaieGjUkYYAHFu","https://ap.wps.com/l/cbCaieGjUkYYAHFu","pdf",8051618,45,"English","# Opening Statements\n## The Honorable Derrick Van Orden, Chairman\n## The Honorable Chris Pappas, Ranking Member\n# Witnesses\n## Mr. Ken Smith, Acting Executive Director, Education Service, Department of Veterans Affairs\n# Appendix\n## Prepared Statement of Witnesses\n# Statements for the Record\n## Defense Credit Union Council\n## Document for the Record Submitted by Derrick Van Orden","[{\"question\":\"What issue does the hearing focus on regarding VBA education services?\",\"answer\":\"The hearing focuses on how bureaucratic barriers prevent VBA education services from effectively working for veterans, and how planning and process failures lead to wasted resources.\"},{\"question\":\"Who delivers the opening statement, and what main points are emphasized?\",\"answer\":\"Chairman Derrick Van Orden delivers the opening statement, emphasizing that billions of dollars are wasted on bureaucracy instead of being directed to veterans’ healthcare, education, and earned benefits.\"},{\"question\":\"What additional sections and materials are included in the hearing record?\",\"answer\":\"The record includes witness testimony, prepared statements in an appendix, and statements for the record from listed organizations and documents submitted for the proceedings.\"}]","BUREAUCRATIC BARRIERS: MAKING VBA EDUCATION SERVICES WORK FOR VETERANS AND NOT THE BUREAUCRACY - Hearing | PDF",1792063424,113]